Job title: Information Analyst

Attributes

Experience

Essential

  • Providing a professional service with a significant level of autonomy.
  • Using a range of analytical methods to gain insight from complex data.
  • Apply coding skills to access and manipulate large volumes of data from a variety of sources as well as identifying data inconsistencies and ensuring data quality.
  • Experience in some of the following:
    - statistical analysis and reporting
    - intelligence analysis
    - data management.
  • Experience in working with internal and external partners at all levels.
  • Experience in presenting complex information and analysis to a range of different audiences.

Desirable

  • Developing data standards and definitions.
  • Official statistics production.

Education, qualifications and training

Essential

  • Educated to Degree level (SCQF Level 9) with a significant numeric component.
  • Evidence of commitment to continuing professional development.

Desirable

Intelligence Analysis qualification.

Skills and knowledge

Essential

  • Advanced data, statistical and analytical skills.
  • Competent and experienced user of MS packages.
  • Experienced user of statistical, query and data management software for ETL and reporting purposes (e.g. SAS, SQL, DAX, R, Python).
  • Previous use of business Intelligence tools (e.g. PowerBI, Tableaux).
  • Excellent data management and manipulation skills.
  • Understanding of data quality issues and validation techniques.

Desirable

  • Research experience.
  • Knowledge of relevant national data sources including open data.
  • Public Sector / social care experience.
  • Code of Practice for Official Statistics.
  • Qualitative data analysis.

Key performance outcomes

Effective communication

Essential

  • Articulate and positive communicator on a 1-1 basis and in larger groups.
  • Ability to express complex ideas clearly and concisely and to adapt communication to suit different audiences.

Impact and influence

Essential

  • Demonstrates ability to influence at all levels.
  • Ability to give realistic advice, based on relevant, up to date and verifiable information.
  • Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.

Improvement focus

Essential

  • Identifies gaps in information and makes appropriate suggestions for improvements.
  • Aware of trends and changes and maintains professional knowledge and skills.
  • Listens to feedback and ideas and takes considered and appropriate action.
  • Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements.
  • Ability and willingness to learn new skills quickly.

Objective decision making

Essential

  • Demonstrates analytical and systematic approach to problem solving.
  • Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up to date and verifiable information.
  • Ability to analyse complex information.

Planning and organisation

Essential

  • Involves others where appropriate and optimises resources to achieve desired results.
  • Regularly reviews joint goals and targets and reprioritises where necessary.
  • Recognises the need to be flexible in order to meet changing priorities.
  • Ability to manage workloads under pressure to tight deadlines.

Team working

Essential

  • Contributes to and supports the work and decisions of the team.
  • Contributes to the shared vision and purpose and shares this effectively.
  • Works collaboratively with a wide range of teams across the Care Inspectorate and external colleagues.
  • Willingness to share expertise and knowledge with colleagues.

Please note – these are key performance outcomes to be used to recruit into the role.
Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.