Inspection Planning Manager - Workforce Planning and Data
Job title: Inspection Planning Manager – Workforce Planning and Data
Salary: £38,553 - £42,597
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Temporary for up to 12 months
About the role
Due to a period of absence, a temporary vacancy has arisen within our Planning Team. In this demanding and challenging role, you will manage and co-ordinate the delivery of national inspection planning across a wide range of social care services and services for children and adults to ensure that the Care Inspectorate makes the best use of its resources and performs effectively and efficiently as an independent scrutiny and improvement body.
This will include the management, co-ordination of inspection activities and national and team plans for the current year and draft plans for subsequent years, ensuring inspection planning activities are consistent with the Care Inspectorate’s objectives and targets.
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
About you
The successful applicant will have an operational background in workforce planning activities, systems and processes, together with workload planning and prioritisation knowledge.
You will be educated to SCQF Level 5 and, ideally hold a relevant qualification at SCQF Level 6 or 7. You will have excellent communication skills and be able to demonstrate a broad level of knowledge of working within inspection/regulation of care and associated IT systems, such as Work Management Tools, Microsoft Excel and Power BI, alongside the ability to translate plans into action.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Deborah Holyroyd at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please complete our online application form by 08:00 on Monday 17 June 2024*.
It is anticipated that interviews will be held at either our Dundee or Stirling office on 26 June 2024.
Our recruitment process
How we recruit
How we recruit inspectors
How we recruit
How we recruit
Our recruitment process is based on a five-stage model designed to give you the best opportunity to demonstrate your experience and skills.
Stage 1: Apply
If you meet the minimum criteria for the job role, apply as per the method described on the advert. This could be to complete our application form or to submit your CV and personal statement and/or to include a cover letter. If you are an external candidate we will also ask you to complete our equal opportunities form. We’ll send you an automatic email to confirm we’ve received your application.
Where a person specification asks for an appropriate professional qualification as an essential requirement for the role, we are asking for a qualification in addition to the qualifying educational qualification for the role. For example, a postgraduate course, a leadership or quality management qualification or another qualification relevant to the job role.
To assist us to monitor the effectiveness of our equality and diversity practices, we would encourage you to complete our equal opportunities monitoring form as part of our application process.
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CV Guidance for Applicants
Cover Letter Guidance for Applicants
Personal Statement Guidance for Applicants
Stage 2: Shortlist
We’ll review your application against the person specification and shortlist it against the qualification, experience, skill and competency requirements for the role. If you meet our essential criteria and are eligible through either of our guaranteed interview schemes we’ll automatically shortlist you.
Stage 3: Interview, assessment and selection
If you’re shortlisted, we’ll invite you to attend an interview and other skills assessments relevant to the role. If you’re successful we’ll let you know that you’re the preferred candidate.
Stage 4: Selection and conditional offer of employment
As the preferred candidate, we’ll send you a conditional offer of employment setting out your main terms and conditions of employment. Your conditional offer will be subject to pre-employment checks and satisfactory references.
Stage 5: Pre-employment checks and confirmed offer of employment
We’ll carry out pre-employment checks so we can confirm your offer of employment. These include:
- proof of ID / right to work in the UK
- two successful references, where one is from your current or most recent employer
- a standard disclosure check
- occupational health questionnaire and referrals, where appropriate
- registration and qualifications check, where relevant.
Once all checks are complete, we’ll agree a start date and formally confirm your offer of employment by providing you with a contract outlining your terms and conditions.
How we recruit inspectors
Our inspector recruitment process also follows the same model with the addition of a two-step selection stage.
Selection assessment 1
If you’re shortlisted, we’ll invite you to complete our online selection assessment. This is a written exercise designed to test your potential to be an inspector.
Selection assessment 2
If you successfully complete the online assessment, you’ll be invited to attend an interview and complete an exercise.
If you’re successful at this stage, we’ll let you know and confirm next steps. We’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies.
For more information about our talent pool please see the FAQs here.
Payroll and Workforce Information Assistant
Job title: Payroll and Workforce Information Assistant
Salary: £30,495 – £32,052
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
We have a permanent vacancy for a payroll and workforce information assistant to join our busy payroll team.
In this role you will support the provision of workforce information and payroll services at the Care Inspectorate and Scottish Social Services Council (SSSC).
You will maintain staff records, coordinate monthly payroll and pension activity and assist with the design and development of Payroll systems and procedures. You will be the first point of contact for a range of payroll queries.
You will already have significant experience using Microsoft Excel and will have a good head for numbers to run regular reports, analyse data and present in a logical format.
This role would suit somebody with an interest in payroll, accounting, data analysis or ICT.
About you
You will be educated to SCQF Level 6 or have the equivalent skills and experience for this role.
Working in a busy team you will be able to prioritise and manage your workload under guidance and also independently. You will have experience in a customer facing role and have excellent customer service. You will have knowledge and experience with basic payroll functions typical employment related payments and deductions (e.g. salaries, pensions taxes and statutory payments such as maternity pay) and basic knowledge of accounting procedures. You will be confident in the applications associated with the Microsoft office suite which include Microsoft office 365, Excel and Outlook. You will demonstrate the ability to produce work of a consistently high standard, with a strong focus on accuracy and attention to detail.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Victoria Barter at This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete the online application form and equal opportunities form by 08:00 on Monday 16 December 2024. CVs will not be accepted.
It is anticipated that interviews will be held on/no sooner than week of 13 January 2025 at our Dundee office.
Senior Improvement Adviser - AHP
Location: Any Care Inspectorate office
Salary: £48,453-£53,502
Hours: 35 hours per week
Contract: Permanent
About the role
We are looking for a colleague with a strong background in a variety of health and social work roles and a passion in quality improvement to join the new Health and Social Care Improvement Team (HSCIT) on a permanent basis.
Reporting to the AHP Consultant but working closely with the Care Inspectorate’s Chief Nurse, under the umbrella of Improvement Support and with close collaboration with Scrutiny and Assurance the post holder will provide specialist skills and knowledge in AHP with a focus on falls, frailty, rehabilitation and reablement.
You will work internally to strengthen the capability and confidence of inspectors across inspection, complaints, and registration teams, in specific topic areas, supporting their learning and development and keeping the evidence base of practice current and develop resources to support the health and wellbeing of people experiencing care for use both internally and externally.
You will build and develop strategic partnerships across the health and social care landscape to support the delivery of health and wellbeing improvement advice and quality improvement support.
About you
Educated to degree level in a relevant field, registered with the aligned professional body together with the NES Scottish Improvement Leader (ScIL) programme (or willingness to work towards), or an equivalent improvement qualification, you will have significant immediate influence in working across the health or social care sector. You will also work strategically across several organisations.
You will have significant specialist subject matter expertise and be able to combine it with an understanding of quality improvement theory/change management and its practical application in health and social care settings.
Current work delivery methods will be timely reviewed against the Covid-19 national position and public health guidance. Whenever face to face work activities recommence, the role may require extensive travel and involve some overnight stays and unsocial hours.
To apply
You’ll find more information in the:
For an informal chat please contact Heather Edwards, AHP Consultant on This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that you are a suitable candidate for this post, please download and complete an application form, (and equal opportunities form where you are an external applicant), and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8am on Monday 31 May 2021.
Interviews for this role are anticipated to take place on either 15 or 16 June through MS Teams.
Recruitment assistant
Job title: Recruitment Assistant (internally known as HR Assistant within recruitment team)
Salary: £30,495 - £32,052
Hours: 35 hours per week
Location: Compass House, Dundee
Contract: Temporary for 6 months (with the possibility of further extension subject to funding)
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
We desire to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
We looking to recruit an experienced recruitment assistant to support the provision of recruitment services at the Care Inspectorate and for the Scottish Social Services Council (SSSC).
Our preference is for the successful candidate to make an immediate start (subject to pre-employment checks).
The role involves supporting and leading recruitment campaigns, including advertising roles, and carrying out pre-employment checks on a high volume of candidates. The key purpose of this role is to support recruiting managers to recruit the right people in a timely and effective manner.
Having gone through several changes in both structure and technology, our recruitment team is striving to deliver a customer-focused, efficient, and forward-thinking service and needs talented and enthusiastic individuals to help us continue this progress. Having gone through several changes in both structure and technology, our recruitment team is striving to deliver a customer-focused, efficient, and forward-thinking service and needs talented and enthusiastic individuals to help us continue this progress.
We are unique in that we also provide a recruitment service for the SSSC as well as the Care Inspectorate – and as such, you get an insight into the workings and culture of two different organisations at the same time.
About you
You should be educated to SCQF level 6 or have the relevant skills and experience for this role.
The successful candidate will be expected to travel to our Dundee HQ office and on occasion to other offices in Scotland as required.
There are several key strengths and qualities that we will be particularly looking for, including:
- Excellent verbal and written communication skills are essential for interacting with candidates, recruiting managers, and team members
- The ability to manage multiple tasks, schedules, and priorities efficiently is crucial
- Efficiently managing time to meet deadlines and handling multiple recruitment tasks simultaneously is essential.
We are also keen to attract candidates with:
- Problem-Solving Abilities: The ability to think critically and solve problems quickly is valuable, especially when dealing with unexpected challenges.
- Confidentiality: Maintaining the confidentiality of candidate information and sensitive company data is paramount.
- Time Management: Efficiently managing time to meet deadlines and handle multiple recruitment tasks simultaneously is essential.
- Adaptability: Being flexible and adaptable to changing recruitment needs and priorities is important in a dynamic work environment.
- Customer Service Orientation: A focus on providing a positive experience for candidates and internal stakeholders is beneficial.
In addition, you may contribute to projects and/or improvement work giving you the opportunity to be innovative and support the work of the wider HR team.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete the online application form by 08:00 on Monday 24 February 2025.
It is anticipated that interviews will be held on Thursday 6 or Friday 7 March our Dundee office.
Senior change manager
Role: Senior Change Manager
Contract: Temporary or Secondment for up to 12 months
Salary: £56,076 - £61,917
Hours: 35 hours per week
Location: Hybrid working policy – Flexible location (in any Care Inspectorate office)
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only. However, we have a generous benefits package which you will find on our website.
About the role
We are looking for an experienced Senior Change Manager to join our Digital Delivery and Change team and play a key role in delivering a major Digital Transformation Project. This delivery focused role needs someone who is proactive, can get up to speed quickly, lead fast-paced change, and embed new systems, tools, and ways of working across the organisation
As a Senior Change Manager, you will lead change strategy implementation, business readiness, and stakeholder engagement, ensuring seamless adoption and long-term value realisation. You'll collaborate with senior leadership, internal teams, and external suppliers to align change initiatives with business objectives. Your expertise in change management will be critical in driving a structured, person-centric approach to transformation.
You will work closely with colleagues to support significant cultural change, consolidate excellence in the Care Inspectorate’s activities and continue to invest in our competent, confident workforce in a way that puts collaboration at the core of our work.
About you
You will be an individual who can articulate and communicate positively, both verbally and in written form. Furthermore, you will have the ability to engage, influence and lead the development of a wide range of key stakeholder relationships, both internally and externally.
You should be educated to degree level or equivalent (SCQF Level 9) and have certification in Change Management methodologies (e.g., Prosci, APMG Change Management, ACMP).
If you are a strategic, results-driven change leader who thrives in dynamic environments and enjoys balancing high-level oversight with practical delivery, we’d love to hear from you!
To apply
You will find more information in the job profile and person specification.
For an informal chat about the role, please contact Jodie Hogg, Operational Transformation Lead at This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange a time.
If you believe that you are a suitable candidate for this post, please complete the online application form by no later than 08:00 on Monday 5 May 2025. If we receive a sufficient number of applications, we may close a week prior.
It is anticipated that interviews will take place on Monday 19 May 2025, or Monday 12 May if the advert closes earlier. The interviews will be held at our Dundee office.
HR Adviser
Job title: Human Resources Adviser
Salary: £38,553 to £42,597
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week. The Care Inspectorate employs approximately 600 employees.
About the role
This is an exciting opportunity to work with a dynamic HR team on a hybrid basis. Reporting to the Senior HR Business Partner, you will support managers and staff across the organisation to provide expert advice and guidance on a wide range of HR related matters.
The HR Adviser will play a crucial role in fostering a positive work environment, advising on employee relations matters including absence management, performance management and disciplinary and grievance cases. You will also play an active role in the development and review of our people management policies continually seeking feedback from our managers, unions and stakeholders across the organisation.
About you
You will be an experienced HR generalist with a strong track record of managing complex employee relations matters. You will bring extensive knowledge of employment legislation and its practical application, coupled with hands-on experience in developing and implementing people management policies and designing and delivering HR related training for managers and staff.
You will be educated to SCQF Level 9 or have equivalent experience and be a member of the Chartered Institute of Personnel and Development (CIPD). It is essential that you are comfortable working with managers at all levels across the organisation to provide a high-quality advisory service. You will have the ability to foster good working relations within the wider HR team, your business partnering areas and with our trade unions through your positive interpersonal, communication and influencing skills.
The application process
If you believe that you are a suitable candidate for this post, please download and complete an applicant form and equal opportunities form and submit both by email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Louise Maxwell at This email address is being protected from spambots. You need JavaScript enabled to view it. - please include a contact telephone number that would be best to reach you on in your email.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 13 May 2024.
It is anticipated that interviews will be held on Monday 27 May 20024 at our Dundee Headquarters office.
Subcategories
Inspector - Early Learning and Childcare (ELC)
The early learning and childcare expansion…
Role: Inspector - Early Learning and Childcare (ELC)
Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow
Salary: £31,083 - £39,069 plus excellent benefits
Hours: 140 hours to be worked over a 4-week period
Contract: Permanent or 2-year secondment (would be considered)
Join us and make a difference – for you, for everyone
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.
About us
As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.
We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.
We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.
We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.
About you
Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.
You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.
About the role
Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.
Why join us?
We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.
We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.
We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.
New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.
ELC expansion
The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.
Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.
Principles and aims
The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.
The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.
Use and provision
A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.
Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.
Criteria to apply
- We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
- You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
- You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.
Before you apply
- Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
- For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
- For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.
To apply
- If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
- Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
- We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.