Communications Manager
Job title: Communications Manager
Salary: £49,227 to £54,441
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Permanent
About us
We are the independent scrutiny and improvement support body for social care and social work services in Scotland. We provide assurance for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is for world-class social care and social work in Scotland, where everyone in every community experiences high-quality care, support and learning, tailored to their rights, needs and wishes.
We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
About the role
This exciting opportunity has become available due to the retirement of the existing post holder. Your role will be to support the Care Inspectorate on the direction, delivery and implementation of the communications strategy of the Care Inspectorate - alongside the Media Manager, Strategic Communications Adviser and other members of the communications and policy team - and to implement innovative communication methods which ensure all stakeholders are kept well informed and support new media development.
About you
You will be educated to degree level or equivalent and have proven communications experience at all levels across an organisation and experience of line management of staff. You should possess a comprehensive understanding of various communication strategies and techniques. For success in this role, you should possess exceptional interpersonal skills and have the ability to collaborate effectively with internal teams and external partners.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Lisa Rooke (Head of Corporate Policy & Communication) at This email address is being protected from spambots. You need JavaScript enabled to view it..
Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8:00 on Monday 29 April 2024. Assessment and interviews are expected to be after 8 May 2024.
HR Adviser
Job title: Human Resources Adviser
Salary: £38,553 to £42,597
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week. The Care Inspectorate employs approximately 600 employees.
About the role
This is an exciting opportunity to work with a dynamic HR team on a hybrid basis. Reporting to the Senior HR Business Partner, you will support managers and staff across the organisation to provide expert advice and guidance on a wide range of HR related matters.
The HR Adviser will play a crucial role in fostering a positive work environment, advising on employee relations matters including absence management, performance management and disciplinary and grievance cases. You will also play an active role in the development and review of our people management policies continually seeking feedback from our managers, unions and stakeholders across the organisation.
About you
You will be an experienced HR generalist with a strong track record of managing complex employee relations matters. You will bring extensive knowledge of employment legislation and its practical application, coupled with hands-on experience in developing and implementing people management policies and designing and delivering HR related training for managers and staff.
You will be educated to SCQF Level 9 or have equivalent experience and be a member of the Chartered Institute of Personnel and Development (CIPD). It is essential that you are comfortable working with managers at all levels across the organisation to provide a high-quality advisory service. You will have the ability to foster good working relations within the wider HR team, your business partnering areas and with our trade unions through your positive interpersonal, communication and influencing skills.
The application process
If you believe that you are a suitable candidate for this post, please download and complete an applicant form and equal opportunities form and submit both by email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Louise Maxwell at This email address is being protected from spambots. You need JavaScript enabled to view it. - please include a contact telephone number that would be best to reach you on in your email.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 13 May 2024.
It is anticipated that interviews will be held on Monday 27 May 20024 at our Dundee Headquarters office.
Organisational and Workforce Development (OWD) Adviser
Salary: £33,639-£37,167
Location: Flexible
Hours: 35 hours per week
Contract: Temporary post (12 months) to cover internal secondment
About the role
The Organisational and Workforce Development (OWD) Team are focused on supporting colleagues in their role to make a difference in the quality of care for Scotland. The team’s purpose is to work collaboratively to develop our organisation and its workforce to be the best and to do that with energy, drive and determination.
The OWD Team provides a wide range of support for developing our staff and the wider organisational culture.
This is a temporary opportunity to join our OWD team. The role holder will report to the Organisation and Workforce Development (OWD) Manager, supporting the delivery of OWD improvement projects and learning and development activities, as well as developing and consulting on people management policies.
About you
The ideal candidate will be CIPD qualified, with significant experience of supporting the delivery of projects and strategies covering a broad range of people-related issues, encompassing OD, HR and learning and development. In addition you will be able to demonstrate an understanding of key external developments and trends in OD/HR/L&D and the opportunities these offer to the organisation.
The role holder will be a strong communicator with excellent interpersonal and IT skills, together with the ability to manage conflicting priorities and work to tight deadlines. Previous experience in a similar post would be ideal.
To apply
You’ll find more information in the:
For an informal chat about the role please contact Kirstine Rankin, OWD Manager on This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that you are a suitable candidate for this post, please download and complete an application form, (and equal opportunities form where you are an external applicant) and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 8am on Monday 31 May 2021.
The interviews will take place in the week commencing 7 June 2021.
Team Manager – Adults
Location: East of Scotland
Salary: £48,453 - £53,502 (140 hours over 4 weeks)
Contract: Permanent or secondment
About the role
We are looking for a full-time team manager to manage a team of inspectors in our adult’s specialism in the Edinburgh area.
Our team managers support their team of inspectors to manage the inspection workload, consider risk factors and maximise performance. They also manage enforcement activity and support service development and improvement. Team managers work closely with our registration and complaints teams to ensure effective regulation of care services.
Team managers have a relationship manager role with a number of local authorities and national providers. They are expected to take part in and keep up to date with national initiatives and development to support the work of the team. Team managers also provide professional development to the team of inspectors that they manage.
About us
As a national regulator and scrutiny body, we inspect care across communities, report on the quality of care people experience, and ensure it is as good as it can be. We are a scrutiny body that supports improvement.
We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.
We champion high-quality care whenever we encounter it across the thousands of inspections we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.
About you
You will be educated to degree level or equivalent and hold an appropriate professional qualification and be committed to your own continuous professional development.
You should have significant experience of operational scrutiny activity and professional regulatory practice within health, social care, or other relevant sectors. You will have experience of implementing improvements and managing change.
You will need to be able to provide leadership and direction to a diverse team of professional staff. You will need to demonstrate a significant knowledge of working with inspection and regulation of care as well as a commitment to the principles of the Public Services Reform (Scotland) Act 2010 and the principles of better regulation.
Why join us?
This is an exciting time to join the Care Inspectorate, with an opportunity to be at the heart of change as we consider the recommendations of the Independent Care Review.
We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness. We’re proud to be a progressive, supportive employer, and equality, diversity and inclusion are important to us.
All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below.
Flexibility and agility are important to us. That’s why we have a number of policies in place that support flexible working and time off when you need it, such as flexi-time, flexible hours, home working, carers leave and special leave. The inspector role is flexible with 140 hours over a four week period.
Our annual leave allowances are generous, starting at 32 days (in less than 1 years’ service by 1 April) and climbing to 42 days after 5 years of service.
All our employees are eligible to join the Local Government Pension Scheme, which is a defined benefit career average scheme. Employee contributions range between 5.5% and 10% depending on earnings and are matched by employer contributions of 17%.
To apply
You’ll find more information in the:
Those who have applied in the last 6 months need not apply however this does not preclude current team managers from using the internal transfer process
For an informal chat about the job role, please contact the HR team at This email address is being protected from spambots. You need JavaScript enabled to view it. and a member of the team will arrange for you to receive a call back from one of our Service Managers.
If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 8am on Monday 29 November 2021.
It is anticipated that interviews and selection will take place no earlier than 16 December 2021 .
Executive Personal Assistant
Job title: Executive Personal Assistant (PA)
Salary: £30,495 to £31,740
Hours: 35 hours per week
Location: Dundee
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
We desire to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
We have a permanent vacancy for an Executive Personal Assistant working within the Executive and Committee Support Team. This is a critical role that requires exceptional planning and organisational skills, providing PA support to the Executive Director of Corporate and Customer Services, and to the Chair of the Care Inspectorate Board. It requires a high level of confidentiality and sensitivity due to access to senior leaders’ correspondence and their work.
Working in a busy team, and alongside the Executive PA to the Chief Executive, you will be responsible for checking and prioritising the email correspondence and meeting invitations on behalf of the Chair and Executive Director. Your other key responsibilities will be:
- to develop and maintain a system for dealing with enquiries on behalf of the Chair and Executive Director, including composing responses to routine correspondence
- to manage and co-ordinate the Chair’s and Executive Director’s diaries, making appointments and arranging meetings, events, booking venues, organising catering and hospitality for visitors as necessary
- to make travel and accommodation arrangements for the Executive Director of Corporate and Customer Services and the Chair
- to prepare agendas and collate, check and distribute paperwork for meetings as required
- to maintain and ensure that all types of filing systems, registers and records are up to date, including review and updating of the Board’s Register of Interests
- to attend meetings as required at our head office and at various locations across Scotland, in order to take notes/minutes and prepare action records
- to support the Executive and Committee Support Manager in administrative tasks related to Board and Committee meetings
- to establish good working relationships in regular communication with other officers of the Care Inspectorate, external partners and Scottish Government
- to provide PA support cover in the absence of the Executive PA to the Chief Executive.
To succeed in this role, you will have experience of providing PA support to senior management in a fast-paced changing environment. You will be highly organised and able to plan and manage your time and workstreams efficiently and effectively. You understand that priorities and deadlines can change quickly and you respond flexibly.
You will have a proactive approach and be confident in using your own initiative. Your attention to detail is meticulous and you will have a clear commitment to maintaining high standards and working to the Care Inspectorate values.
You are an enthusiastic team player and are able to build and maintain good working relationships. You will have excellent IT skills with experience of Microsoft applications. You will also have proven experience of diary management, arranging meetings and other events, along with good writing and minute-taking skills.
Next steps
If you believe that your expertise, skills and motivation make you suitable for this post, please complete our online application by no later than by 08:00 on Monday 28 October 2024.
Interviews will be held at our Head Office in Dundee on Monday 11 November 2024.
You will find more information in the job profile and person specification.
If you require any further information, or for an informal chat, please contact Fiona McKeand – Executive and Committee Support Manager via email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Policy Assistant
Location: Any Care Inspectorate office
Salary: £25,320 - £26,877
Contract: Temporary for one year
The successful applicant will provide an efficient and effective support service to the Policy Team, reporting to the Senior Policy Adviser.
You will be required to provide a confidential tailored support service. Duties will be varied and include overseeing email traffic to the Policy Team’s shared mailboxes, supporting the Policy Analysts to maintain the Hub website, updating routine papers and undertaking small research projects with support from the Policy Analysts.
The role will also include regular policy and parliamentary scanning activities, alerting staff to relevant developments.
You will have excellent interpersonal, organisational and research skills, be highly skilled in all Microsoft Office packages and be able to work on your own initiative and enjoy a challenge.
You’ll find more information in the:
For an informal chat prior to applying, please contact Claire Neary, Senior Policy Adviser on 07818588721.
If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 6 December 2021.
Communications Coordinator
Job title: Communications Coordinator
Salary: £38,553 to £42,597 (Pro Rata)
Hours: 28 hours per week (Flexible, pattern of work can be discussed)
Location: Flexible - Any Care Inspectorate office
Contract: Temporary for 6mths (possible further 6mth extension)
About us
We are the independent scrutiny and improvement support body for social care and social work services in Scotland. We provide assurance for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is for world-class social care and social work in Scotland, where everyone in every community experiences high-quality care, support and learning, tailored to their rights, needs and wishes.
We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
About the role
We are offering an excellent temporary opportunity for an energetic and creative communications coordinator to join our communications team at the Care Inspectorate. You will be a key member of our team, providing a wide range of skills, experience, knowledge, and advice to support the communications activity for a diverse range of projects.
About you
You will be Educated to degree level or equivalent, you will have a successful record of accomplishment in communications with extensive experience of delivering a wide range of creative solutions across the broad spectrum of communication channels.
You will be highly motivated and enthusiastic with excellent interpersonal skills along with the ability to react to changing priorities and conflicting demands while building effective working relationships.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Lisa Rooke (Head of Corporate Policy & Communication) at This email address is being protected from spambots. You need JavaScript enabled to view it..
Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 29 April 2024.
Assessment and interviews are expected to be in person at our Dundee ofice after 8 May 2024.
Communications Co-ordinator (Safe staffing programme)
Job title: Communications Co-ordinator (Safe staffing programme)
Salary: £38,553 to £42,597
Hours: 35 hours per week
Location: Flexible - Any Care Inspectorate office
Contract: Temporary until 31 March 2025
About us
We are the independent scrutiny and improvement support body for social care and social work services in Scotland. We provide assurance for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is for world-class social care and social work in Scotland, where everyone in every community experiences high-quality care, support and learning, tailored to their rights, needs and wishes.
We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
About the role
We are offering an excellent temporary opportunity for an energetic and creative communications coordinator to join our communications team at the Care Inspectorate. You will be a key member of our team, providing a wide range of skills, experience, knowledge, and advice to support communications activity around the safe staffing programme, and for other projects as required.
In April 2024 the new Health and Care (Staffing) (Scotland) Act 2019 came into force. The Safe Staffing Programme team are working in collaboration with stakeholders to support care services in Scotland to have the right people, in the right place, with the right skills at the right time working to ensure people experience the best health and care outcomes. The Communications Coordinator will work with the team to promote its work and engage with the sector on this important area of legislation.
About you
You will be educated to degree level or equivalent, you will have a successful record of accomplishment in communications with extensive experience of delivering a wide range of creative solutions across the broad spectrum of communication channels.
You will be highly motivated and enthusiastic with excellent interpersonal skills along with the ability to react to changing priorities and conflicting demands while building effective working relationships.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Vanessa O'Loughlin (Communications Manager) at
This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please download and complete an application form and an equal opportunities form and submit by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 17 June 2024
*Please note that if we receive a sufficient number of applications, the advert may close earlier on Monday 10 June 2024.
Assessment and Interviews are expected to be in person at our Dundee Headquarters office, Compass House, 11 Riverside Drive, Dundee, date to be confirmed.
Subcategories
Inspector - Early Learning and Childcare (ELC)
The early learning and childcare expansion…
Role: Inspector - Early Learning and Childcare (ELC)
Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow
Salary: £31,083 - £39,069 plus excellent benefits
Hours: 140 hours to be worked over a 4-week period
Contract: Permanent or 2-year secondment (would be considered)
Join us and make a difference – for you, for everyone
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.
About us
As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.
We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.
We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.
We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.
About you
Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.
You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.
About the role
Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.
Why join us?
We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.
We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.
We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.
New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.
ELC expansion
The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.
Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.
Principles and aims
The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.
The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.
Use and provision
A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.
Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.
Criteria to apply
- We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
- You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
- You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.
Before you apply
- Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
- For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
- For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.
To apply
- If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
- Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
- We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.