Person specification
Job title: Communications Co-ordinator
Attributes
Experience
Essential
- Demonstrates a successful record of accomplishment within a relevant role.
Education, qualifications and training
Essential
- Qualifications or skills and experience at SCQF Level 9 or above.
Desirable
- Membership of a relevant professional body such as Chartered Institute of Public relations or Chartered Institute of Marketing.
Skills and knowledge
Essential
- Excellent communication skills.
- Excellent literacy skills.
- Consistently delivers creative solutions.
- Manages conflicting priorities and works to tight deadlines.
- Flexible and responsive, reacting positively to rapidly changing priorities and demands.
- Works on own initiative and prioritises workload.
- Excellent working knowledge of Microsoft Office software.
- Excellent understanding of social media in an organisational setting.
- Up-to-date knowledge, understanding and experience of the range of today’s communications disciplines and channels.
- Understands how to monitor, measure and demonstrate success through analytics and appropriate performance measures.
Desirable
- Experience using Joomla, Wordpress, Umbraco and other content management software. Knowledge of the social care sector.
Key performance outcomes
Effective communication
Essential
- Expresses ideas clearly and concisely and to adapt communication to suit different audiences.
- Produces written and verbal communication which is clear and concise.
- Listens actively to people, questions and checks understanding.
- Develops and maintains positive working relationships at all levels.
Desirable
- Plain English training or qualification.
- Copywriting or proofing training or qualification.
Objective decision making
Essential
- Understands the limits of their knowledge and experience and when to refer decisions to others.
- Acts consistently with the Care Inspectorate values to achieve the desired outcomes.
- Keeps aims and objectives consistently at the heart of decision making.
Planning and organisation
Essential
- Plans workload effectively in the short, medium and long term in conjunction with their line manager and work to strict deadlines.
- Demonstrates attention to detail in all areas.
- Shows initiative and proactively works without close supervision.
Team working
Essential
- Tolerant and fair towards others, values diversity and is non-discriminatory in their actions.
- Values and makes use of the skills, knowledge and experience of others.
- Cooperates with and supports others.
Personal accountability and responsibility
Essential
- Takes responsibility for actions.
- Maintains a high standard of work and actively looks for opportunities to improve their work.
- Demonstrates initiative within own areas of expertise.
- Ambitious and positive in quality assuring their work.
Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.
Person specification
Attributes |
Essential |
Desirable |
Experience |
|
Experience of collaborative/ partnership working.
|
Education, qualifications and training |
|
3 Higher Grades or equivalent. HNC or equivalent. |
Skills and knowledge |
|
Understanding of project management
|
Key performance outcomes |
Essential |
Desirable |
Leading others |
|
Demonstrates experience of delivering change and improvement at an operational level. |
Management of resources |
|
|
Effective communication |
|
Good public speaking skills with ability to represent the Care Inspectorate at conferences, events.
|
Impact and influence |
|
Ability to take account of wider political and organisational sensitivities to deliver strategic objectives. |
Objective decision making |
|
|
Person specification
Job title: Senior Communications and Engagement Lead
Attributes
Experience
Essential:
- Knowledge and experience of working in and across a complex stakeholder landscape.
- Proven experience in developing and implementing successful communications and engagement strategies for change programmes.
- Experience of working with different stakeholder groups, both external and internal.
- Experience leading a group of diverse stakeholders (including senior stakeholders and disengaged groups) through a change project, advising on appropriate engagement methods / tools to effectively deliver and embed the change.
- Experience of working on digital transformation projects
Desirable:
- Ability to identify, flag, and manage communication risks, ensuring issues are addressed proactively.
Education, qualifications and training
Essential:
- Communications-based subject or equivalent.
Desirable:
- Educated to Degree level or equivalent.
Skills and knowledge
Essential:
- Highly developed specialist knowledge.
- Effective written and oral communication skills.
- Excellent organisation skills.
- Proficiency in MS Office, including PowerPoint ab
- Excellent attention to accuracy, details and overall work quality while meeting deadlines as required.
- Strong project management skills.
- Ability to work with minimal supervision.
- Ability to work flexibly dealing with changing priorities at short notice.
- Ability to work both independently as part of a team.
Desirable:
- Knowledge of the social care sector.
Key performance outcomes
Effective communication:
- Proficiency in creating compelling, clear, and impactful content tailored to diverse audiences and communication channels.
- Ability to explain complex issues to diverse stakeholders in a clear and engaging way, both verbally and in writing.
- Strong collaboration and stakeholder engagement skills.
- Ability to work collaboratively with different teams and build effective relationships with stakeholders at all levels of the organisation.
Impact and influence:
- Demonstrable ability to influence at all levels.
- Ability to give realistic advice, based on relevant, up to date and verifiable information.
- Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.
Objective decision making:
- Strong analytical and problem-solving skills, with the ability to identify and address stakeholder concerns and adjust communication strategies accordingly.
- Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up-to-date and verifiable information.
- Ability to analyse complex information.
Planning and organising:
- Ability to work under broad direction (often self-initiating work) to establish milestones and successfully meet objectives.
- Involves others where appropriate and optimises resources to achieve desired results.
- Regularly reviews joint goals and targets and reprioritises where necessary.
- Recognises the need to be flexible in order to meet changing priorities.
Team working:
- Contributes to and supports the work and decisions of the project team.
- Contributes to the shared vision and purpose and shares this effectively.
- Commitment to innovation in communication practices and continuous improvement based on feedback and performance data.
Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.
Person specification
Job title - Modern apprentice
Attributes
Experience
Essential
Care Experienced - aged 16 up to the age of 29 for completion of the MA qualification.
Desirable
Experience of planning, organising and problem solving (in a non-work context).
Education, qualifications and training
Essential
- Willingness to undertake and complete an SVQ (Scottish Vocational Qualification) that matches with the job role/funding criteria.
- Commitment to undertake further training and development in the role (particularly if needed for desirable skills).
Skills and knowledge
Essential
- Good working knowledge of Outlook and Word.
- Comfortable with using numbers.
- Communication skills – includes reading, writing, listening, and speaking.
Desirable
- Use of Excel, PowerPoint, Aha Slides (or similar) and Microsoft Forms.
- Attention to detail.
- Enjoys working in a focused way.
Key Performance Outcomes
Effective communication
Essential
- Shows a positive image when communicating both inside and outside the organisation.
- Listens actively to people, questions and checks understanding.
Desirable
Chooses right communication style depending on people’s needs.
Planning and organising
Essential
- Uses a focused approach to make best use of time.
- Able to be flexible to meet changing priorities.
Desirable
Prioritises work effectively to meet aims.
Flexibility
Essential
- Listens to feedback and ideas from people and takes right action.
- Understands where a flexible approach is needed.
Desirable
Adapts well to change, adjusting priorities as needed.
Team working
Essential
- Shows respect and fairness towards others, values diversity and is non-discriminatory in their actions.
- Values and makes use of the skills, knowledge, and experience of others.
Desirable
Works together as part of a team and is supportive of others.
Personal Accountability and Responsibility
Essential
Contributes positively and finds how tasks can be improved.
Takes ownership for own development and willing to accept help and guidance.
Desirable
Demonstrates initiative within their own area of work.
Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once set up in the role.
Job profile
Job title: Planning Manager
Responsible for: Planning Co-ordinator
Principal working contacts
- Executive Director of Scrutiny and Assurance
- Chief Inspectors
- Service Managers
- Team Managers
- Strategic Inspectors
- Inspectors
- Business Support staff
- Managers and employees of the Care Inspectorate
- External agencies/service providers/service users and carers
- Education Scotland
Job purpose
To manage and co-ordinate the delivery of national inspection planning across a wide range of social care services and services for children and adults to ensure that the Care Inspectorate makes the best use of its resources and performs effectively and efficiently as an independent scrutiny and improvement body.
Key responsibilities
Strategic management
- In conjunction with the Chief Inspector, develop and manage systems and processes to support effective national inspection planning in order to meet corporate aims and objectives.
- Build and maintain effective partnerships with Education Scotland, Healthcare Improvement Scotland and other scrutiny and improvement partners to support effective and efficient joint inspection planning.
- In conjunction with the Chief Inspector develop and deliver strategies, action plans and targets for inspection planning in support of corporate aims and objectives.
Operational management
- Manage and co-ordinate the effective and efficient delivery of scrutiny and improvement planning activity.
- Manage and maintain scrutiny plans for the current year and draft plans for subsequent years, ensuring inspection planning activities are consistent with the Care Inspectorate’s objectives and targets.
- Ensure that the provision of the inspection and capacity planning information is accurate, up-to-date and reliable for managers and staff throughout the organisation to support the planning and delivery of the Care Inspectorate’s scrutiny and improvement functions.
- Plan and execute the strategic objectives for inspection planning systematically in alignment with the Care Inspectorate’s business objectives.
- Promote continuous improvement in all aspects of inspection and capacity planning, including quality assurance and consistency of practice.
- Participate in the recruitment and selection of staff as required.
- Prepare and present reports to the Chief Inspector, Executive Director of Scrutiny and Assurance or Executive Team as required.
- Deputise for the Chief Inspector and undertake such other duties as may be required by the Executive Director of Scrutiny and Assurance.
People management
- Lead and manage a team, ensuring that they work effectively and efficiently to meet the aims, objectives and targets of Care Inspectorate.
- Provide advice, guidance and support to team members through regular one-to-one supervision, performance development reviews and personal development plans to ensure continuous improvement in their work and support their personal and professional development.
- Coordinate and monitor administrative support to the team
- Promote consistent, high quality practice amongst team members, manage their performance and monitor their standards and behaviour.
- Promote the health, safety and welfare of staff in accordance with Care Inspectorate policies, procedures and guidance.
- Promote diversity and equality of opportunity, ensuring that these principles are upheld across all areas of work.
Relationship management
- As a manager, model corporate behaviour and demonstrate a strong commitment to organisational values.
- Develop effective working relationships within the team and with managers and staff across the organisation ensuring effective collaborative and cross-directorate working.
- Develop and maintain effective working relationships with partner scrutiny and improvement bodies and other key stakeholders.
- Contribute to the continuous development of the Care Inspectorate and manage change effectively and creatively.
- Promote the work of the Care Inspectorate and raise aware of its work in a positive manner.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
- Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives and advocates.
Other duties
This job may require some travel and may involve some overnight stays and unsocial hours.
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
We’ve agreed to investigate a complaint
- Introduction
- Our investigation
- Outcomes of investigations
- Post investigation review
- Outcome of the review
Introduction
This leaflet tells you how we will deal with the complaint that has been raised with us now that we have decided it meets our criteria as a complaint that requires formal investigation.
It tells how you can support our investigation and the important role you play in giving us information.
We hope you find this useful but if any of this is not clear to you, please discuss with the inspector who is investigating the complaint.
Our investigation
We aim to establish all the relevant facts and give complainants and those complained against a full, objective, and proportionate response that represents our final position.
It is important that we gather all relevant information about the complaint from the complainant and the complained against. Therefore, it is important that you give our investigating inspector all relevant information and any documents that have a bearing on the areas of the complaint.
Please tell the investigating inspector if you think you have relevant information that they have not asked for.
Where it’s appropriate, we will interview staff members and observe practice within the service. We will need a private space somewhere in the service to speak confidentially with relevant staff and we will ask the service to make this available. We will try to minimise any disruption to the service, but we do recognise that there will be some disruption of the normal day.
We aim to complete our investigation within forty working days. If this timescale needs to be extended, we will tell you why and give you an expected completion date.
Outcomes of investigations
When we have completed our investigation, we will speak to the complainant and the complained against. We will tell them our findings and the conclusion that we have reached. This is an important part of the process as it allows both parties to tell us about any issues, they feel we have not taken account of in reaching our conclusions.
We will then send a report to both the complainant and the complained against giving our findings and stating whether or not the complaint has been upheld.
There are two possible outcomes for a complaint investigation.
Upheld
We say we have upheld a complaint where we have investigated and found evidence to substantiate the allegations made. We may also uphold a complaint when we believe that on the balance of probability the issues raised in the complaint are valid. Where we have upheld a complaint, we may identify action for the service to take. We will also tell the person who has made the complaint about any requirements or areas for improvement we have made of the care service they have complained about.
Not upheld
We say we have not upheld a complaint where we have investigated and found there is a lack of evidence to validate the complaint.
Post investigation review
Once we have sent our complaint report to the complainant and the complained against, each party has ten working days from the date we sent the report to ask for a post investigation review if they have concerns about the outcome. We will not consider a request for review if we receive it after this period of ten working days has expired.
If you believe we have made a mistake in our findings or that we have come to the wrong conclusion, you can ask for a post investigation review by completing the relevant form.
You can ask for a post investigation review if you consider that:
- we made our decision based on important evidence that was inaccurate and you can show this using readily available information
- you have new and relevant information that was not previously available about the complaint we investigated, and which affects the decision we made
If you ask for a post investigation review, we will let the other party know we have received a request.
Outcome of the review
Once the ten working days are up, we will consider any request for a review.
We will decide whether to:
- investigate further
- update the report to reflect comments received
- update or change the outcomes of the complaint
- not make any changes to the outcomes.
We will write to you to explain the outcome of the review and the decision we have reached. If the complaint outcomes have changed, we will issue an amended complaint report and if no changes are made, we will confirm the report you received as final. Both the complainant and complained against will receive this information regardless of who has requested the review.
Once we have concluded our review and informed you of our final position, no further appeal or review is possible.
We aim to do this within 20 working days of the final date for submission of a post investigation review request.
Once the review has taken place, we will reach our final position and you cannot appeal the complaint outcome.
Once all the relevant steps in the processes described above are completed, and if we decide the service needs to improve, it will have to give us an action plan within fifteen working days, which details how they will improve outcomes for the people who use their service.
We may also regrade a service following a complaint. Where a complaint has been upheld, we will post a summary of the complaint and any requirements or area for improvement that we have made on our website alongside the service’s other information. You can search for individual services by clicking on the Find care tab at the top of our homepage at careinspectorate.com
Job profile
Job title: Senior Communications and Engagement Lead
Reporting to: Operational Transformation Lead
Principal working contacts
- Senior Transformation Business Owner
- Operational Transformation Lead
- Digital Transformation project team
- Executive Director of IT & Digital Transformation (SRO)
- Head of Corporate Policy and Communications
- Communications team
- Care Inspectorate employees/teams
- 3rd party delivery teams
- External stakeholders and providers
Job purpose
Working closely alongside the Senior Transformation Business Owner and Operational Transformation Lead, the postholder will deliver the communications and stakeholder engagement plan to inform, generate interest and enthusiasm about, and seek feedback on the Care Inspectorate’s digital transformation project with a range of internal and external stakeholders.
The postholder will identify and build high quality relationships internally and with external organisations. They will ensure that communications and engagement work undertaken supports organisational strategic objectives, including transformational change, and the communications and policy strategy.
The postholder will advise on innovative communication methods to engage with stakeholders and employees, while promoting the work of the Digital Transformation Project. The postholder will be responsible for leading key communications and engagement activities for the project, including supporting the Senior Transformation Business Owner and Executive Director of IT & Digital Transformation in delivery. This includes supporting the development and implementation of the project’s communications strategy, advising on risk, opportunities and public posture.
Key responsibilities
Strategic management
- Drive internal stakeholder management and engagement with a strategic focus to ensure seamless project communication.
- Listen to the views of and actively seek feedback from these stakeholders on the project as it develops.
- Work closely with different teams and directorates to identify key stakeholders, their needs and concerns, and develop tailored communication strategies to address them.
- Develop compelling communications content – using the organisation’s communications channels, including email, intranet, website, events and social media – to ensure stakeholders are kept informed and engaged throughout the digital transformation project.
- Provide specialist advice to project colleagues on stakeholder engagement and communication acting as a specialist point of contact.
- Lead innovative engagement approaches to keep content fresh and impactful.
- Identify and manage communication risks, ensuring timely resolution.
Operational management
- Ensure proactive and effective communication with stakeholders through a variety of channels.
- Regularly undertake activities to build trust in the work of the project.
- Manage, develop, create and deliver innovative, engaging and informative content, including presentations, newsletters, videos, and FAQs, to support the communication and engagement plan.
- Monitor and evaluate the effectiveness of the communications and engagement plan, and adjust strategies as necessary to ensure maximum engagement and participation from stakeholders.
- Ensure that consistent and complementary messaging is delivered across projects and communications channels and in line with the organisation’s corporate messaging.
- Provide communication advice, guidance, practical materials and assistance to colleagues as required.
- Keep abreast with key issues affecting communications, particularly in the social care sector as a whole.
Relationship management
- Develop a productive working relationship with colleagues, including the communications team and other Care Inspectorate teams.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Liaise with external bodies, statutory and voluntary, to promote the work of the Care Inspectorate and share good practice, and seek feedback to inform the project.
- Represent the Care Inspectorate as required at meetings.
- Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives and advocates.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
Other duties
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
This job requires some travel and may involve some overnight stays and unsocial hours.
Job profile
Job title: Business Support Assistant
Responsible to: Business Support Officer
Principle working contacts
- Business Support Officer
- Managers and employees of the Care Inspectorate
- External agencies/service providers/service users and carers
- Members of the public
Job purpose
To provide comprehensive business support to various functions within the organisation as well as general office administration support within individual offices, in line with Care Inspectorate policies and procedures.
Key accountabilities
Operational management:
- Provide business support to Care Inspectorate operational staff ensuring a high level of security and confidentiality within the office.
- Prepare information/correspondence in a clear and concise manner ensuring accuracy and compliance with Care Inspectorate’s style.
- Undertake specialist activities, in accordance with procedures or instructions, to support the effectiveness of the various functions and the Care Inspectorate as a whole.
- Prepare all letters, correspondence and any information relating to the work of Care Inspectorate using the Care Inspectorate’s ICT systems.
- Input, update and extract information from the Care Inspectorate’s ICT systems and/or manual records as required.
- Provide general office business support as required as part of the office team. This may include:
- Reception cover
- Stationery management
- Booking travel/accommodation
- Recording/submitting travel and subsistence claims
- Supporting room booking system in relation to setting out rooms.
- Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking responsible care for your safety and that of others who may be affected by what you do or fail to do while at work.
Relationship management:
- Ensure effective communication of Care Inspectorate’s work with people who use care services, carers, relatives and advocates.
- Ensure effective working protocols in accordance with Care Inspectorate’s Communications, Human Resources, Finance, ICT and Operations function.
- Demonstrate a commitment to Care Inspectorate’s aims, vision and values and to Care Inspectorate’s overall objective of improving care in Scotland.
Other duties
This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
Subcategories
Inspector - Early Learning and Childcare (ELC)
The early learning and childcare expansion…
Role: Inspector - Early Learning and Childcare (ELC)
Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow
Salary: £31,083 - £39,069 plus excellent benefits
Hours: 140 hours to be worked over a 4-week period
Contract: Permanent or 2-year secondment (would be considered)
Join us and make a difference – for you, for everyone
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.
About us
As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.
We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.
We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.
We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.
About you
Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.
You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.
About the role
Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.
Why join us?
We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.
We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.
We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.
New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.
ELC expansion
The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.
Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.
Principles and aims
The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.
The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.
Use and provision
A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.
Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.
Criteria to apply
- We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
- You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
- You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.
Before you apply
- Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
- For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
- For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.
To apply
- If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
- Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
- We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.