4 pathways for complaints

Published: 06 September 2021

Following assessment, there are a number of ways we can handle complaints when they are raised with us, and we may use multiple methodologies for one complaint. It is important that each complaint is dealt with through the most appropriate route to ensure that concerns are resolved as quickly and effectively as possible. 

All complaints are assessed for any aspects of adult and child protection. Any complaints which require to be assessed as adult or child protection are referred to the lead agency, the social work department and/or police. We keep in touch with the social work department/police until a decision is made about any investigation they will undertake. If a decision is made that no investigation is required by them, the issues will be re-assessed through our resolution pathways and investigated by the Care Inspectorate if this is appropriate.  

The 4 resolution pathways

These are:    

Intelligence - where we receive information about a care service, we may use the information as intelligence about the service to help inform our scrutiny and improvement support activity. For example, bringing forward a full, unannounced inspection of a service. 

Direct service action – when issues are straightforward and suitable for quick or immediate action, we contact the service and ask that they engage directly with the person making the complaint to resolve the issues directly with the person. Typically, this is used to intervene quickly and achieve a positive result. 

Investigation by the care provider – when issues are suitable for the complaint to be investigated via the service’s complaint procedure, we obtain consent to share the person’s contact details with the service and we require the service provider and ask them to investigate the concerns and respond to the complaint and to the Care Inspectorate.  

Complaint investigation by the Care Inspectorate – following assessment, we investigate serious complaints about failings in care that have led to or are likely to lead to poor outcomes from an individual or individuals. 

We receive information from a range of sources. As referred to above, every complaint raised is risk-assessed to determine the seriousness of the concerns and dealt with appropriately and proportionately. If we investigate and uphold a complaint about a care service, the outcome is published on our website.

Downloads: 8186

Safe Staffing Adviser

Published: 11 May 2023

Role: Safe Staffing Adviser – Safe Staffing Programme

Location: Any Care Inspectorate office (hybrid working is currently trialled)                       

Salary: £45,102 - £49,881 plus excellent benefits 

Hours: 140 hours over 4 weeks 

Contract: Temporary / Secondment until 31 March 2024


About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices. We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

About the role

The Health & Care (Staffing) (Scotland) 2019 legislation will impact on social care services that support children and adults when it is enacted in April 2024.

We are commissioned by Scottish Government to promote safe, high-quality services and appropriate staffing across all social care settings. We are looking to recruit Safe Staffing Advisers to join our Safe Staffing Programme.

The programme team works with key partners to provide support to care services, and the Care Inspectorate, in preparation for changes to the statutory basis for the provision of appropriate staffing in all care settings.

We are looking for experienced, enthusiastic and highly motivated social care professionals to support this national programme. If you are passionate about supporting quality improvement for people experiencing or working in care services, we want to hear from you.

About you

You will bring an improvement perspective, be confident and have the ability to build relationships and influence others.

Educated to degree level, you will have experience of working within children or adult care services. The diversity of our work requires an adaptable approach that can be applied to any setting including early learning and childcare, children and young people and adult services.  

You will also have experience in successfully using improvement tools and methods and have excellent communication skills.

You will be experienced in developing, supporting and delivering learning to a variety of groups and individuals is preferable.

You understand the importance of involving people experiencing care in quality improvement initiatives.

To apply

You’ll find more information in the job profile and person specification.

If you would like any further information, or an informal chat, please contact Stephanie Thom, Programme Team Lead via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Please download and complete an application form and an equalities monitoring form and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 5 June 2023.

 It is anticipated that interviews will take place on Wednesday 21 June 2023.

Downloads: 7683

Transactions Assistant

Published: 06 September 2019

Role: Transactions Assistant

Location: Flexible – Any Care Inspectorate office (Expectation to work from the Dundee office for your 40% office collaboration per week and for office-based tasks)

Hours: 35 hours per week

Salary: £27,696 - £30,357

Contract: Temporary to 31 March 2025


About us

We are the independent scrutiny and improvement support body for social care and social work services in Scotland. We provide assurance for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is for world-class social care and social work in Scotland, where everyone in every community experience high-quality care, support and learning, tailored to their rights, needs and wishes.   

We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas. 

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards the expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week. 

About the role

A temporary opportunity has arisen within the Care Inspectorate team that provides services to the Scottish Social Services Council.

As a member of the team, you will undertake a range of general administrative tasks to support the Transactions Manager. Duties will include processing invoices in the financial system, raising purchase orders, providing administrative support in collating banking, receipting income, receipting payments and services and responding to enquiries received.

About you

To succeed in this role, you will:

  • Understand financial controls and financial environment
  • Have excellent customer service skills and telephone manner
  • Provide a range of administration and clerical support to a high standard including database administration
  • Organise, process, record and file information and correspondence both electronically and manually
  • Be accurate and show attention to detail
  • Have a thorough knowledge of Microsoft Word and Excel
  • Maintain high standards of confidentiality
  • Work flexibly as part of a team to support the organisation

Experience of using Oracle financial system and knowledge of debt recovery is desirable.

Next steps

You’ll find more information in the job profile and person specification.

For an informal chat about the role, please contact the Transactions Manager, This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that your expertise and motivation, make you suitable for this post, please download and complete an application form and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 08.00 on Monday 15 July 2024. Please also complete the equal opportunities form and return this along with your application.

The interviews for this post will be no earlier than 23 July 2024. 

Downloads: 7595

Applications Manager

Published: 11 January 2024

Job title: Applications Manager

Location: Flexible - Any Care Inspectorate office

Salary: £55,530 - £61,314

Hours: 35 hours per week

Contract: Permanent


About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

Starting salary

Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.

About the role

The Applications Manager is a hands-on role, leading a multi-disciplinary team to deliver the planning, software development, integrations, implementation, release and on-going support of our applications, with a support model that ensures the delivery of service standards to agreed service levels, and leading the development of digital standards through continual service improvement.

About you

You will be educated to SCQF level 9 (e.g. IT degree or graduate qualification in a Software Engineering or related field), with work experience of leading digital/software development in medium-to-large-scale public sector projects. Also, you will be familiar with cloud-based application and development platforms.

You will be able to evidence experience of:

  • Strong technical expertise in application development, coupled with a comprehensive grasp of computer systems and databases.
  • Possess analytical skills to identify and troubleshoot issues, utilizing problem-solving abilities to find solutions and determine root causes designing, building and delivering working solutions to meet customer needs.
  • Leading software development and application support teams
  • High attention to detail and accuracy with excellent written and verbal communication and interpersonal skills across all levels in an organisation
  • Ability to multitask in a fast-paced environment to deliver effective outcomes/targets on time.
  • A range of application development technologies.
  • Formal Project Management methodologies (for example Agile, Prince2, etc.).

Next steps

You’ll find more information in the job profile and person specification.

If you would like more information or an informal chat about the role please contact Graeme Ferguson at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include a contact telephone number and times that would be best to reach you in your email.

If you believe that your skills, experience and motivation make you a suitable candidate for this post, please download and complete an application form, and an equal opportunities form along with a cover letter and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 21 October

It is anticipated that interviews will be held during the week commencing 4 November 2024 at a suitable Care Inspectorate office location.

Downloads: 7405

Information Analyst

Published: 30 July 2024

Role: Information Analyst

Location: Flexible – any Care Inspectorate office

Salary: £38,553 to £42,597

Hours:35 hours per week

Contract: Permanent


About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards the expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

Starting salary

Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.

About the role

This is a national role, and an opportunity to use your analytical and data skills and experience to make a real difference for people using care services across Scotland. This might include analysing data from numerous internal and external sources to produce insightful intelligence that in turn helps our inspectors target their work; setting up and automating dashboards of management information; or preparing major statistical publications in line with the Code of Practice for Official Statistics. You will be confident manipulating and interrogating large volumes of raw data, using a variety of software and analytical techniques, and have an eye for detail when it comes to data quality.

About you

You should be educated to SCQF Level 9 (with a subject that includes a significant numerical component). You will ideally have a background in business intelligence, data science, data analysis, operational research, intelligence analysis or data analysis. You will be familiar with business intelligence software (Power BI, Tableau etc.) and proficient in a relevant programming language (SAS, SQL, Python or R etc.). You will be expected to work with colleagues at all levels in the Care Inspectorate therefore must have good interpersonal skills and be capable of conveying complex findings clearly both verbally and in writing. Excellent IT and analytical skills are a pre-requisite, enabling you to manage and analyse large amounts of data and present complex information in a meaningful way.

To apply

You’ll find more information in the job profile and person specification.

If you would like more information or an informal chat about the role, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.t or This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that your skills, experience and motivation make you a suitable candidate for this post, please download and complete an application form and equal opportunities form and return both to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 Monday 26 August 2024.

Interviews and assessments will take place at our Dundee office no earlier than 6 September 2024.

Downloads: 6862

Personal Assistant

Published: 28 November 2023

Role: Personal Assistant

Location: Flexible – Any Care Inspectorate office

Salary: £27,696 - £30,357

Hours: 35 hours per week

Contract: Temporary (to 31 March 2025)


About us

The Care Inspectorate is the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

The Care Inspectorate offers a range of great benefits in addition to hybrid working and you can find out about them here on our website.

About the role

The Strategy and Improvement Directorate is focused on helping to improve outcomes for people who use care services in Scotland. We are looking to recruit a Personal Assistant, reporting to the Executive Support Officer, to provide high quality, confidential PA support to the Executive Director. The Executive Director leads teams in delivering complex projects. This role will form a key part of the Executive Director’s leadership team and will provide ad-hoc administrative support to that team.

This role will include checking and prioritising the Executive Director’s email correspondence and meeting invitations; developing and administering a system for dealing with enquiries and composing responses to routine correspondence and co-ordination of the Executive Director’s diary by arranging meetings, events, booking venues, and organising hospitality for visitors as necessary. The role will also cover the preparation of agendas and paperwork for meetings, minute-taking and monitoring of action records.

About you

You will have experience of providing PA support to senior management in a fast-paced change environment. You are highly organised and able to plan and manage your time and workstreams efficiently and effectively. You understand that priorities and deadlines can change quickly and you respond flexibly and effectively. You will have a proactive approach and be confident in using your own initiative. Your attention to detail is meticulous and you have a clear commitment to maintaining high standards. You are a great team worker and able to build and maintain good working relationships. You will have excellent word processing and IT skills with experience of Microsoft applications. You will also have experience of diary management and minute taking.

Next steps

You’ll find more information in the job profile and person specification.

If you would like more information or an informal chat about the role please contact Claire Brown (This email address is being protected from spambots. You need JavaScript enabled to view it.). Please include a contact telephone number and times that would be best to reach you in your email.

If you believe that you are a suitable candidate for this post, please complete our online application form by 08:00 on Monday 10 June 2024.

It is anticipated that interviews will be held at our Stirling office on 27 June 2024.

Downloads: 6804

Business Support Assistants

Published: 05 August 2024

Job title: Business Support Assistants

Location: Flexible (Any Care Inspectorate office)

Salary: £24,561 to £27,171

Hours: 35 hours per week

Contact: Permanent and Temporary


About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards the expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week. 

Starting salary

New entrants will start on the grade minimum for the role. However, we have a generous total rewards package, which you can find more about on our website. 

About the role

We are excited to recruit motivated individuals to provide comprehensive business support in various Business Support Teams across our organisation. We have several temporary and permanent roles and have offices all over Scotland. Some of our posts will require a more office based approach depending on the function and duties associated within a team, in particular at our Dundee Headquarters.

You will support different parts of our organisation performing a range of administrative duties as well as advice and guidance to colleagues across the organisation. As well as being part of a small team you will be part of the wider organisational business support department which supports a range of administrative functions. You will also need to undertake wider general administrative duties and tasks as part of the office you will be based in as appropriate. Duties will be varied and may include reception cover, filing, word processing, data input, and general administrative duties. You will be proficient in adapting to various bespoke databases.

About you

We are looking for organised individuals who have good attention to detail, are customer-focused and enjoy working in a busy environment and within supportive teams. You will have a positive attitude and be keen to develop your skills and take on new challenges.

Successful candidates will demonstrate experience and a successful record of accomplishment within a similar role and be educated to SCQF level 5.  

The successful individuals will have:

  • A good working knowledge of Microsoft packages to include O365, Outlook; MS Forms; Word, Excel, and PowerPoint.
  • A flexible, positive approach to work.
  • Ability to react to changing priorities and to prioritise conflicting demands.
  • Ability to forward plan and prevent any operational difficulties.
  • Excellent organisational skills.
  • Ability to work on your own initiative and prioritisation of workload.

In addition, it would be preferable to have experience of working with a range of external and internal contacts at various levels of an organisation and social care sector experience.

To apply

You’ll find more information in the job profile and person specification.

If you require any further information or for an informal chat, please contact Alison Allan at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. in the first instance.

You can visit our website to see the benefits of working with us including information on our offices across Scotland.

If you believe that your ability and motivation, make you suitable for this post, please complete our online application by no later than 08:00 on Monday 26 August 2024.

It is expected that interviews for this post will take place no earlier than 16 September 2024

Downloads: 6719

The Promise

Published: 26 August 2022

Our commitment to The Promise 

Playing our part to deliver on The Promise by 2030 is an important part of our organisation’s strategic objectives.

The Promise is the work of change that intends to strengthen Scotland’s care system to become more caring and collaborative.

It outlines the belief that, to do this, children’s services across Scotland need to transform. This process of transformation must be built on the experiences, views and voices of children and young people at its core.

As we outline in our corporate plan, we want babies, children, young people, and their families to

  • experience high quality, trauma informed, compassionate care and support  
  • have improved holistic outcomes (enabled by the services which support them)
  • feel that their voices are heard in decision making about them and that their rights have been protected, respected and realised.

We are aligning our current and future organisational activity with the messages of the Promise in how we regulate in support of babies, children and young people on the edges of care and with care experience. Our existing work in the areas of participation, equalities, United Nations Convention on the Rights of the Child (UNCRC) and corporate parenting is mutual and complementary to this.

In applying national best practice and upholding the Health and Social Care standards we are keeping the Promise.  

We are implementing an organisational Promise Development Model across 6 workstreams (3 internally facing and 3 externally facing). This is helping each of us working on behalf of children to reflect and act, individually and collectively on ‘What does the Promise mean for me in my role in the Care Inspectorate?’  Internally we are applying Promise thinking across our methodology, participation and learning and development activities. Externally we are working to ensure that we can contribute to the evidence and influence needed to enable national transformational change through the lens of our scrutiny and assurance role and in collaboration with other scrutiny bodies.

Promise Development Model graphic

Image: Our Promise implementation model. 

As part of our Promise commitment we have signed the national trauma leadership pledge and appointed four senior leaders as internal Trauma Champions. Here is what our Trauma Champions said.

Context

We are working to fulfil our commitments to Promise Change Programme ONE.  This programme of work follows on from Plan 21-24, which mapped and sequenced the calls to action from the Independent Care Review’s conclusions, identifying five priority actions.

We are a key partner in several areas of this detailed programme.

Our work with partners

The Promise has recommended comprehensive change to how care and support for children and young people is commissioned and provided.  It also recommended improvements in how we regulate and inspect our current system. 

It is one of the big drivers of change for us. 

We are shaping our scrutiny practice across service level regulation, strategic inspection and quality improvement, to ensure that our focus is on hearing and acting on what children and their families tell us makes a positive difference to children’s experience of care.

This work involves creating a common understanding, value base and approach across scrutiny and regulation in Scotland. 

We are committed to working collaboratively with our partner external regulators and other scrutiny bodies to: 

  • improve access to early preventative help for children on the edges of care
  • improve support for care experienced children and young people   
  • lower barriers to employment caused by bureaucratic approaches to regulation
  • counter discrimination.

For more information on #KeepingthePromise at the Care Inspectorate please contact:

Aileen Nicol

Children’s strategic inspector and Promise Lead

This email address is being protected from spambots. You need JavaScript enabled to view it.


THEPROMISE 

 

 

Downloads: 6271

Subcategories

The early learning and childcare expansion… 

Role: Inspector - Early Learning and Childcare (ELC)

Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow

Salary: £31,083 - £39,069 plus excellent benefits

Hours: 140 hours to be worked over a 4-week period

Contract: Permanent or 2-year secondment (would be considered)

Join us and make a difference – for you, for everyone

It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.

About us

As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.

We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.

We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.

We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.

About you

Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.

You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.

About the role

Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.

Why join us?

We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.

We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.

We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.

New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.

ELC expansion

The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.

Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.

Principles and aims

The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.

The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.

Use and provision

A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.

Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.

Criteria to apply

  • We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
  • You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
  • You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.

Before you apply

  • Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
  • For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
  • For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.

To apply

  • If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
  • Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
  • We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.