Person specification

Published: 07 February 2025

Job title: Recruitment Assistant (internally known as HR Assistant within recruitment team)

Attributes

Experience

Essential:

  • Working in a customer facing role (internal or external customers) as the first point of contact (telephone, email or face to face)
  • Prioritising and managing workload under broad guidance

Desirable:

  • Working in an administrative/office-based environment
  • Working in a local authority or public body setting
  • Working with large quantities of electronic records, particularly numerical data
  • Coordinating and designing processes
  • Working with payroll
  • Working with ResourceLink or a similar HR/payroll system
  • Working in Corporate Services (HR, Finance or IT) in a public sector setting
  • Use of SharePoint and Office 365 in a workplace setting – particularly to assist with day to day processes.

Education, qualifications and training

Essential:

Desirable:

  • A qualification at SCQF level 7 or above (e.g. SQA Higher grade) in a numerical, business, office administration, or IT related subject (e.g. accountancy, HR, payroll).
  • ECDL or a similar qualification demonstrating that the candidate can use IT and Microsoft Office effectively, particularly Office 365.

Skills and knowledge

Essential:

  • Excellent customer service skills.
  • Ability to transfer knowledge or skills to others through a variety of different methods (eg demonstrations, producing guidance materials)
  • IT literate – particularly with Excel
  • Excellent numeracy skills for use with payroll and basic statistical analysis (e.g. compare month to month variances, calculate averages)
  • Able to present information logically and concisely using.

Desirable:

  • Knowledge of Microsoft Office 365
  • Able to use IT effectively to analyse, compare and present data (e.g., make use of Excel functions, produce charts)
  • Knowledge of the LGPS
  • Knowledge of HR policies and procedures
  • Basic knowledge of typical employment related payments and deductions (e.g. salaries, pensions taxes, statutory payments such as maternity pay)
  • Basic knowledge of accounting procedures.

Key performance outcomes

Effective communication

Essential:

  • Demonstrate clear and concise verbal and written communication skills
  • Ability to select appropriate communication style and methods depending on the needs and abilities of the audience
  • Listens actively and questions to check understanding.

Team working

Essential:

  • Ability to contribute to and support the work and decisions of the team
  • Ability to work co-operatively and supportively with others
  • Values and makes use of skills, knowledge and experience of others.

Improvement focus

Essential:

  • Contributes to the development of new ideas, policies & procedures where appropriate
  • Aware of trends and changes in processes and procedures and keeps own knowledge and skills up to date
  • Seeks opportunities for learning and personal development.

Personal accountability and responsibility

Essential:

  • Maintains a high standard of work, ensuring attention to detail, actively seeking out continuous improvement
  • Demonstrates initiative within own area of expertise
  • Takes responsibility for own actions and decisions.

Working in partnership

Essential:

  • Openly shares information as and when appropriate, maintaining confidentiality as appropriate
  • Respects others recognises and values differences & diversity
  • Keeps others information of progress of work plan, targets, etc.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 1083

Person specification

Published: 21 February 2025

Job title: Improvement Adviser


Attributes

Experience

Essential:

  • Experience of developing, delivering and evaluating Quality Improvement work.
  • Experience of developing and delivering learning to a variety of staff groups and care providers.
  • Significant experience of successfully leading innovation across health and social care.

Desirable:

  • Research experience.
  • Experience of working in or supporting Quality Improvement in Social Care.

Education, qualifications and training

Essential:

  • Qualifications or skills and experience at SCQF level 9 (e.g. degree, graduate diploma).
  • NES Scottish Improvement Leader (ScIL) or equivalent qualification in QI science / methodology or willingness to work toward this as a priority.
  • Commitment to own CPD.

Skills and knowledge

Essential:

  • Excellent interpersonal skills with an emphasis on support, negotiation, influence and diplomacy.
  • Ability to network and work together with key health and social care professionals in areas including Scottish Government, health boards, integration joint boards, health and social care partnerships and service providers in the statutory, independent and voluntary sector.
  • Understanding of the importance of the involvement of people experiencing care in the co-design and co-production of quality improvement initiatives.
  • Knowledge and experience in quality improvement in health and/ or social care.
  • Knowledgeable and skilled at using appropriate improvement approaches.
  • Good understanding of the social and political environment in which care services are provided to achieve change.
  • Self-motivation, confidence and ability to meet tight deadlines.
  • IT literate with the ability to analyse and interpret complex information.

Desirable:

  • Evidence of involvement and impact in work at a Scotland wide level including membership of national working groups.
  • Knowledge and experience of social care quality improvement.


Key performance outcomes

Quality improvement focus

Essential:

  • Have a proven track record in leading and/or supporting quality improvement projects/programmes and evaluating their impact.
  • Demonstrate an understanding of national quality improvement work across Scotland.

Desirable:

  • Research active.
  • Policy development.

Planning and organising

Essential:

  • Evidence of ability to prioritise effectively and achieve deadlines.
  • Ability to amend approaches in reaction to changing priorities, circumstances and conflicting demands.
  • Demonstrates analytical and systematic approach to problem solving.
  • Demonstrates initiative, drive and determination to complete tasks and achieve objectives.
  • Work is self-generated, planned and prioritised, identifying key issues, anticipating problems and initiating appropriate action to resolve them.
  • Able to work autonomously and independently.

Impact and influence

Essential:

  • Demonstrates ability to influence at all levels.
  • Ability to achieve results through relationships, negotiation, persuasion, and influence.
  • Ability to give credible and realistic advice, based on relevant, up to date and verifiable information.
  • Ability to lead change and bring people with you.

Effective communication

Essential:

  • Excellent oral, public speaking / presentation, and written communication skills.
  • Ability to support service providers to define, measure and achieve outcomes.
  • Ability to write clear reports and guidance documents.
  • Excellent interpersonal skills with the emphasis on support, negotiation, influence, and diplomacy.
  • Experience in devising and delivering development sessions.

Desirable:

  • Experience of speaking/presenting to small and large groups of people at all levels.

Working in partnership

Essential:

  • Work nationally and locally with a range of stakeholders.
  • Experience in working with others to devise and deliver development sessions.
  • Ability to lead or participate in multi-disciplinary and multi-agency working groups.
  • Ability to work co-operatively to achieve success.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 1189

Person specification

Published: 28 February 2025

Job title: Information Governance Analyst

Attributes

Experience

Essential

• Demonstrate a successful track record in a similar role
• Experience of analysing information, drafting and responding to enquiries relating to Freedom of Information Scotland Act (FOISA), Information Rights (DPA 2018) and other information requests.

Desirable

• Experience of working with both internal and external stakeholders.
• Supporting key transformational project work providing advice and guidance on Data protection and Records & Information Management
• Data Protection Impact Assessments
• Experience of line managing staff.

Education, qualifications and training

Essential

• Educated to degree level (SCQF Level 9) in a related subject such as Law, or at least two years positive demonstrable experience in a similar role
• Data Protection training
• Freedom of Information training.

Desirable

• GDPR/DPA 2018 Practitioners Certificate
• Freedom of Information(Scotland) Act 2002 Practitioners Certificate.


Skills and knowledge

Essential

• Excellent communication and organisational skills with an ability to remain calm under pressure
• Excellent IT skills and practical experience in using Excel and database management
• Ability to work to tight deadlines
• Knowledge and understanding of the Freedom of Information (Scotland) Act 2002 and the Data Protection Act 2018 and best practice
• Ability to work on own initiative.

Desirable

• O365 & SharePoint
• Experience of using information governance specific software e.g One Trust


Key Performance Outcomes

Effective Communication

Essential

• Articulate and positive communicator on a 1-1 basis and in larger groups
• Ability to express ideas clearly and concisely and to adapt communication to suit different audiences.

Impact and influence

Essential

• Demonstrates ability to influence at all levels
• Ability to give realistic advice, based on relevant, up to date and verifiable information
• Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.

Improvement focus

Essential

• Identifies gaps in process and performance and makes appropriate suggestions for improvements
• Aware of trends and changes and maintains professional knowledge and skills
• Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements.

Objective decision-making

Essential

• Demonstrates analytical and systematic approach to problem solving
• Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up to date and verifiable information
• Ability to analyse complex information.

Planning and organising

Essential

• Involves others where appropriate and optimises resources to achieve desired results
• Regularly reviews joint goals and targets and reprioritises where necessary
• Recognises the need to be flexible in order to meet changing priorities.

Team working

Essential

• Contributes to and supports the work and decisions of the team
• Contributes to the shared vision and purpose and shares this effectively
• Works collaboratively with a wide range of teams across the Care Inspectorate.

Please note – these are key performance outcomes to be used to recruit into the role.
Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 989

Person specification

Published: 06 March 2025

Job title: Organisational and Workforce Development (OWD) Assistant


Attributes

Experience

Essential: 

  • Ability to plan and schedule events and activities.
  • Ability to work to deadlines.
  • Ability to prioritise workloads.
  • Experience of working as part of a team

Desirable:

  • Experience of working in an OD/ HR/ L&D function.
  • Events planning and co-ordination experience

Education, qualifications and training

Essential: 

  • Qualifications or skills and experience at SCQF Level 4/Level 5 (i.e. Standard Grades or National Qualifications).
  • Commitment to own CPD.

Desirable:

  • Qualifications or skills and experience at SCQF Level 9 (i.e. Degree in relevant subject).
  • CIPD qualified or working towards.

Skills and knowledge

Essential: 

  • Excellent organisational and planning skills
  • Ability to manage conflicting priorities and work to tight deadlines/prioritise workloads
  • Strong IT skills, with good working knowledge of all Microsoft Office packages
  • Strong communicator, both verbally and in written form.

Desirable:

  • Experience of using Cornerstone learning management system or other learning management systems
  • Working knowledge and understanding of OD/HR practices and key policies and procedures.

Key performance outcome

Effective communication

Essential: 

  • Demonstrate clear and concise verbal and written communication skills.
  • Ability to select appropriate communication style and methods depending on the needs and abilities of the audience.
  • Listens actively and questions to check understanding.

Team working

Essential: 

  • Ability to contribute to and support the work and decisions of the team.
  • Ability to work co-operatively and supportively with others.
  • Values and makes use of skills, knowledge and experience of others.

Improvement focus

Essential: 

  • Contributes to the development of new ideas, policies and procedures where appropriate.
  • Aware of trends and changes in processes and procedures and keeps own knowledge and skills up to date.
  • Seeks opportunities for learning and personal development.

Personal accountability and responsibility

Essential: 

  • Maintains a high standard of work, ensuring attention to detail, actively seeking out continuous improvement.
  • Demonstrates initiative within own area of expertise.
  • Takes responsibility for own actions and decisions.

Working in partnership

Essential: 

  • Openly shares information as and when appropriate, maintaining confidentiality as appropriate.
  • Respects others, recognises and values differences and diversity.
  • Keeps others information of progress of work plan, targets, etc.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 1104

Person specification

Published: 11 April 2025

Job title: Senior change manager


Attributes

Experience

Essential:

  • Proven experience leading business change activities within complex digital transformation programmes.
  • Demonstrated ability to influence and engage stakeholders at all levels, including senior leadership and board-level executives.
  • Extensive knowledge and practical application of change management principles, methodologies, and tools.
  • Track record of successfully delivering change initiatives on time, within budget, and aligned with strategic objectives.
  • Strong ability to develop and execute communication and engagement strategies to build change readiness, drive adoption and manage resistance.
  • Expertise in shaping and developing business change frameworks, templates, and best practices.
  • Experience managing change activities involving third-party partners and external service providers.

Education, qualifications and training

Essential:

  • Certification in Change Management methodologies (e.g., Prosci, APMG Change Management, ACMP).
  • Educated to degree level or equivalent (SCQF Level 9).

Desirable:

  • Qualification in relevant project/programme management methodologies (e.g., PRINCE2, Agile, MSP).

Skills/knowledge

Essential:

  • Deep understanding of change management models, frameworks, and best practices.
  • Ability to align change initiatives with wider organisational strategy and business objectives to ensure change delivers value.
  • Excellent written and verbal communication skills, with the ability to engage and influence at all levels.
  • Strong analytical and problemsolving skills, with the ability to adapt to changing priorities and challenges.
  • Experience of shaping and delivering effective stakeholders strategies, with the ability to build strong relationships with internal teams and third-party suppliers to drive transformation efforts.
  • Understanding of how digital tools and technologies impact business change and transformation.
  • Ability to work proactively, at pace, and independently, taking ownership of tasks and driving change effectively using project management skills.

Desirable:

  • Knowledge of the social care sector.

Competencies/key performance outcomes

Effective communication:

  • Proficiency in creating compelling, clear, and impactful content tailored to diverse audiences and communication channels.
  • Ability to explain complex issues to diverse stakeholders in a clear and engaging way, both verbally and in writing.
  • Strong collaboration and stakeholder engagement skills.
  • Ability to work collaboratively with different teams and build effective relationships with stakeholders at all levels of the organisation.

Impact and influence:

  • Skilled in persuading and engaging stakeholders to gain buy-in and drive change.
  • Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.

Objective decision making:

  • Strong analytical and problem-solving skills, with the ability to identify and address stakeholder concerns and adjust communication strategies accordingly.
  • Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up-to-date and verifiable information.
  • Ability to analyse complex information.

Planning and organising:

  • Ability to work under broad direction (often self-initiating work) to establish milestones and successfully meet objectives.
  • Involves others where appropriate and optimises resources to achieve desired results.
  • Regularly reviews joint goals and targets and reprioritises where necessary.
  • Proactive in identifying risks and developing mitigation strategies to ensure smooth project delivery.

Team working:

  • Contributes to and supports the work and decisions of the project team.
  • Contributes to the shared vision and purpose and shares this effectively.
  • Commitment to innovation in change practices and continuous improvement based on feedback and performance data.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 949

Person specification

Published: 25 April 2025

Job title: Chief Inspector Support Assistant


Attributes

Experience

Essential:

  • Experience of providing business support at executive and/or senior level including diary management
  • Experience of interpreting the business conducted at meetings and producing accurate minutes to reflect discussion and decision
  • Experience of preparing communication for circulation to various audiences

Desirable:

  • Ability to develop and produce correspondence and emails on behalf of a senior manager.

Education, qualifications and training

Essential:

  • Educated SCQF Level 5, such as Standard Grade level or equivalent.

Desirable:

  • Hold a relevant qualification in administration, and/or secretarial studies e.g. HNC/D or equivalent.

Skills and knowledge

Essential:

  • Excellent communication and negotiation skills.
  • Excellent organisational, planning and decision making skills.
  • Ability to manage conflicting priorities and work to tight deadlines/plan and prioritise workloads.
  • Experience of developing processes and procedures.
  • Good working knowledge of IT packages including Microsoft Applications and database input.
  • Ability to translate plans into action.


Key performance outcomes

Effective communication

Essential:

  • Ability to express ideas clearly and concisely and to adapt communication to suit different audiences
  • Ability to form constructive working relationships with people at all levels in the organisation
  • Regularly communicates with and ensures they are accessible to colleagues and key contacts
  • Ability to communicate decisions to colleagues and key contacts.

Objective decision making

Essential:

  • Demonstrates an analytical and systematic approach to problem solving
  • Considers Care Inspectorate values in relation to the impact of their decisions
  • Considers the wider context in which the Care Inspectorate operates

Desirable:

  • Ability to express and present complex information.

Planning and organising

Essential:

  • Ability to react to changing priorities and manage conflicting demands
  • Uses a systematic approach to make efficient use of time and manage workload
  • Recognises the need to be flexible in order to meet changing priorities.

Flexibility

Essential:

  • Demonstrates a flexible, positive approach to work
  • Listens to feedback and ideas from people and will take appropriate and considered action
  • Adapts well to change, adjusting priorities as required
  • Ability to apply skills flexibly as required.

Personal accountability and responsibility

Essential:

  • Takes responsibility for decisions and actions taken
  • Maintains a high standard of work and actively seeks out continuous improvement
  • Demonstrates initiative within own area of expertise
  • Takes responsibility for identifying and addressing areas of personal and professional development.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 470

Person specificaton

Published: 28 November 2024

Job title: Payroll and Workforce Information Assistant


Attributes

Experience

Essential:

  • Working in a customer facing role (internal or external customers) as the first point of contact (telephone, email or face to face).
  • Prioritising and managing workload under broad guidance.
  • Working with large datasets, particularly numerical data.

Desirable:

  • Working in an administrative/office-based environment.
  • Working in a local authority or public body setting.
  • Coordinating and designing processes.
  • Working with payroll
  • Working with Resourcelink or a similar HR/payroll system.
  • Working in Corporate Services (HR, Finance or IT) in a public sector setting.
  • Use of SharePoint and Microsoft 365 in a workplace setting
  • Working with Microsoft Power BI and Power Automate

Education, qualifications anad training

Essential:

  • Significant skills and experience to SCQF Level 6

Desirable:

  • A qualification at SCQF level 6 or above (e.g. SQA Higher grade) in a numerical, business, office administration, or IT related subject (e.g. accountancy, HR, payroll).
  • European Computer Driving Licence (ECDL) or a similar qualification, demonstrating your ability in using Microsoft Office suite effectively, particularly Office 365.
  • Desire to work towards, Chartered Institute of Payroll Professionals membership (CIPP).

Skills and knowledge

Essential:

  • Excellent customer service skills.
  • Ability to transfer knowledge or skills to others through a variety of different methods (eg demonstrations, producing guidance materials).
  • IT literate – particularly with Microsoft office 365 suite.
  • Excellent numeracy skills and basic statistical analysis
  • Able to present information logically and concisely.
  • Knowledge of Microsoft Power BI and Power Automate. 
  • Basic knowledge of typical employment related payments and deductions (e.g. salaries, pensions taxes, statutory payments such as maternity pay).
  • Basic knowledge of accounting procedures.

Desirable:

  • Knowledge of Microsoft 365.
  • Able to use IT effectively to analyse, compare and present data (e.g., make use of Excel and Power BI).
  • Knowledge of the Local Government Pension Scheme (LGPS)
  • Knowledge of HR policies and procedures.

Key performance outcomes

Effective communication:

  • Demonstrate clear and concise verbal and written communication skills.
  • Ability to select appropriate communication style and methods depending on the needs and abilities of the audience.
  • Listens actively and questions to check understanding.

Team working:

  • Ability to contribute to and support the work and decisions of the team.
  • Ability to work co-operatively and supportively with others.
  • Values and makes use of skills, knowledge and experience of others.

Improvement focus:

  • Contributes to the development of new ideas, policies & procedures where appropriate.
  • Aware of trends and changes in processes and procedures and keeps own knowledge and skills up to date.
  • Seeks opportunities for learning and personal development.

Personal accountability and responsibility:

  • Maintains a high standard of work, ensuring attention to detail, actively seeking out continuous improvement.
  • Demonstrates initiative within own area of expertise.
  • Takes responsibility for own actions and decisions.

Working in partnership:

  • Openly shares information as and when appropriate, maintaining confidentiality as appropriate.
  • Respects others recognises and values differences and diversity.
  • Keeps others information of progress of work plan, targets, etc.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 2182

Personal Assistant

Published: 28 November 2023

Role: Personal Assistant

Location: Flexible – Any Care Inspectorate office

Salary: £27,696 - £30,357

Hours: 35 hours per week

Contract: Temporary (to 31 March 2025)


About us

The Care Inspectorate is the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

The Care Inspectorate offers a range of great benefits in addition to hybrid working and you can find out about them here on our website.

About the role

The Strategy and Improvement Directorate is focused on helping to improve outcomes for people who use care services in Scotland. We are looking to recruit a Personal Assistant, reporting to the Executive Support Officer, to provide high quality, confidential PA support to the Executive Director. The Executive Director leads teams in delivering complex projects. This role will form a key part of the Executive Director’s leadership team and will provide ad-hoc administrative support to that team.

This role will include checking and prioritising the Executive Director’s email correspondence and meeting invitations; developing and administering a system for dealing with enquiries and composing responses to routine correspondence and co-ordination of the Executive Director’s diary by arranging meetings, events, booking venues, and organising hospitality for visitors as necessary. The role will also cover the preparation of agendas and paperwork for meetings, minute-taking and monitoring of action records.

About you

You will have experience of providing PA support to senior management in a fast-paced change environment. You are highly organised and able to plan and manage your time and workstreams efficiently and effectively. You understand that priorities and deadlines can change quickly and you respond flexibly and effectively. You will have a proactive approach and be confident in using your own initiative. Your attention to detail is meticulous and you have a clear commitment to maintaining high standards. You are a great team worker and able to build and maintain good working relationships. You will have excellent word processing and IT skills with experience of Microsoft applications. You will also have experience of diary management and minute taking.

Next steps

You’ll find more information in the job profile and person specification.

If you would like more information or an informal chat about the role please contact Claire Brown (This email address is being protected from spambots. You need JavaScript enabled to view it.). Please include a contact telephone number and times that would be best to reach you in your email.

If you believe that you are a suitable candidate for this post, please complete our online application form by 08:00 on Monday 10 June 2024.

It is anticipated that interviews will be held at our Stirling office on 27 June 2024.

Downloads: 7419

Subcategories

The early learning and childcare expansion… 

Role: Inspector - Early Learning and Childcare (ELC)

Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow

Salary: £31,083 - £39,069 plus excellent benefits

Hours: 140 hours to be worked over a 4-week period

Contract: Permanent or 2-year secondment (would be considered)

Join us and make a difference – for you, for everyone

It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.

About us

As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.

We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.

We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.

We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.

About you

Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.

You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.

About the role

Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.

Why join us?

We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.

We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.

We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.

New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.

ELC expansion

The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.

Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.

Principles and aims

The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.

The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.

Use and provision

A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.

Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.

Criteria to apply

  • We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
  • You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
  • You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.

Before you apply

  • Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
  • For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
  • For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.

To apply

  • If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
  • Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
  • We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.