Job title: Business Support Assistants
Location: Flexible (Any Care Inspectorate office)
Salary: £24,561 to £27,171
Hours: 35 hours per week
Contact: Permanent and Temporary
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards the expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
Starting salary
New entrants will start on the grade minimum for the role. However, we have a generous total rewards package, which you can find more about on our website.
About the role
We are excited to recruit motivated individuals to provide comprehensive business support in various Business Support Teams across our organisation. We have several temporary and permanent roles and have offices all over Scotland. Some of our posts will require a more office based approach depending on the function and duties associated within a team, in particular at our Dundee Headquarters.
You will support different parts of our organisation performing a range of administrative duties as well as advice and guidance to colleagues across the organisation. As well as being part of a small team you will be part of the wider organisational business support department which supports a range of administrative functions. You will also need to undertake wider general administrative duties and tasks as part of the office you will be based in as appropriate. Duties will be varied and may include reception cover, filing, word processing, data input, and general administrative duties. You will be proficient in adapting to various bespoke databases.
About you
We are looking for organised individuals who have good attention to detail, are customer-focused and enjoy working in a busy environment and within supportive teams. You will have a positive attitude and be keen to develop your skills and take on new challenges.
Successful candidates will demonstrate experience and a successful record of accomplishment within a similar role and be educated to SCQF level 5.
The successful individuals will have:
- A good working knowledge of Microsoft packages to include O365, Outlook; MS Forms; Word, Excel, and PowerPoint.
- A flexible, positive approach to work.
- Ability to react to changing priorities and to prioritise conflicting demands.
- Ability to forward plan and prevent any operational difficulties.
- Excellent organisational skills.
- Ability to work on your own initiative and prioritisation of workload.
In addition, it would be preferable to have experience of working with a range of external and internal contacts at various levels of an organisation and social care sector experience.
To apply
You’ll find more information in the job profile and person specification.
If you require any further information or for an informal chat, please contact Alison Allan at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. in the first instance.
You can visit our website to see the benefits of working with us including information on our offices across Scotland.
If you believe that your ability and motivation, make you suitable for this post, please complete our online application by no later than 08:00 on Monday 26 August 2024.
It is expected that interviews for this post will take place no earlier than 16 September 2024