Our workforce is highly skilled and experienced in all aspects of social care.  Over 600 staff work across Scotland, inspecting thousands of services. 

Our inspectors work in specialist national teams that allow best practice to be shared across the country.  We also want to make sure that the people inspecting care services have frontline experience in the same sector.

We believe that people in Scotland should experience a better quality of life as a result of accessible, excellent services that are designed and delivered to reflect their individual needs and promote their rights.

Our values are:  

1. Person-centered: we put people, empathy, compassion, and kindness at the heart of everything we do

2. Respect: we value everyone's dignity and are respectful in everything we do

3. Equity: we embrace diversity and nurture an inclusive environment where everyone is supported to achieve equal outcomes

4. Integrity: we act impartially, fairly, and consistently, upholding transparency and accountability in all our actions

5. Impact: we focus on making a positive impact for everyone experiencing care in Scotland whilst ensuring our work delivers the best value to the public

Our offices are based throughout the country. Find an office near you.

It is important to remember that all Care Inspectorate staff carry identification and you should ask to see this.  If you are not sure of the person who has called or visited you, you should call us on 0345 600 9527 to confirm their identity.