Job profile

Job title: Senior Improvement Adviser - Registered Nurse (focus on mental health and learning disabilities)

Reporting to: Quality Improvement Manager (Health and Social Care Improvement Team)

Principal working contacts

Internal

Quality improvement manager
Health and social care improvement team
Chief inspectors
Head of quality improvement and participation
Quality Iimprovement support team
Participation and equalities team
Senior leadership team
Scrutiny and assurance service managers, team managers and inspectors
Policy team, intelligence team and communications team

External

Scottish Government policy leads
Service providers and care service staff
Other regulatory, scrutiny and improvement bodies
NHS boards staff and agencies, local authorities, partnerships, and integrated joint boards
National specialist groups
Members of the public and other stakeholders
Professional Bodies and Royal Colleges

Job purpose

Working alongside the quality improvement manager, health and social care improvement team, wider improvement section colleagues and with close collaboration with scrutiny and assurance, the post holder will promote standards and good practice in nursing-based care and support:

Lead and deliver key elements of the Care Inspectorate’s health and wellbeing improvement activities.
Lead and develop aspects of the Care Inspectorate’s health improvement support functions based on current and emerging models of delivery that will facilitate improvements in practice in care services and improve the outcomes for people experiencing care
Ensure effective coordination between sources of health and wellbeing advice and inspection, complaints, and registration teams, building capacity internally and externally
Build and develop strategic partnerships across the health and social care landscape to support the delivery of health and wellbeing improvement advice and improvement support.

Key responsibilities

To build capacity for health and wellbeing quality improvement in the care sector and in the Care Inspectorate, across all scrutiny and quality improvement activities
To ensure professional advice is provided and sourced to support the Care Inspectorate in the delivery of its scrutiny and improvement activities
To lead the development of specific health and wellbeing focused quality illustrations/indicators, tools and improvement support materials to support the current inspection frameworks for use by inspectors and in care services
To develop and maintain the relationships with national bodies/improvement bodies to co-create developments in health and social care improvement, developing guidance, sharing good practice, and expert advice and support
To lead in ensuring the development of effective practice materials for use by inspectors and care services
To advise on quality improvement design and delivery to ensure the scrutiny and improvement plan is met, and to determine impact, ensuring that health and wellbeing priorities are addressed
To provide expert advice and guidance to internal and external stakeholders on health and wellbeing improvement in social care
To promote the Care Inspectorate’s improvement work and to maintain the organisation’s reputation for supporting the development of high-quality, safe, compassionate care
To establish and maintain robust working relationships with stakeholders across the health and social care sectors
To maintain and further develop skills in quality improvement and safety including coaching, mentorship and facilitation of staff and managers both internally and externally
To challenge outdated and unsafe practice directly with service providers, sharing evidence from research and expert advice to shift practice and achieve the necessary improvement in care quality
To support the delivery of the Care Inspectorate’s corporate plan
Monitor, evaluate, and report on all key areas and tasks advising on progress and challenges regularly
To carry out any other reasonable tasks necessary to support the Care Inspectorate’s business.

Relationship management

Work with the Care Inspectorate’s quality improvement manager, head of improvement support and chief inspectors to develop and facilitate a comprehensive approach to relationship management between the Care Inspectorate and various parts of the health and social care sector
Ensure effective communication of the Care Inspectorate’s quality improvement support role in social care to practitioners and managers in the health sector
Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.

Other duties

This job may require extensive travel and involve overnight stays. This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.

The post holder will be expected to work autonomously in the main but also within a group, with agreed priorities and objectives. Objectives for this post will be agreed jointly with the relevant line manager and head of improvement support and will be reviewed on a regular basis.