Care surveys for people who use care at home and housing support services


We want people to be able to meaningfully engage with our inspections in a way that suits them best.  In 2023, we ran a successful pilot to introduce online surveys for people who use services, carers, relatives, staff and other professionals who help to support people in care homes.    

We are now ready to roll out the second phase of surveys to all care at home/housing support services and will be asking people to complete these from mid-May 2024 onwards. We have developed a care survey for people who use care at home/housing support services, relatives, carers, staff and visiting professionals who help to support people in services. These surveys replace the old care standards questionnaires (CSQs) and link to our quality frameworks.


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A joint inspection of adult support and protection in Highland


A joint inspection of adult support and protection in Highland found clear strengths in ensuring adults at risk of harm are safe, protected and supported.

However, inspectors also identified areas which could further improve. 


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Become a young inspection volunteer

Become a young inspection volunteer


We’re looking for young volunteers

We’re looking for young people with a personal experience of care to volunteer with us. So, if you have used a care service, you could be just who we are looking for. You don’t have to have qualifications – personal experience is what counts. You must be aged between 18-27 to apply.


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Serious Incident Reviews 2022-2024


A Care Inspectorate report on serious incident reviews in justice social work has highlighted continuing improvement. 

Today’s report also recommends where further improvements should be made. 


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Joint statement from the Care Inspectorate and Education Scotland

Joint statement from the Care Inspectorate and Education Scotland


Joint update from the Care Inspectorate and Education Scotland on the shared inspection framework for early learning and childcare (ELC) services, including childminding and school-aged childcare in Scotland.

Following publication of the draft framework in November 2023 we issued an online consultation to gather important feedback on the draft.

Here is an infographic detailing the responses we received.


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