Personal Assistant to the Interim Executive Director of Transformation, ICT & Digital
Location: Dundee
Salary: £22,425 - £23,964
Contract: Temporary until 31 March 2022 – potential for extension
About the role
The Care Inspectorate is a scrutiny body that supports improvement in care. Our vision is that people across Scotland receive high quality care that meets their needs, rights and choices. We are a national organisation, employing in excess of 600 staff working across our network of offices and from home.
Reporting to the Executive Support Officer, you will be responsible for providing an efficient and effective confidential tailored support service to the interim Director of Transformation, ICT and Digital.
This role will include organising and preparing documents, preparation of meeting papers and taking minutes for specific directorate meetings together with composing routine correspondence, diary management and arranging travel and accommodation. In addition, you will be required to develop and administer a system for dealing with enquiries, recording, acknowledging receipt of and re-directing letters and monitoring progress of responses with limited direction.
You will be an excellent organiser and communicator with proactive and friendly inter-personal skills together with a multi-tasking ability and flexible approach, working well under pressure to meet tight deadlines.
You will have excellent word processing and IT skills with experience of Microsoft applications (Word, Excel, and PowerPoint) and experience of diary management and minute taking.
You can find out more about the role in the person specification, job profile and job advert.
Next steps
If you believe that your expertise and motivation make you suitable for this post, please complete an application and return by email to: This email address is being protected from spambots. You need JavaScript enabled to view it. by 8am on Wednesday 14 April 2021. Interviews will be held by Teams video call on Wednesday 21 April 2021.
If you require any further information, or for an informal chat, please contact Claire Corbett (This email address is being protected from spambots. You need JavaScript enabled to view it.) Please note that initially you will be required to work from home due to the current covid situation.
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Awards and charters
We are a Disability Confident employer committed to inclusion and diversity within our workplace.
The Disability Confident scheme helps employers recruit and retain great people, and to:
- challenge attitudes and increase understanding of disability
- draw from the widest possible pool of talent
- secure high-quality staff who are skilled, loyal and hard working
- improve employee morale and commitment by demonstrating fair treatment
It also helps identify those employers who are committed to inclusion and diversity in the workplace.
The scheme has 3 levels designed to support employers on their Disability Confident journey, these are:
- Disability Confident Committed (Level 1)
- Disability Confident Employer (Level 2)
- Disability Confident Leader (Level 3)
We actively encourage applications from people with a disability by offering an interview, where the candidate meets the minimum criteria for the job. The criteria can be found on the person specification for each vacancy we advertise.
We are members of Happy to Translate (HTT) - a national scheme which enables organisations to engage effectively with customers who speak little or no English.
Members are inclusive organisations that are committed to making their services available to all. Guidelines help members to embed an ethos of cultural awareness and sensitivity in every aspect of their communications so that customers are not marginalised as a result of language barriers.
HTT tools and processes equip staff with the skills and knowledge needed to communicate with those who speak little or no English.
Our LGBT Charter Group works with the LGBT Charter who support us as an inclusive employer.
We develop policies and procedures that engage with the LGBT community across Scotland. They tell us about the care services they experience.
Our purpose is to deliver the action plan from our Equality Outcomes and Mainstreaming Report. We are focused on promoting LGBT:
- Equality
- Diversity
- Inclusion
In 2018, we were awarded LGBT Youth Scotland’s Foundation Charter award.
The real Living Wage is an independently calculated rate based on the cost of living and is paid voluntarily by employers.
The rate is calculated annually by The Resolution Foundation on an analysis of the wage that employees need to earn in order to afford the basket of goods required for a decent standard of living. This basket of goods includes housing, childcare, transport and heating costs.
Living Wage Scotland was established in April 2014 with the aim of increasing the number of employers in Scotland who are recognised for paying their staff the real Living Wage. Hosted by The Poverty Alliance, Living Wage Scotland works in partnership with the Living Wage Foundation and is funded by the Scottish Government.
We recognise and are committed to the Living Wage. Being an accredited Living Wage employer demonstrates us as a responsible employer to our staff and networks.
We are committed to being a LGBTQ+ leader, creating an environment where all our employees can flourish and be free to be themselves.
Please find more information on Stonewall Diversity here.
We have been accredited by Investors in Young People (IiYP) – This is a National Award that recognises the important work that organisations do in assisting young people aged 5 to 25 gain employability skills and who assist them into the world of work.
The IiYP Award recognises and celebrates the important work that the Care Inspectorate has invested in to help young people prepare for future employment and assist them in making their career choice.
Investors in Young People is the only people management standard that focuses on an employer’s recruitment and retention of young people. We are committed to working closely with Skills Development Scotland to offer modern apprenticeship. This represents a true commitment as an employer to the training and development of young people.
The Plain English Campaign recognise organisations and individuals who have genuinely made an effort to present themselves using clear and concise English. Our organisation is committed to providing public information as clear as possible.
Our organisation is committed to providing an environment where people who are bereaved feel supported by the people around them.
Scotland’s first Bereavement Charter for Children and Adults was launched in April 2020. The Care Inspectorate are proud to have been involved alongside other organisations in the development of the Bereavement Charter.
It contains thirteen statements which describe what the best bereavement care and support should look like. It has been developed to support individuals and communities who struggle with the death of someone they know or someone in their community. The charters is designed to help us understand not only the importance of bereavement support, but what that support needs to look like and attempts to describe what good bereavement support can look like and what difference it can make. It is hoped that the Charter will help us as a nation become more effective at supporting people to grieve.
Please find more information about the Bereavement Charter here.
We are proud to announce that we are an Established Carers Positive organisation. We are committed to providing a working environment where carers are valued and supported. Carer Positive is funded by the Scottish Government award that is awarded to employers who can provide evidence that they meet criteria in five areas.
- Identification of carers
- Policy
- Workplace support
- Communication, awareness raising and training
- Peer support
Please find more information about Carer Positive here.
Committed to discussing alternative working patterns
Please find more information about happy to talk flexible working here.
We are committed to working with partner organisations to connect 16-24 years olds with opportunities within our workforce.
The Young Person’s Guarantee aims to connect every 16 to 24 year old in Scotland to an opportunity. This could be a job, apprenticeship, further or higher education, training or volunteering. It could also be an enterprise opportunity.
We recognise our vital role in creating opportunities for Young People as they prepare for and take their first steps into the world of work.
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Transactions Assistant
Role: Transactions Assistant
Location: Flexible – Any Care Inspectorate office (Expectation to work from the Dundee office for your 40% office collaboration per week and for office-based tasks)
Hours: 35 hours per week
Salary: £27,696 - £30,357
Contract: Temporary to 31 March 2025
About us
We are the independent scrutiny and improvement support body for social care and social work services in Scotland. We provide assurance for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is for world-class social care and social work in Scotland, where everyone in every community experience high-quality care, support and learning, tailored to their rights, needs and wishes.
We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards the expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
About the role
A temporary opportunity has arisen within the Care Inspectorate team that provides services to the Scottish Social Services Council.
As a member of the team, you will undertake a range of general administrative tasks to support the Transactions Manager. Duties will include processing invoices in the financial system, raising purchase orders, providing administrative support in collating banking, receipting income, receipting payments and services and responding to enquiries received.
About you
To succeed in this role, you will:
- Understand financial controls and financial environment
- Have excellent customer service skills and telephone manner
- Provide a range of administration and clerical support to a high standard including database administration
- Organise, process, record and file information and correspondence both electronically and manually
- Be accurate and show attention to detail
- Have a thorough knowledge of Microsoft Word and Excel
- Maintain high standards of confidentiality
- Work flexibly as part of a team to support the organisation
Experience of using Oracle financial system and knowledge of debt recovery is desirable.
Next steps
You’ll find more information in the job profile and person specification.
For an informal chat about the role, please contact the Transactions Manager, This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that your expertise and motivation, make you suitable for this post, please download and complete an application form and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 08.00 on Monday 15 July 2024. Please also complete the equal opportunities form and return this along with your application.
The interviews for this post will be no earlier than 23 July 2024.
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Our jobs
We are hiring for the below vacancies:
-
Service Manager (Early Learning and Childcare) (closes 08:00 on Monday 23 September 2024)
-
Accountant (closes 08:00 on Monday 30 September 2024)
-
Software Developer (closes 08:00 Monday 7 October 2024)
-
Applications Manager (closes 08:00 on Monday 21 October 2024)
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Senior Intelligence Analyst
Role: Senior Intelligence Analyst
Contract: Temporary or secondment up to 31 July 2025
Salary: £49,227 - £54,441
Hours: 35 hours per week
Location: Flexible (any Care Inspectorate Office)
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person for for approximately 40% of their working week.
Starting salary
New entrants will start on the grade minimum for the role. However, we have a generous total rewards package, which you can find more about on our website.
About the role
This post within our established intelligence team plays a key role in developing and delivering our intelligence–led ways of working. This is an excellent opportunity for an experienced and highly competent analyst to take on a national role, and an opportunity to use your talents to make a real difference to people using care services across Scotland.
The Senior Intelligence Analyst will be a technical specialist, who will lead and oversee the production of a variety of analytical products. They will manage aspects of the intelligence team’s day-to-day work and provide line-management support and development for a small team. They will be proactive in identifying opportunities to develop intelligence-led working both within the Care Inspectorate, and with the many external organisations with whom we collaborate.
About you
You will be educated to SCQF level 9 in a subject which includes a significant numerical component, you will ideally come from a background which includes statistical analysis, intelligence analysis, data science, operational research or business intelligence. You will be expected to work with colleagues at all levels in the Care Inspectorate therefore, in addition to your advanced technical and analytical capabilities, you must have excellent interpersonal skills, and be capable of conveying complex findings clearly both verbally and in writing.
Next steps
You will find more information in the job profile and person specification.
For an informal discussion about the post, please contact Ingrid Gilray, Intelligence and Analysis Manager by email (This email address is being protected from spambots. You need JavaScript enabled to view it.) in the first instance.
You can visit our website to see the benefits of working with us including information on our offices across Scotland.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 2 September.
We expect interviews to take place no earlier than 12 September 2024.
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