Job profile
Job title: Executive Personal Assistant (PA)
Responsible to: Executive and Committee Support Manager
Principle working contacts
- Chair and Board members
- Chief Executive
- Executive Directors
- Strategic Management Group
- Executive and Committee Support Manager
- Executive PA to the Chief Executive and PAs to Executive Directors
- Scottish Government and other external bodies and partners
Job purpose
- To provide high quality confidential PA support to the Executive Director of Corporate and Customer Services and the Chair of the Care Inspectorate Board
Key accountabilities
- Organise, plan and delegate work appropriately to ensure the provision of efficient and highly confidential PA support to the Executive Director of Corporate and Customer Services and the Chair.
- Check and prioritise all email correspondence and meeting invitations on behalf of the Executive Director and the Chair.
- Develop and administer a system for dealing with enquiries on behalf of the Executive Director and the Chair, including composing responses to routine correspondence.
- Maintain appropriate ways of working for supporting the Executive Director of Corporate and Customer Services, the Chair and Board members.
- Manage and co-ordinate the Executive Director’s and Chair’s diaries, making appointments and arranging meetings, events, booking venues, organising catering and hospitality for visitors as necessary.
- Make travel and accommodation arrangements for the Executive Director and the Chair.
- Prepare agendas and collate, check and distribute paperwork for meetings as required.
- Make seminar/conference and other visit arrangements.
- Maintain and ensure that all types of filing systems, registers and records are up to date, including review and updating of the Board’s Register of Interests.
- Attend meetings as required at our head office and at various locations across Scotland, in order to take notes/minutes and prepare action records.
- Assist the Executive and Committee Support Manager in administrative tasks related to Board and Committee meetings.
- Establish good working relationships in regular communication with other officers of the CareInspectorate, external partners and Scottish Government.
- Assist other members of the Executive and Committee Support team when required.
- Assist in the preparation of PowerPoint presentations/speeches as required.
- Provide PA support cover in the absence of the Executive PA to the Chief Executive.
- Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.
Relationship management
- Ensure productive and smooth working arrangements and protocols between staff delivering businesssupport and all other Care Inspectorate employees.
- Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient executive support.
- DemonstrateacommitmenttotheCareInspectorate’saims,vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
- Ensure effective communication of the Care Inspectorate's work with people who use care services, carers, relatives and advocates.
Other duties
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
This job may also require some travel to other offices of the Care Inspectorate.
Person specification
Job title: Health and Safety Officer
Attributes
Experience
Essential:
- Considerable experience in a similar role.
- Experience of maintaining statutory H&S information, preparing performance information and case management.
- Delivery of a high standard of customer support.
- Communication with all stakeholders including Executive Team, Partnership Forum representatives and staff.
- Completion of DSE Assessments, risk assessments and initial incident investigation.
Education, qualifications and training
Essential:
- NEBOSH Certificate in Occupational Safety and Health.
- Full UK Driving licence with less than six penalty points.
Desirable:
- IOSH Membership
- Fire Door Visual Inspector
Skills and knowledge
Essential:
- Excellent working knowledge of all MS Office 365 applications.
- You will have good communication skills with an excellent attitude towards delivering a high standard of customer support to our internal & external customers.
- A general knowledge of health, safety and fire regulations and requirements, as well as data protection.
- Ability to manage conflicting priorities and work to tight deadlines.
- Aptitude for developing effective solutions to health and safety issues.
Desirable:
- Working knowledge of MS Teams, Sharepoint
- Experience of:
- MS Forms
- Power Automate
- Power BI
- Providing H&S training to others
Key performance outcomes
Effective communication
Essential:
- Ability to select appropriate communication, style and methods depending on the needs and abilities of the audience.
- Demonstrate clear and concise verbal and written communication skills.
- Listens actively and questions to check understanding.
Partnership working
Essential:
- Respect others, recognise and value difference and diversity and be aware of the impact of your views on others.
- Ability to quickly build rapport and collaborative working relationships with internal and external stakeholders.
Objective decision making
Essential:
- Demonstrates analytical and systematic approach to problem solving.
- Understands the limits of their knowledge and experience and when decisions need to be referred to others.
- Ability to act consistently with Care Inspectorate values to achieve the desired outcomes.
Planning and organising
Essential
- Ability to plan workload effectively in the short, medium and long term in conjunction with others.
- Ability to forward think and be innovative in developing solutions.
- Ability to prioritise effectively and achieve deadlines in a changing environment.
- Demonstrates initiative, drive and determination to complete tasks and achieve objectives.
Team working
Essential:
- Works collaboratively with a wide range of teams across the Care Inspectorate and SSSC.
- Demonstrate personal commitment when working with colleagues.
Personal accountability and responsibility
- Maintains a high standard of work, ensuring attention to detail, actively seeking out continuous improvement.
- Demonstrates initiative within own area of expertise.
- Takes responsibility for own actions and decisions.
Please note – these are key performance outcomes to be used to recruit into the role.
Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.
Job profile
Job title: Health and Safety Officer
Responsible to: Estates, Health and Safety Manager
Principal working contacts
- Head of Finance and Corporate Governance
- Estates, Health and Safety Manager
- Estates, Health and Safety Assistant
- IT Team
Job purpose
You will be responsible for providing support and assistance to the Estates, Health and Safety Manager in the delivery of the health and safety function; including advising managers and employees on health and safety issues, training, health and safety reporting information and the development of new health and safety policies, guidance, procedures and risk assessments. This role will provide shared services to the Scottish Social Services Council (SSSC) based in Dundee.
Key accountabilities
Operational management
Health and safety
- Promote a positive health and safety culture within the organisation through communication and engagement initiatives.
- To assist in the development, delivery and implementation of the health and safety management system.
- To provide professional advice and guidance to employees on managing Health and Safety and discharging their responsibilities to ensure safe working environment and practice.
- To advise on specialist areas such as stress, lone working and fire precautions.
- To carry out health and safety audits, inspections and risk assessments as directed by the Estates, Health and Safety Manager.
- The review of all risk assessments to check they are completed and to the required standard and meet regulatory requirements.
- To maintain systems and procedures for recording and analysing all health and safety management information including incident statistics, KPIs, RIDDOR reporting.
- To notify to the Health and Safety Executive if required.
- To ensure that all reported incidents and near misses are recorded, assist in their investigation and record the lessons learned.
- To maintain a record of staff health and safety training and ensure the CI is compliant with the provision of first aiders, fire wardens etc.
- Assist in the implementation of emergency response plans and conduct regular drills in Compass / Quadrant House.
- Organise and deliver health and safety training programs to employees' core safety subjects, risk assessment, display screen equipment, office safety and fire safety and specialist health and safety areas.
- To assist in the provision of Health and Safety progress reports to the Health, Safety and Wellbeing Committee, the Strategic Management Group and the Finance and Resources Committee.
- Completion of DSE assessments both in person and on Teams, recording of the results and the selection / purchase of reasonable adjustment equipment.
- To assist in the preparation of the Annual Health and Safety Report.
- To work with the HR operational team in relation to linked subjects – for example, sickness absence, DSE assessments, OH referrals.
- To update the Estates, Health and Safety Manager on progress of all tasks within your area of responsibility.
Estates
- The team also provides the Estates function to the Care Inspectorate so it is expected that there will be some overlap in responsibilities and that the postholder will provide cover for the Estates, Health and Safety Manager and the Estates, Health and Safety Assistant when required.
- Assistance with the management of office moves and relocations as instructed by the Estates, Health and Safety Manager.
People management
- Demonstrate commitment to the safety and security of the Care Inspectorate’s data, information systems and devices.
- Promote the health, safety and welfare of employees, with responsibility for ensuring that the Care Inspectorate health and safety policies, procedures and practice and legislative requirements are met across the organisation.
- Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.
- Promote diversity, equality of opportunity, fairness, dignity and trust, ensuring that these principles are upheld across all areas of service delivery.
Relationship management
- Develop partnerships with appropriate staff, internal and external to the Care Inspectorate to ensure a comprehensive and integrated health and safety management service.
- Model corporate behaviour and demonstrate commitment to organisation values.
- Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient directorate support.
- Promote the principles of collaborative working throughout the organisation and in all working practices in accordance with the Partnership Agreements with the trade unions.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Project a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
Other duties
This job may require travel and some overnight stays and unsocial hours.
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
Share your thoughts on our equality outcomes
Help us improve equality outcomes in care services
Introduction
We are currently consulting on our equality outcomes for 2025-2029 under the Public Sector Equality Duty (PSED). Your feedback is important because it helps us:
- Make Better Decisions: We want to ensure that the voices of people from all backgrounds, especially those with protected characteristics, are heard and considered.
- Legal Compliance: We are committed to meeting the requirements of the Equality Act 2010 by working to eliminate discrimination, advance equality, and foster good relationships between diverse groups.
- Better Outcomes: By listening to a wide range of voices, we can design policies and services that are more effective and fairer for everyone.
- Be Transparent and Accountable: We want to show how we consider equality considerations in our decision making.
- Build Trust: By engaging with communities, we hope to build trust and confidence.
Your feedback plays a vital role in shaping our equality outcomes and improving social care and social work services in Scotland. By hearing from people who receive care, as well as their families and carers, we can better understand the needs of diverse groups. This helps to drive improvements, supporting social care and social work services to meet everyone’s needs, including people from underrepresented groups.
We invite you to share your views and help shape a more inclusive and equitable future.
Our ongoing commitment to Equality, Diversity, and Inclusion
The Care Inspectorate’s Corporate Plan 2022-2025 places a strong focus on equality. The plan is committed to delivering high-quality care for everyone, improving outcomes for all, and ensuring that every individual’s rights are respected and realised. It prioritises promoting equality, diversity, and inclusion in every aspect of its work.
By actively engaging with diverse communities and gathering public feedback, the Care Inspectorate seeks to identify and address any potential areas for improvement to ensure care is both fair and accessible to everyone. It further empowers care providers to enhance their accountability and responsiveness to the diverse communities they serve. This commitment will:
- Ensure fair treatment and equal opportunities for everyone.
- Shape policies that directly impact care services.
- Help us better understand the needs and experiences of different communities.
Our people
We have a dedicated team leading the consultation on equality outcomes. The team are committed to actively engaging with diverse communities, collecting meaningful feedback, and identifying areas where we can improve. By focusing on equality outcomes, we aim to reduce inequalities, promote fairness, and enhance the quality of care. This dedicated effort reflects our commitment to creating an environment where everyone’s needs and rights are respected and met.
How to participate
You can share your views by completing our online survey.
Step-by-step guide:
- If you have a link to the form, click on it.
- Once the form is open, read the questions clearly.
- For multiple-choice questions, click on the option you want to select.
- For text questions, click in the text box and type your response
- If there are any checkbox options, click the boxes next to the answers you want to choose.
- Submitting the Form: After you have filled out all the required questions, look for the “Submit” button located at the bottom of the form.
- Click “Submit” to send your responses.
- You will receive a confirmation message after submission.
Conversation Cafes
-
Thursday 10 October 11:00-12:30. This conversation café is for professionals (for example providers or people working in health and social care)
-
Thursday 24 October 13:30-15:00. This conversation café is for people who experience care/loved ones/unpaid carers.
Conversation Cafes will be held online via Microsoft Teams. You can book your place here.
Resources and information
- Equality, Diversity and Inclusion Strategy 2021-25
- Equalities, participation and human rights
- Participation and equalities annual delivery plan 2024-2025
- Equalities Mainstreaming Progress Report April 2021 - March 2023
Contact information
Phone number: 0345 600 9527
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Privacy Policy
Job profile
Job title: Finance Officer
Responsible to: Accountant
Principal working contacts
- Head of Finance and Corporate Governance
- Finance & Procurement Manager
- Senior Accountant
- Accountant
- Budget holders
- Transactions Manager
- Procurement Officer
- Care Inspectorate finance staff
- External stakeholders
Job purpose
Support the Accountant, Senior Accountant and the Finance and Procurement Manager to deliver a comprehensive finance service to the Care Inspectorate in line with Care Inspectorate policies and procedures.
Key responsibilities
Accounting and other tasks
- Help prepare the annual Care Inspectorate budget.
- Support budget holders with the management of their budgets by holding monthly monitoring meetings, providing budget monitoring information, variance analysis, financial advice, costing information and guidance in line with financial regulations and other financial processes to make sure the operational requirements of the Care Inspectorate are met.
- Provide financial training to budget holders and support staff to make sure they comply with financial processes and procedures.
- Perform monthly reconciliations for suspense accounts, control accounts, bank accounts and monthly fees, investigating and reporting discrepancies as required.
- Prepare and post journals into Oracle Cloud.
- Help produce the Care Inspectorate’s statutory annual accounts and notes, supported by comprehensive working papers and in accordance with the approved timetable, and liaising with auditors providing information and evidence as required.
- Liaise with internal and external audit as required.
- Develop and update procedures for tasks carried out in the role.
- Participate in compliance and best value reviews.
- Assist in the development of new financial and other initiatives from a financial viewpoint.
- Gather financial information for Freedom of Information (FOI) requests, sustainability reporting, Scottish Government returns, VAT returns, statistical returns, performance and benchmarking data.
- Participate in supporting achievement of the Care Inspectorate’s sustainability objectives.
Relationship management
- Model corporate behaviour and demonstrate commitment to organisation values.
- Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient directorate support.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Promote the principles of collaborative working throughout the organisation and in all working practices in accordance with the Partnership Agreements with the trade unions.
- Project a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
Other duties
This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
Person specification
Job title: Finance Officer
Attributes
Experience
Essential:
- Minimum of two years relevant financial experience.
- Demonstrable successful track record in a similar role.
- Experience of working with internal and external contacts at all levels.
Desirable:
- Experience of working in a public sector environment
- Oracle financial systems experience including developing financial statements.
Education, qualifications and training
Essential:
- Finance qualification eg HNC / Association of Accounting Technician (AAT) qualification.
- Candidates without minimum qualification criteria who have significant experience may be considered.
Desirable:
- Degree in a relevant discipline.
Skills and knowledge
Essential:
- Excellent knowledge of Microsoft Office suite, particularly Excel and Word.
- A thorough knowledge of integrated financial accounting systems.
- Understanding of financial controls and financial environment.
- Able to work collaboratively.
- Experience of supporting budget managers in the development and management of their budgets.
- Uses systematic approach to make efficient use of time and manage workload, prioritising own work effectively to meet deadlines and objectives.
- Excellent negotiation and influencing skills. § Good judgement and decision-making skills.
- Ability to analyse numerical and written information and present results in a clear and concise format.
- Ability to understand the limits of their knowledge and experience and knowing when decisions need to be referred to others.
Desirable:
- Analytical experience of providing statistical data.
- Awareness of sustainability and climate change.
Key performance outcomes
Effective communication
Essential:
- Demonstrate clear and concise verbal and written communication skills.
- Selects appropriate communication style and methods depending on the needs and abilities of the audience.
- Portrays a positive image of the organisation when communicating both inside the organisation and externally.
- Ability to explain complex financial information to a range of audiences including non-specialists.
- Listens to feedback and ideas from others and takes appropriate and considered action.
Impact and influence
Essential:
- Demonstrates ability to influence at all levels.
- Ability to give realistic advice, based on relevant, up to date and verifiable information.
- Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.
Improvement focus
Essential:
- Identifies gaps in process and performance and makes appropriate suggestions for improvements.
- Aware of trends and changes and maintains professional knowledge and skills.
- Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements.
Objective decision-making
Essential:
- Demonstrates analytical and systematic approach to problem solving.
- Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up to date and verifiable information.
- Ability to analyse complex information.
Planning and organising
Essential:
- Involves others where appropriate and optimises resources to achieve desired results.
- Regularly reviews joint goals and targets and reprioritises where necessary.
- Recognises the need to be flexible in order to meet changing priorities.
Team working
Essential:
- Contributes to and supports the work and decisions of the team.
- Contributes to the shared vision and purpose and shares this effectively.
- Able to work independently as well as collaboratively with a wide range of teams across the Care Inspectorate.
- Develops good working relationships at all levels.
Please note – these are key performance outcomes to be used to recruit into the role.
Subcategories
Inspector - Early Learning and Childcare (ELC)
The early learning and childcare expansion…
Role: Inspector - Early Learning and Childcare (ELC)
Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow
Salary: £31,083 - £39,069 plus excellent benefits
Hours: 140 hours to be worked over a 4-week period
Contract: Permanent or 2-year secondment (would be considered)
Join us and make a difference – for you, for everyone
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.
About us
As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.
We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.
We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.
We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.
About you
Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.
You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.
About the role
Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.
Why join us?
We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.
We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.
We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.
New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.
ELC expansion
The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.
Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.
Principles and aims
The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.
The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.
Use and provision
A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.
Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.
Criteria to apply
- We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
- You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
- You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.
Before you apply
- Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
- For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
- For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.
To apply
- If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
- Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
- We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.