Job title: Corporate Support Officer
Salary: £32,253 - £35,676
Hours: 35 hours per week
Contract: Permanent
Location: Dundee Head Office - this post supports corporate meetings and business services at our head office in Dundee.
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
Due to retirement an opportunity has arisen within the corporate support team which will have a key role in coordinating and providing an effective high quality business support service to the corporate and core support functions of the Care Inspectorate. Reporting to the Executive and Committee Support Manager, the role is responsible for the management of the corporate support team, with a focus on organising, planning and assigning work appropriately. This includes managing the reception service for our headquarters in Dundee. The role requires careful assessment of work priorities, enquiries and requests to ensure the delivery of a cohesive business support service, with an emphasis on excellent customer service. The development and review of support procedures and information systems is a vital element of the role, as well as the ability to organise and attend meetings to take accurate notes/minutes and action records. The role also has contract management responsibility, liaising closely with the procurement team as and when required.
About you
Ideally you will hold a relevant qualification in administration management or business studies and have experience of providing administrative support at senior level, staff supervision systems and people management. In addition, it would be advantageous to have experience in supporting internal senior management meetings. You will be highly organised, have excellent planning, communication and IT skills and be able to manage conflicting priorities and work to tight deadlines.
Having a positive approach to teamwork and customer service, you will focus on the improvement of services.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role, please contact Fiona McKeand at This email address is being protected from spambots. You need JavaScript enabled to view it..
If you believe that your skills, experience and motivation make you a suitable candidate for this post, please download and complete an application form and also our equal opportunities form to help us monitor and evaluate the diversity of applicants applying for our roles by 08:00 on Monday 11 August 2025.
It is anticipated that interviews will be held on 26 August 2025 at our Dundee office, Compass House, 11 Riverside Drive, Dundee, DD1 4NY.