Team Manager – Adults

Location: East of Scotland                    

Salary: £48,453 - £53,502 (140 hours over 4 weeks)

Contract: Permanent or secondment

About the role

We are looking for a full-time team manager to manage a team of inspectors in our adult’s specialism in the Edinburgh area.

Our team managers support their team of inspectors to manage the inspection workload, consider risk factors and maximise performance. They also manage enforcement activity and support service development and improvement. Team managers work closely with our registration and complaints teams to ensure effective regulation of care services.

Team managers have a relationship manager role with a number of local authorities and national providers. They are expected to take part in and keep up to date with national initiatives and development to support the work of the team. Team managers also provide professional development to the team of inspectors that they manage.

About us

As a national regulator and scrutiny body, we inspect care across communities, report on the quality of care people experience, and ensure it is as good as it can be. We are a scrutiny body that supports improvement.

We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.

We champion high-quality care whenever we encounter it across the thousands of inspections we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.

About you

You will be educated to degree level or equivalent and hold an appropriate professional qualification and be committed to your own continuous professional development.

You should have significant experience of operational scrutiny activity and professional regulatory practice within health, social care, or other relevant sectors. You will have experience of implementing improvements and managing change.

You will need to be able to provide leadership and direction to a diverse team of professional staff. You will need to demonstrate a significant knowledge of working with inspection and regulation of care as well as a commitment to the principles of the Public Services Reform (Scotland) Act 2010 and the principles of better regulation.

Why join us?

This is an exciting time to join the Care Inspectorate, with an opportunity to be at the heart of change as we consider the recommendations of the Independent Care Review.

We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness. We’re proud to be a progressive, supportive employer, and equality, diversity and inclusion are important to us. 

All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below.

Flexibility and agility are important to us. That’s why we have a number of policies in place that support flexible working and time off when you need it, such as flexi-time, flexible hours, home working, carers leave and special leave. The inspector role is flexible with 140 hours over a four week period.

Our annual leave allowances are generous, starting at 32 days (in less than 1 years’ service by 1 April) and climbing to 42 days after 5 years of service.

All our employees are eligible to join the Local Government Pension Scheme, which is a defined benefit career average scheme. Employee contributions range between 5.5% and 10% depending on earnings and are matched by employer contributions of 17%.

To apply

You’ll find more information in the:

• job profile
• person specification
• job advert

Those who have applied in the last 6 months need not apply however this does not preclude current team managers from using the internal transfer process

For an informal chat about the job role, please contact the HR team at This email address is being protected from spambots. You need JavaScript enabled to view it. and a member of the team will arrange for you to receive a call back from one of our Service Managers.

If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 8am on Monday 29 November 2021.

It is anticipated that interviews and selection will take place no earlier than 16 December 2021 . 

Policy Assistant

Location: Any Care Inspectorate office

Salary: £25,320 - £26,877

Contract: Temporary for one year

The successful applicant will provide an efficient and effective support service to the Policy Team, reporting to the Senior Policy Adviser.

You will be required to provide a confidential tailored support service. Duties will be varied and include overseeing email traffic to the Policy Team’s shared mailboxes, supporting the Policy Analysts to maintain the Hub website, updating routine papers and undertaking small research projects with support from the Policy Analysts.

The role will also include regular policy and parliamentary scanning activities, alerting staff to relevant developments.

You will have excellent interpersonal, organisational and research skills, be highly skilled in all Microsoft Office packages and be able to work on your own initiative and enjoy a challenge.

You’ll find more information in the:

• job profile
• person specification
• job advert

For an informal chat prior to applying, please contact Claire Neary, Senior Policy Adviser on 07818588721.

If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 6 December 2021.

Person specification

Job title: Communications Coordinator

Attributes

Experience 

Essential: 

• Demonstrates a successful record of accomplishment within a relevant role.

Education, qualifications and training

Essential:

• Holds a relevant qualification at degree level or equivalent (SCQF Level 9).

Desireable: 

• Membership of a relevant professional bodySkils and knowledge

Skills and knowledge

Essential:

• Excellent communication skills.
• Excellent literacy skills.
• Consistently delivers creative solutions.
• Manages conflicting priorities and works to tight deadlines.
• Flexible and responsive, reacting positively to rapidly changing priorities and demands.
• Works on own initiative and prioritises workload.
• Excellent working knowledge of Microsoft Office software.
• Excellent understanding of social media in an organisational setting.
• Up-to-date knowledge, understanding and experience of the range of today’s communications disciplines and channels.
• Understands how to monitor, measure and demonstrate success through analytics and appropriate performance measures.

Desireable: 

• Experience using Joomla, Wordpress, Umbraco and other content management software.
• Knowledge of the social care sector.
• Experience responding to journalists.

Key performance outcomes

Effective communication

Essential:

• Expresses ideas clearly and concisely and to adapt communication to suit different audiences
• Produces written and verbal communication which is clear and concise
• Listens actively to people, questions and checks understanding
• Develops and maintains positive working relationships at all levels.

Desireable:

• Plain English training or qualification.
• Copywriting or proofing training or qualification.

Objective decision making

Essential:

• Understands the limits of their knowledge and experience and when to refer decisions to others
• Acts consistently with the Care Inspectorate values to achieve the desired outcomes
• Keeps aims and objectives consistently at the heart of decision making.

Planning and organising

Essential:

• Plans workload effectively in the short, medium and long term in conjunction with their line manager and work to strict deadlines
• Demonstrates attention to detail in all areas
• Shows initiative and proactively works without close supervision.

Team working

Essential:

• Tolerant and fair towards others, values diversity and is non-discriminatory in their actions
• Values and makes use of the skills, knowledge and experience of others
• Cooperates with and supports others.

Personal accountability and responsibility

Essential:

• Takes responsibility for actions
• Maintains a high standard of work and actively looks for opportunities to improve their work
• Demonstrates initiative within own areas of expertise
• Ambitious and positive in quality assuring their work.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Job profile

Job Title: Health and Safety Officer

Responsible to: Estates, Health and Safety Manager

Principal Working Contacts
Head of Finance and Corporate Governance
Estates, Health and Safety Manager
Estates, Health and Safety Assistant
IT Team

Job Purpose

You will be responsible for providing support and assistance to the Estates, Health and Safety Manager in the delivery of the health and safety function; including advising managers and employees on health and safety issues, training, health and safety reporting information and the development of new health and safety policies, guidance, procedures and risk assessments. This role will provide shared services to the Scottish Social Services Council (SSSC) based in Dundee.

Key Accountabilities

Operational Management

Health and Safety

• Promote a positive health and safety culture within the organisation through communication and engagement initiatives.
• To assist in the development, delivery and implementation of the health and safety management system.
• To provide professional advice and guidance to employees on managing Health and Safety and discharging their responsibilities to ensure safe working environment and practice.
• To advise on specialist areas such as stress, lone working and fire precautions.
• To carry out health and safety audits, inspections and risk assessments as directed by the Estates, Health and Safety Manager.
• The review of all risk assessments to check they are completed and to therequired standard and meet regulatory requirements.
• To maintain systems and procedures for recording and analysing all health and safety management information including incident statistics, KPIs, RIDDOR reporting.
• To notify to the Health and Safety Executive if required.
• To ensure that all reported incidents and near misses are recorded, assist in their investigation and record the lessons learned.
• To maintain a record of staff health and safety training and ensure the CI is compliant with the provision of first aiders, fire wardens etc.
• Assist in the implementation of emergency response plans and conduct regular drills in Compass / Quadrant House.
• Organise and deliver health and safety training programs to employees' core safety subjects, risk assessment, display screen equipment, office safety and fire safety and specialist health and safety areas.
• To assist in the provision of Health and Safety progress reports to the Health, Safety and Wellbeing Committee, the Strategic Management Group and the Finance and Resources Committee.
• Completion of DSE assessments both in person and on Teams, recording ofthe results and the selection / purchase of reasonable adjustment equipment.
• To assist in the preparation of the Annual Health and Safety Report.
• To work with the HR operational team in relation to linked subjects – for example, sickness absence, DSE assessments, OH referrals.
• To update the Estates, Health and Safety Manager on progress of all tasks within your area of responsibility.

Estates

• The team also provides the Estates function to the Care Inspectorate so it is expected that there will be some overlap in responsibilities and that the postholder will provide cover for the Estates, Health and Safety Manager and the Estates, Health and Safety Assistant when required.
• Assistance with the management of office moves and relocations as instructed by the Estates, Health and Safety Manager.

People Management

• Demonstrate commitment to the safety and security of the Care Inspectorate’s data, information systems and devices.
• Promote the health, safety and welfare of employees, with responsibility for ensuring that the Care Inspectorate health and safety policies, procedures and practice and legislative requirements are met across the organisation.
• Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.
• Promote diversity, equality of opportunity, fairness, dignity and trust, ensuring that these principles are upheld across all areas of service delivery.

Relationship Management

• Develop partnerships with appropriate staff, internal and external to the Care Inspectorate to ensure a comprehensive and integrated health and safety management service.
• Model corporate behaviour and demonstrate commitment to organisation values.
• Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient directorate support.
• Promote the principles of collaborative working throughout the organisation and in all working practices in accordance with the Partnership Agreements with the trade unions.
• Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
• Project a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
• Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.

Other Duties

This job may require travel and some overnight stays and unsocial hours.
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.