Senior Communications and Stakeholder Engagement Lead

Published: 01 August 2024

Role: Senior Communications and Engagement Lead

Contract: Temporary or Secondment for up to 18 months

Salary:  £49,227 - £54,551

Hours: Full time (35 hours a week)

Location: Flexible (Any Care Inspectorate office)


About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week. 

About the role

We are looking to recruit a Senior Communications and Engagement Lead to deliver against the Digital Transformation communications and stakeholder engagement plan to inform, generate interest and enthusiasm about an ambitious, complex and critical digital transformation project in line with the Care Inspectorate’s corporate plan 2022-2025. The digital transformation project aims to replace inflexible legacy systems, that are based on now outdated technologies, with an updated platform and build upon our essential risk-led scrutiny model.

You will identify and build high quality relationships internally and with external organisations, and advise on innovative communication methods to engage with stakeholders and employees, while promoting work of the Digital Transformation Project.

You will be at the forefront of developing innovative content, ideas, and concepts to drive key communications and engagement activities for the digital transformation project.

You will work closely with colleagues to support significant cultural change, consolidate excellence in the Care Inspectorate’s activities and continue to invest in our competent, confident workforce in a way that puts collaboration at the core of our work.

You will be an articulate and positive communicator, both verbally and in written form, with the ability to engage, influence and lead the development of a wide range of key stakeholder relationships, both internally and externally.

To apply

You will find more information in the job profile and person specification.

If you would like more information or an informal chat about the role, please contact Jodie Hogg (Operational Transformation Lead) at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include a contact telephone number and times that would be best to reach you in your email. 

IIf you believe that you are a suitable candidate for this post, please download the application form and an equal opportunities form and complete an application form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 26 August 2024

It is anticipated that interviews will take place on the 10 September 2024.        

Downloads: 5487

We are recruiting a new chief executive

Published: 06 April 2022

The Care Inspectorate is recruiting a new chief executive. You can find out more about the role below and make an application here.


The Care Inspectorate is the independent scrutiny, assurance and improvement support body for social care and social work in Scotland. We provide public confidence in the quality of care delivered to people by individual services and across local communities and collaborate and take action where experiences and outcomes are not meeting individual needs.

To achieve our vision of world-class social care and social work in Scotland, where everyone, in every community, experiences high-quality care, support and learning, tailored to their rights, needs and wishes, we require an exceptional Chief Executive to lead us through the next phase of our exciting change journey and to drive us forward.

Leading the Care Inspectorate and effectively navigating and responding to the ever-changing health and social care landscape to ensure a person centred, human-rights based and outcome-focussed social care provision across Scotland, the successful candidate will effectively promote the Care Inspectorate as a high-profile, risk-based, problem-solving organisation.

The Chief Executive must act as an outstanding ambassador for the Care Inspectorate, and in response to the intensified level of public and media scrutiny, ensure the organisation’s reputation is protected and enhanced, whilst also building and sustaining credibility with the public and service providers and working in strategic and operational partnership with other scrutiny bodies.

We are seeking a strategic thinker and an experienced values-based leader who has a strong understanding of both scrutiny and improvement. Able to work effectively in a highly politicised environment, our new Chief Executive will also be able to demonstrate the ability to develop and maintain effective relationships with a diverse range of stakeholders, creating alliances and establishing professional credibility.

Passionate about the quality of social care and social work services in Scotland, the successful candidate should also bring direct experience of effectively managing resources and budgets, delivering long term financial sustainability and value for money and a strong commitment to best practice coupled with a drive for continual improvement.

NB: The Care Inspectorate embraces agile working and whilst our headquarters are in Dundee, the successful candidate would not necessarily need to be based in Dundee full time.

For more information on this exciting opportunity please contact Douglas Adam at Livingston James, our retained recruitment partner.

The Care Inspectorate is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Downloads: 4952

Tester

Published: 08 January 2024

Role: Tester

Location: Flexible (any Care Inspectorate office)

Salary: £40,608 - £43,962

Hours: 35 hours per week

Contract: Permanent


About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person for a minimum number of days each week.

About the role

Our vision for IT and Digital Transformation is: Our stakeholders have access to the digital services they need to enable them to improve care service outcomes for every person in the community in Scotland. We are looking to recruit a number of roles that can support our organisation's business applications, working within a dedicated IT and transformation team.

We want your skills to help us develop and enhance our existing services which support operational colleagues. This is an exciting time as we aim to develop and enhance these existing services through and blended agile and traditional approach to delivery. When you join us in this important role you’ll support the Digital Transformation team by contributing towards the overall planning, control and delivery of testing, test data, resources and tools. For example, you might work on the review of observation records, monitor the status and resolution of any defects raised, manage test coverage and traceability, and contribute to test readiness reviews. You’ll also oversee the delivery of end-to-end test plans, managing all activities in the plans to ensure that the acceptance criteria of new feature development is of the highest quality.

This is an exciting opportunity to work with a great team delivering digital services which will improve how we support scrutiny, assurance and improvement for people who experience care in Scotland.

About you

You will have strong exploratory testing experience using test charters to focus test sessions. You will also have experience of testing web applications including aspects such as SQL skills, automated testing, multi-browser, accessibility, regression and usability testing.

You will be educated to degree level or hold equivalent relevant experience. You will also have strong analytical and trouble shooting skills, excellent communication skills and the ability to work under pressure and meet targets.

We are looking for the right candidate who is Scotland based due to collaboration and wellbeing support as part of the delivery process.

Next steps

You’ll find more information in the job profile and person specification.

For an informal discussion, please contact Stuart MacKenzie, Head of Transformation, by email in the first instance This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 29 January 2024.

It is anticipated that interviews will take place at our Stirling office no sooner than Tuesday 6 February.

Downloads: 4940

Chief Inspector (Adult Services)

Published: 24 January 2022

Contract:      Permanent

Salary:           £82,920 – 40 hours per week

Location:      Flexible – Any Care Inspectorate office across Scotland


About us

As a national regulator and scrutiny body, we inspect care across communities, report on the quality of care people experience, and ensure it is as good as it can be. We are a scrutiny body that supports improvement.

We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.

We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.

About the role

We are currently looking to recruit a Chief Inspector to lead on the planning, development, and delivery of strategic inspection activity in respect of adult services including joint inspections of health and social care integration, adult support and protection and justice services.

The successful candidate will ensure excellence in scrutiny, assurance and improvement work in collaboration with scrutiny partners, providers, Community planning partners and integrated joint boards.

You will support the Executive Director of Scrutiny and Assurance to ensure that the Care Inspectorate meets its responsibilities as defined by the Public Services Reform Act 2010 and other relevant legislation, and where appropriate provide strategic contribution and leadership to inform national policy and strategy.

You will work with senior managers and colleagues to support significant cultural change, consolidate excellence in the Care Inspectorate’s activities and continue to invest in our competent, confident workforce in a way that puts collaboration at the core of our work.

Adept at challenging traditional thinking in a positive and constructive way, you will be an articulate and positive communicator, both verbally and in written form, with the ability to engage, influence and lead the development of a wide range of key stakeholder relationships, both internally and externally.

You will also be politically astute and demonstrate a broad knowledge of trends and relevant issues within social work and social care services.

The Care Inspectorate has its headquarters in Dundee, but with offices throughout Scotland, your work base is negotiable.

The Application process

To apply you must be:

  • Educated to degree level or equivalent.
  • Hold an appropriate post-graduate professional qualification in social work or other relevant professional qualification

We are looking for someone who has:

  • Extensive experience of leading and managing staff in the area of adults, justice and/or protection services.
  • Extensive experience of developing and/or applying quality assurance/improvement frameworks to support self-evaluation and continuous improvement.
  • Demonstrable experience of strategic planning and delivery of services and supporting and embedding sustainable business and transformational change.
  • Extensive experience of collaborative and values-based leadership including working with partners at both a strategic and operational level.

You’ll find more information in the job description and person specification

Next steps

You’ll find more information in the:

For an informal chat about the role please contact the HR team at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will arrange a suitably convenient time for you to discuss any questions you may have with the Executive Director of Scrutiny and Assurance.

If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by Monday, 14 February 2022 at 8.00am.

It is anticipated that the selection and interview date for this post will be held on Tuesday, 8 March 2022.

Downloads: 4650

Awards and charters

Published: 28 October 2020

Disability confident committed logo.

We are a Disability Confident employer committed to inclusion and diversity within our workplace.

The Disability Confident scheme helps employers recruit and retain great people, and to:

  • challenge attitudes and increase understanding of disability
  • draw from the widest possible pool of talent
  • secure high-quality staff who are skilled, loyal and hard working
  • improve employee morale and commitment by demonstrating fair treatment

It also helps identify those employers who are committed to inclusion and diversity in the workplace.

The scheme has 3 levels designed to support employers on their Disability Confident journey, these are:

  • Disability Confident Committed (Level 1)
  • Disability Confident Employer (Level 2)
  • Disability Confident Leader (Level 3)

We actively encourage applications from people with a disability by offering an interview, where the candidate meets the minimum criteria for the job.  The criteria can be found on the person specification for each vacancy we advertise. 

Happy to translate logo.

We are members of Happy to Translate (HTT) - a national scheme which enables organisations to engage effectively with customers who speak little or no English.

Members are inclusive organisations that are committed to making their services available to all. Guidelines help members to embed an ethos of cultural awareness and sensitivity in every aspect of their communications so that customers are not marginalised as a result of language barriers.

HTT tools and processes equip staff with the skills and knowledge needed to communicate with those who speak little or no English. 

LGBT

Our LGBT Charter Group works with the LGBT Charter who support us as an inclusive employer. 

We develop policies and procedures that engage with the LGBT community across Scotland.  They tell us about the care services they experience.

Our purpose is to deliver the action plan from our  Equality Outcomes and Mainstreaming Report. ​ We are focused on promoting LGBT:​

  •  Equality​
  •  Diversity ​
  •  Inclusion​

In 2018, we were awarded LGBT Youth Scotland’s Foundation Charter award. 

 

    Living wage

The real Living Wage is an independently calculated rate based on the cost of living and is paid voluntarily by employers.  

The rate is calculated annually by The Resolution Foundation on an analysis of the wage that employees need to earn in order to afford the basket of goods required for a decent standard of living. This basket of goods includes housing, childcare, transport and heating costs.

Living Wage Scotland was established in April 2014 with the aim of increasing the number of employers in Scotland who are recognised for paying their staff the real Living Wage. Hosted by The Poverty Alliance, Living Wage Scotland works in partnership with the Living Wage Foundation and is funded by the Scottish Government.

We recognise and are committed to the Living Wage.  Being an accredited Living Wage employer demonstrates us as a responsible employer to our staff and networks.

 

Stonewall  Stonewall bronze employer 2022

We are committed to being a LGBTQ+ leader, creating an environment where all our employees can flourish and be free to be themselves. 

Please find more information on Stonewall Diversity here.

 

Investors in YP

We have been accredited by Investors in Young People (IiYP) – This is a National Award that recognises the important work that organisations do in assisting young people aged 5 to 25 gain employability skills and who assist them into the world of work.

The IiYP Award recognises and celebrates the important work that the Care Inspectorate has invested in to help young people prepare for future employment and assist them in making their career choice.

Investors in Young People is the only people management standard that focuses on an employer’s recruitment and retention of young people. We are committed to working closely with Skills Development Scotland to offer modern apprenticeship.  This represents a true commitment as an employer to the training and development of young people. 

 

plain english logo

The Plain English Campaign recognise organisations and individuals who have genuinely made an effort to present themselves using clear and concise English.  Our organisation is committed to providing public information as clear as possible.

 

  Bereavement Charter logo

Our organisation is committed to providing an environment where people who are bereaved feel supported by the people around them.

Scotland’s first Bereavement Charter for Children and Adults was launched in April 2020.  The Care Inspectorate are proud to have been involved alongside other organisations in the development of the Bereavement Charter. 

It contains thirteen statements which describe what the best bereavement care and support should look like.  It has been developed to support individuals and communities who struggle with the death of someone they know or someone in their community.  The charters is designed to help us understand not only the importance of bereavement support, but what that support needs to look like and attempts to describe what good bereavement support can look like and what difference it can make.  It is hoped that the Charter will help us as a nation become more effective at supporting people to grieve.

Please find more information about the Bereavement Charter here

 

Carer Positive LEVELS LOGOS RGB established linear 

We are proud to announce that we are an Established Carers Positive organisation.  We are committed to providing a working environment where carers are valued and supported.  Carer Positive is funded by the Scottish Government award that is awarded to employers who can provide evidence that they meet criteria in five areas.

  • Identification of carers
  • Policy
  • Workplace support
  • Communication, awareness raising and training
  • Peer support

Please find more information about Carer Positive here.

 

Flexible working

Committed to discussing alternative working patterns

Please find more information about happy to talk flexible working here.

 

YPG Main Logo Colour Web

We are committed to working with partner organisations to connect 16-24 years olds with opportunities within our workforce.

The Young Person’s Guarantee aims to connect every 16 to 24 year old in Scotland to an opportunity.  This could be a job, apprenticeship, further or higher education, training or volunteering.  It could also be an enterprise opportunity.

We recognise our vital role in creating opportunities for Young People as they prepare for and take their first steps into the world of work. 

Downloads: 4641

Corporate parenting

Published: 30 April 2021

Corporate Parents are public bodies with legal duties and responsibilities towards care experienced children and young people. Part 9 of the Children and Young People (Scotland) Act, 2014 relates to Corporate Parenting. This applies to every child who is looked after by a local authority, and every young person under the age of 26, who was looked after on their 16th birthday.

Our organisation is one of a list of 24 corporate parents mentioned in the Act. 

​​​​​​​A person is care experienced if they have ever been looked after by a local authority; whether that be in foster care, kinship care, residential care, secure care, or if they have been subject to compulsory measures of supervision at home.  Children and young people who are care experienced have among the poorest outcomes of all children and young people in Scotland. It is our job as corporate parents to try and improve this. 

In 2020, we took the decision to refer to care experienced young people as “our children and young people”. This reflects our values, responsibilities and commitments as corporate parents.

As a corporate parent, we expect to carry out many of the roles any parent should. We have a duty to work with other corporate parents, to best meet our shared responsibilities, promote the wellbeing of our children and young people and keep them safe from harm.

Our Corporate Parenting Report (2017-2020)

Our corporate parenting group has made some significant achievements during the three-year cycle of our plan, which are discussed in our corporate parenting report (2017-2020). We also have a version of our corporate parenting report for children and young people.

Some of our key achievements and improvement include:

  • The development of a complaints text service for children and young people and improved materials to inform children and young people on how they can make a complaint.
  • Personal care planning guidance: our children and young people have personal plans. These give guidance to care services on how to meet their needs, wishes and choices. We met 120 of our children and young people to help them develop these to a high standard.
  • Our young inspection volunteers support a range of our inspection activities. This short video provides a little insight into how they help us  engage with children and young people meaningfully. 
  • We have worked with Who Cares? Scotland and our young inspection volunteers to develop and deliver training for all board members, executive group members and senior managers.

Our Corporate Parenting Plan (2021-2023)

Our Corporate Parenting Plan (2021-2023) has six high level commitments with four areas of focus and a set of detailed actions. We have also developed a version of our Corporate Parenting Plan for Children and Young People.

We pledge to listen to our children and young people, take action and do our best to improve their life chances. These are our six commitments. The action plan in our Corporate Parenting Plan (2021-2023) shows in detail how we will meet them:

  • We will strive to meet the needs of our young people and promote their rights.
  • We will listen to our young people and we will learn how their experiences of the ‘care system’ can best shape our approach to scrutiny, engagement and improvement to help improve the lives of others.
  • We will continue to inspect different services and partnerships and report on how well they work together. We will help services share what works well and learn from what needs to improve, to help make sure that our young people get the right support at the right time.
  • When one of our young people makes a complaint about the care they receive, we will take that complaint seriously and we will respond in a timely, thorough and proportionate way. We will always provide feedback to the person who made the complaint in a way that they will understand.
  • We will improve opportunities for our young people to develop skills, experience, and confidence to achieve their personal, employment and career ambitions.
  • We will work with other corporate parents to make sure that together we can do our best for our young people.

 

Downloads: 4469

Improvement Support Officer – Quality Improvement Support Team

Published: 07 June 2024

Job Title: Improvement Support Officer – Quality Improvement Support Team

Salary: £30,495 - £31,740

Hours: 35 hours per week

Location: Flexible (Any Care Inspectorate office)

Contract: Temporary to 17 March 2026

About us
We are the independent scrutiny and improvement support body for social care and social work services in Scotland. We provide assurance for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is for world-class social care and social work in Scotland, where everyone in every community experience high-quality care, support, and learning, tailored to their rights, needs, and wishes.
We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, which enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards the expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

About the role
To backfill a secondment, we are looking for an Improvement Support Officer to join the Quality Improvement Support Team (QIST).

The QIST team provides specialist quality improvement knowledge and skills to the social care workforce, provider groups and Care Inspectorate colleagues. We support, educate, and enable others to improve how they help people who experience care in Scotland. Working collaboratively is key to how we work, whether that work is universal, targeted or specialist.

Our wide-ranging experience of quality improvement helps us to have meaningful conversations with all partners. Using the Model for Improvement, including PDSA cycles, we enable services to develop, implement and reflect on their change projects.
We work collaboratively with our Scrutiny and Assurance colleagues to ensure that improvements are made alongside existing inspection frameworks and services’ own self-evaluation processes.

This role requires a high level of engagement with the Health and Social Care Improvement team and other associated improvement projects, our inspectors, service providers, external partners as well as stakeholders from across the organisation.

The purpose of the role is to provide effective high-quality projects and business support to the QIST team. The role supports the implementation of improvement approaches to support the Care Inspectorate’s improvement strategy, which is aligned to the Corporate Plan. Also, to support the delivery and implementation of QIST improvement work, ensuring the needs of all customers are met in a consistent, efficient, and effective manner.

About you
The successful candidate will be educated to SCQF level 5 (for example, credit standard grade, national 5, skills for work national 5, national certificate, national progression award, modern apprenticeship or SVQ) or have relevant skills and experience in administration or business support. The ideal candidate will have a suitable qualification in administration and business studies at SCQF level 6 or greater.

You’ll be an excellent communicator, highly organised and able to plan and manage your time and work streams efficiently and effectively. In addition, you’ll understand that priorities and deadlines can change quickly, and you’ll respond flexibly and effectively. You’ll be confident in using your own initiative and keen to support the QIST team to continually improve. Your attention to detail is meticulous and you’ll have a clear commitment to maintaining high standards.

The preferred candidate will be a great team worker and nurture good working relationships. Excellent word processing and IT skills with experience of Microsoft applications are needed as well as diary management and minute taking.

This post will give the opportunity for the post holder to learn more about quality improvement methodology and support the wider quality improvement activities of the team, such as improvement workshops, webinars, and projects. There will also be the opportunity to undertake a quality improvement qualification appropriate to the role.

Next steps
You’ll find more information in the job profile and person specification.

If you would like more information or an informal chat about the role, please contact: Louise Kelly Senior Improvement Adviser on 078 258 42156 or This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete an application form and return it to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08.00 on Monday 24 June 2024. Potential candidates must also fill in this equal opportunities monitoring survey.

The selection for this post will include an interview and a skills exercise. It will be held online using Teams on Thursday 11 July 2024.

Downloads: 4352

How we recruit inspectors

Published: 03 April 2024

Recruitment banner our recruitment process blank

We are currently recruiting inspectors for adult services and early learning and childcare servies. Find out more from the job adverts here.


How we recruit inspectors

Our inspector recruitment process also follows the same model as our other roles with the addition of a two-step selection stage, detailed below. 

Selection assessment 1

If you’re shortlisted, we’ll invite you to complete our online selection assessment. This is a written exercise designed to test your potential to be an inspector.    

Selection assessment 2

If you successfully complete the online assessment, you’ll be invited to attend an interview and to speak to your written exercise response on how you would give feedback.

If you’re successful at this stage, we’ll let you know and confirm next steps.  We’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies. 

For more information about our talent pool please see the FAQs below.


FAQs about inspector recruitment

What qualifications do I need to become an inspector?

To become an inspector, you must be registered with, or able to register, and hold a qualification that meets the registration requirements of one of these regulatory bodies:

  • Scottish Social Services Council (SSSC)
  • General Teaching Council (Scotland) (GTC)
  • Nursing and Midwifery Council (NMC) 
  • General Medical Council (GMC) Health and Care Professions Council (applies to the following roles only: occupational therapists, physiotherapists, speech and language therapists and practitioner psychologists)
  • Other equivalent professional bodies for the UK nations

Inspectors eligible to apply for registration with the SSSC must hold a suitable practice qualification at SCQF level 9. For more information on the list of suitable qualifications please see the section below.

Inspectors must also hold or undertake one of these appropriate regulator's awards:

  • Regulation of Care Award
  • PDA Scrutiny and Improvement Practice (Social Services) SCQF level 10

Qualifications that meet the Scottish Social Service Council’s (SSSC) registration requirements

SCSWIS authorised officer – Care Inspectorate inspector (primary and secondary officer)

There are two qualification requirements
1. Practice
2. Regulatory

Practice qualifications

BA Childhood Practice
Postgraduate Diploma in Childhood Practice
BA Social Pedagogy (University of Aberdeen)
BA (Hons) Social Work (or equivalent)
PDA Childhood Practice at SCQF Level 9
SVQ Social Services and Healthcare at SCQF Level 9
SVQ Social Services (Children and Young People) at SCQF Level 9

Regulatory qualifications

PDA Scrutiny and Improvement Practice (Social Services)
Regulation of Care Award (ROCA)
European Foundation for Quality Management (EFQM)

Practice qualifications we also accept

SVQ 4 Children's Care Learning and Development at SCQF Level 9

SVQ 4 Health and Social Care at SCQF Level 9


Qualification meeting requirements of other regulatory bodies (practice requirement)

A qualification meeting the registration requirements for the following professional groups regulated by the Health and Care Professions Council:

• occupational therapists
• physiotherapists
• speech and language therapists
• practitioner psychologists.

A qualification meeting the registration requirements of the General Teaching Council (Scotland), Nursing and Midwifery Council or the General Medical Council

Degree/Diploma in Community Education as recognised by the Standards Council for Community Learning and Development for Scotland Approvals Committee

Qualifications which are no longer available, but we continue to accept (regulatory requirement)

Public Service Improvement Framework (PSIF)

If you have not found the information you need about your qualification and SSSC registration, please contact the SSSC using the web form on their contact us page.

What experience do I need to become an inspector

To become an inspector, we need you to have senior professional experience, expertise and knowledge of adult social care or health care, early learning and childcare or children and young people sectors.

You should also have experience of lead responsibility for complex professional practice through case management, managing people, projects or resources. We welcome applications from candidates with these professional backgrounds.

table

What support will I get to maintain my professional registration?

Maintaining your registration with your professional body is a core requirement for all inspectors.  To support this, we’ll provide you with access to a range of learning activities for your continuing professional and personal development.  Our learning management system automatically records all of your learning and we’ll support your re-validation with your professional body.  You’ll also participate in regular supervision and peer learning activities through our LEAD (learn, experience, achieve and development) performance and development process. 

All inspectors are also expected to undertake our Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10.

What is the salary and grade for the role of inspector?

The role is on an Inspector grade 7. Starting salaries are non-negotiable and all new staff start on the grade minimum for their role. Please see the current starting salary on the advert for the current recruitment campaign.

Following six months service, you will receive an annual increment on 1 April each year until you reach the top of the grade.

How much flexibility is there in terms of working hours and location?

Our inspectors work flexibly and you’ll work 140 hours over each four week period. This equates to 35 hours per week.

We have offices across Scotland and we support a range of flexible working arrangements including homeworking and hybrid working.

Once I apply, how long will it be before my application is considered?

We accept applications from prospective inspectors all throughout the year. We have two recruitment periods each year and your application will be considered during the next recruitment period, following your application submission. 

How long does the selection process take?

Our selection process is based on a two-stage assessment. Depending on the volume of applications we receive, we aim to complete each recruitment period within three months of the adverts closing date. Our recruitment team will communicate regularly throughout the recruitment period to ensure you’re up to date on the status of your application and you have all of the information you need to participate in our selection process.

What happens after I've been offered a role?

We’ll carry out pre-employment checks so we can confirm your offer of employment. These include:

  • proof of ID / right to work in the UK
  • two successful references, where one is from your current or most recent employer
  • a PVG check
  • occupational health questionnaire and referrals where appropriate
  • registration and qualifications check

Once all checks are complete, we’ll agree a start date and formally confirm your offer of employment by providing you with a contract outlining your terms and conditions.

I've been invited to join the inspector talent pool. What does this mean?

If you successfully complete our selection process, we’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies.

Our talent pool is our bank of candidates who have successfully completed the inspector selection process and are available to be appointed to suitable vacancies, based on their specialism and location.

As a member of our talent pool, you’ll be a valued candidate and we’ll:

  • monitor and identify suitable vacancies that we can offer you based on your specialism and location
  • share regular updates about our vacancies, recruitment plans and other relevant Care Inspectorate news.

You don’t need to reapply for future inspector vacancies for up to two years.

Unfortunately, depending on our vacancies, we may not always be in a position to offer a role to all talent pool candidates.

If you would like to chat to us about our recruitment process or a particular job, please get in touch with our HR team at This email address is being protected from spambots. You need JavaScript enabled to view it..

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The early learning and childcare expansion… 

Role: Inspector - Early Learning and Childcare (ELC)

Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow

Salary: £31,083 - £39,069 plus excellent benefits

Hours: 140 hours to be worked over a 4-week period

Contract: Permanent or 2-year secondment (would be considered)

Join us and make a difference – for you, for everyone

It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.

About us

As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.

We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.

We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.

We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.

About you

Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.

You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.

About the role

Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.

Why join us?

We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.

We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.

We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.

New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.

ELC expansion

The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.

Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.

Principles and aims

The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.

The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.

Use and provision

A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.

Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.

Criteria to apply

  • We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
  • You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
  • You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.

Before you apply

  • Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
  • For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
  • For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.

To apply

  • If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
  • Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
  • We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.