Attributes

Essential

Desirable

Experience

• Significant Human Resources (HR) generalist experience, with proven experience of managing complex employee relations matters.
• Extensive working knowledge of employment legislation and its practical application.
• Previous experience of restructuring and change management.
• Demonstrable experience of developing and updating people management policies and procedures.
• Previous experience of designing and delivering HR related training for staff at all levels.
• Previous experience producing high quality written work including policies, procedures and meeting invite and outcome letters.
• Previous experience working in the Care sector.

Education, qualifications and training

• Hold a degree or similar equivalent qualification to a minimum of Level 9 of the SCQF Framework along with proven experience held in an HR Adviser/Business Partner roles.
• Member of the CIPD
• Relevant management qualification
• Coaching qualification/experience
• Mediation qualification/ experience

Skills and knowledge

• Ability to build effective working relationships with stakeholders at all levels across the organisation.
• Demonstratable interpersonal, communication and influencing skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills with an ability to implement solutions
• Ability to work effectively both independently and as part of a team.
• Detail-orientated with strong organisational and time management skills. An ability to evidence working under pressure and meeting deadlines.
• Proficiency in MS Office and HRIS systems.
• Experience of working collaboratively with trade union representatives.

Key performance outcomes

Essential

Desirable

Effective communication

• Demonstrate clear and concise verbal and written communication skills.
• Ability to select appropriate communication style and methods depending on the needs and abilities of the audience.
• Empathy and sensitivity in dealing with employee issues

Partnership working

• Respect others, recognise and value difference and diversity and be aware of the impact of your views on others.
• Ability to quickly build rapport and collaborative working relationships with internal and external stakeholders.

Team working

• Ability to contribute to and support the work and decisions of the team.
• Ability to work co-operatively and supportively with others. 

Objective decision making

• Demonstrate analytical and systematic approach to problem solving.
• Ability to make appropriate and realistic judgements based on professional expertise, relevant, up-to-date and verifiable information.
• Ability to act consistently with the Care Inspectorate values to achieve the desired outcomes.
• Ability to analyse complex information.

Planning and organising

• Ability to plan and deliver own workload effectively in the short, medium and long term.
• Able to prioritise effectively and achieve deadlines in a changing environment.
• Demonstrate initiative, drive and determination to complete tasks and achieve objectives.
• Ability to show initiative and work without close supervision.
• Proactive and solution-orientated

Understands and uses appropriate methods and tools to meet targets.