Zero tolerance policy


We introduced a zero tolerance policy earlier in the year.

The vast majority of interactions we have with services are positive, even when discussing complex and difficult issues, but for the tiny minority of cases where our staff are subject to harassment, we will take a zero tolerance approach, which is covered in this policy.


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Guidance on creating a tobacco free culture

The Care Inspectorate and ASH Scotland are working in collaboration with a provider, as well as Young Inspectors, to develop tobacco free guidance for providers of residential care for children and young people. 


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New spotlight on The Hub: Bowel and bladder

We have added a new section to The Hub, focusing on improvement resources related to bowel and bladder health as it is acknowledged that this is key to maintaining/improving the likelihood of people remaining continent.


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Blueprint Consultation events - Aberdeen and Edinburgh

As part of the consultation on the expansion of early learning and childcare in Scotland the Scottish Government wants to hear the views of parents and carers and is running a series of Ministerial engagement events with parents in December. More information and sign up info can be found here


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Care Inspectorate Annual Report and Accounts 2015/16

We have published our Annual Report & Accounts for 2015-16. This was the fifth year of operation for the Care Inspectorate and this report highlights our performance on providing public protection and supporting improvement in care, across the almost 14,000 registered services that we regulate and inspect across Scotland.


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