Statement on Lomond View Care Home, Cupar
A spokesperson for the Care Inspectorate said: “An inspection has identified serious and significant concerns about the quality of care experienced by residents at Lomond View Care Home in Cupar.
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New process for collecting feedback from care service providers
From week commencing 21 October 2024, we are changing the process of how we collect feedback from care service providers following inspections.
Previously, feedback from providers was gathered through Microsoft Forms. We are now introducing a more streamlined process that links feedback to individual inspections.
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Setting the Table: Nutritional standards and practical guidance for early learning and childcare providers in Scotland
Updated Setting the Table was published on 8 October 2024. It aims to ensure that children from birth to 5 years in childcare settings across Scotland are given meals, snacks and drinks that meet their nutritional requirements and are conducive to good health.
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Statement on Merse House, Kirkcudbright
A spokesperson for the Care Inspectorate said: “An inspection has identified serious and significant concerns about the quality of care experienced by residents at Merse House in Kirkcudbright.
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Whistleblowing disclosures report 2023-2024
The Care Inspectorate has published its annual report on whistleblowing complaints.
In 2023/24, we received no internal whistleblowing complaints about the Care Inspectorate from staff or ex-staff.
In 2023/24, we received 5,646 complaints about regulated services, of which 24% (1,337) were raised by employees of care services. Of this group, 1,037 were identified as current employees (18%) and 300 were identified as ex-employees (5%). Overall, this is a reduction of 13% on the rate of complaints raised by care service staff from the previous year.
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