Share your thoughts on equality outcomes

Help us improve equality outcomes in care services

Introduction

We are currently consulting on our equality outcomes for 2025-2029 under the Public Sector Equality Duty (PSED). Your feedback is important because it helps us:

Make Better Decisions: We want to ensure that the voices of people from all backgrounds, especially those with protected characteristics, are heard and considered.
Legal Compliance: We are committed to meeting the requirements of the Equality Act 2010 by working to eliminate discrimination, advance equality, and foster good relationships between diverse groups.
Better Outcomes: By listening to a wide range of voices, we can design policies and services that are more effective and fairer for everyone.
Be Transparent and Accountable: We want to show how we consider equality considerations in our decision making.
Build Trust: By engaging with communities, we hope to build trust and confidence.

Your feedback plays a vital role in shaping our equality outcomes and improving social care and social work services in Scotland. By hearing from people who receive care, as well as their families and carers, we can better understand the needs of diverse groups. This helps to drive improvements, supporting social care and social work services to meet everyone’s needs, including people from underrepresented groups.

We invite you to share your views and help shape a more inclusive and equitable future.

Our ongoing commitment to Equality, Diversity, and Inclusion

The Care Inspectorate’s Corporate Plan 2022-2025 places a strong focus on equality. The plan is committed to delivering high-quality care for everyone, improving outcomes for all, and ensuring that every individual’s rights are respected and realised. It prioritises promoting equality, diversity, and inclusion in every aspect of its work.

By actively engaging with diverse communities and gathering public feedback, the Care Inspectorate seeks to identify and address any potential areas for improvement to ensure care is both fair and accessible to everyone. It further empowers care providers to enhance their accountability and responsiveness to the diverse communities they serve. This commitment will:

Ensure fair treatment and equal opportunities for everyone.
Shape policies that directly impact care services.
Help us better understand the needs and experiences of different communities.

Our people

We have a dedicated team leading the consultation on equality outcomes. The team are committed to actively engaging with diverse communities, collecting meaningful feedback, and identifying areas where we can improve. By focusing on equality outcomes, we aim to reduce inequalities, promote fairness, and enhance the quality of care. This dedicated effort reflects our commitment to creating an environment where everyone’s needs and rights are respected and met.

How to participate

You can share your views by completing our online survey.

Step-by-step guide:

If you have a link to the form, click on it.
Once the form is open, read the questions clearly.
For multiple-choice questions, click on the option you want to select.
For text questions, click in the text box and type your response
If there are any checkbox options, click the boxes next to the answers you want to choose.
Submitting the Form: After you have filled out all the required questions, look for the “Submit” button located at the bottom of the form.
Click “Submit” to send your responses.
You will receive a confirmation message after submission.

Conversation Cafes

Thursday 10 October 11:00-12:30. This conversation café is for professionals (for example providers or people working in health and social care)

Thursday 24 October 13:30-15:00. This conversation café is for people who experience care/loved ones/unpaid carers.

Conversation Cafes will be held online via Microsoft Teams. You can book your place here.

Resources and information

Contact information

Phone number: 0345 600 9527

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.