Total rewards package
We offer an excellent total rewards package - it’s a comprehensive and strategic approach to employee compensation and benefits, that aligns with the Care Inspectorates’ aims. It encompasses various elements that will contribute to your overall employee experience, including compensation, benefits, work-life balance, and development.
Competitive salary
We offer competitive salaries for each job role with incremental pay progression for most roles. Salaries are reviewed annually and reward skills, qualifications and contributions to the Care Inspectorate’s success. New entrants will normally start on the minimum of the pay range.
Continuous service
Continuous service is recognised either where there are no breaks in service or if there is a break, it does not exceed 7 calendar days.
Continuous service is currently recognised with the following employers for the purpose of calculating statutory entitlements e.g. notice periods and redundancy entitlements: Local Authorities, National Health Service and all employers listed on the Redundancy Payments (Continuity of Employment in Local Government, etc) (Modification) Order 1999 (as amended).
Continuous service with the following sectors in addition to the above, is currently recognised for the purposes of calculating entitlements to occupational sick pay, maternity leave and annual leave: further and higher education sector and the voluntary and private providers of the care sector.
Hours of work
We have a standard working week of 35 hours for all employees and managers and 40 hours for senior manager roles. Inspectors work 140 hours over each 4-week period.
Flexible working
We have several policies in place that support flexible working and time off when you need it, such as flexitime, flexible hours, carers leave and special leave. Most of our people work flexibly and value how this supports their work-life balance.
Our flexitime system gives you the flexibility to temporarily change your times of work each day to meet your personal requirements. You can use or accrue up to half a day as flexi on any day without requesting time off from your manager, further time off should be planned in discussion with your manager.
Hybrid working
You’ll be able to work from home and the office, as part of our hybrid working approach. Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We expect all staff to work in person for at least 40% of their working time. This is two days a week for those on a standard 35 or 40 hour contract.
Annual leave
You’ll receive a generous 37 days annual leave (after five years’ service) as well as six fixed public holidays. Also, our offices are closed over the Christmas period!
Family focussed
We have a family friendly policies in place including maternity, adoption and shared parental leave. We also aim to create a supportive working environment for carers in the workplace.
Wellbeing
Should you become ill or be unable to work due to an injury we will continue to pay sick pay for authorised periods of absence dependent on your level of service allowing you to focus on getting better.
We supply an employee assistance programme, supplying unlimited access to a range of specialist support and information on finances, relationships, health, legal and family care.
We also offer a wide range of wellbeing initiatives, including specialist webinars, counselling, and a listening service.
Employee development
We are committed to the development and learning of all our staff. Everyone takes part in regular supervision through our LEAD (learn, experience, achieve and development) performance and development process. We provide training and support so you’ll be the best you can be and provide opportunities to learn, develop and share your skills and experience with others.
- Secondments - Secondments help develop and nurture talent and help colleagues to reach their full potential. We offer three types of secondment opportunities: 1. Internal assignment, where existing Care Inspectorate employees undertake work for a fixed period that is not their usual job. 2. Incoming secondment, where a person comes from another organisation to fill a post. 3. Outgoing secondment, where a Care Inspectorate employee undertakes work for another organisation.
- Career Breaks - Your circumstances may change, for a variety of reasons, and you may need to take time out or take up another development opportunity. Our Career Break Policy allows eligible employees to take an unpaid break, of between six months and two years. Our career break scheme enables employees to take an extended period of unpaid leave and provides a guaranteed return to work later.
Travel expenses
We have access to a nationwide network of offices. Where your role includes travel, you will be able to claim up to 45 per mile (per the policy) and subsistence allowances where you must stay overnight. Overnight stays and public transport bookings (which are preferable) can be made and paid in advance by the organisation.
Saving schemes
My Lifestyle provides our cycle to work and childcare voucher schemes along with discounts to a huge range of retailers including supermarkets, restaurants, holiday operators, cinemas and much more.
All staff can claim a financial contribution of up to £70 towards the cost of glasses or contact lenses where needed for Display Screen Equipment (DSE) purposes.
There is also access to credit union membership (a community loans and savings organisation, an alternative to a high street bank usually with helpful terms).
Pension
We offer a defined benefit pension scheme (CARE) on a career average basis.
The scheme is administered on our behalf by the Tayside Pension Fund where you will find full details of the scheme and how benefits are calculated.
Flexible retirement
If you are age 55 (or over) and you have at least 2 years membership with the Tayside Pension Fund you can request flexible retirement. This is a choice where you can access all, or a proportion of your pension earned to date but at the same time as receiving your pension you can continue working for the Care Inspectorate. Flexible retirement is an attractive way it can help with work life balance and the transition into full retirement.
To qualify you must reduce your working hours and/or grade to the extent that your revised salary is no more than 80% of your current salary.
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Person specification
Attributes |
Essential |
Desirable |
Experience |
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Experience of collaborative/ partnership working.
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Education, qualifications and training |
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3 Higher Grades or equivalent. HNC or equivalent. |
Skills and knowledge |
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Understanding of project management
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Key performance outcomes |
Essential |
Desirable |
Leading others |
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Demonstrates experience of delivering change and improvement at an operational level. |
Management of resources |
|
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Effective communication |
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Good public speaking skills with ability to represent the Care Inspectorate at conferences, events.
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Impact and influence |
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Ability to take account of wider political and organisational sensitivities to deliver strategic objectives. |
Objective decision making |
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Planning Manager
Job title: Planning Manager
Salary: £38,553 - £42,597
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Temporary for up to 12 months
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
About the role
Due to a period of absence a temporary vacancy has arisen within our planning team. In this demanding and challenging role, reporting to the head of business change, you will manage and co-ordinate the delivery of national inspection planning across a wide range of social care services and services for children and adults to ensure that the Care Inspectorate makes the best use of its resources and performs effectively and efficiently as an independent scrutiny and improvement body. This will include the management, co-ordination of inspection activities and national and team plans for the current year and draft plans for subsequent years, ensuring inspection planning activities are consistent with the Care Inspectorate’s objectives and targets.
About you
The successful applicant will have an operational background in planning activities, and system and processes, together with workload planning and prioritisation.
You will be educated to standard grade level and hold a relevant HNC qualification. You will have excellent communication skills and be able to demonstrate a broad level of knowledge of working within inspection/regulation of care and associated IT systems alongside the ability to translate plans into action.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Deborah Holyroyd at This email address is being protected from spambots. You need JavaScript enabled to view it. - please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 22 April 2024.
It is anticipated that interviews will be held no sooner than Wednesday 24 April at our Stirling office.
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Job profile
Job title: Planning Manager
Responsible for: Planning Co-ordinator
Principal working contacts
- Executive Director of Scrutiny and Assurance
- Chief Inspectors
- Service Managers
- Team Managers
- Strategic Inspectors
- Inspectors
- Business Support staff
- Managers and employees of the Care Inspectorate
- External agencies/service providers/service users and carers
- Education Scotland
Job purpose
To manage and co-ordinate the delivery of national inspection planning across a wide range of social care services and services for children and adults to ensure that the Care Inspectorate makes the best use of its resources and performs effectively and efficiently as an independent scrutiny and improvement body.
Key responsibilities
Strategic management
- In conjunction with the Chief Inspector, develop and manage systems and processes to support effective national inspection planning in order to meet corporate aims and objectives.
- Build and maintain effective partnerships with Education Scotland, Healthcare Improvement Scotland and other scrutiny and improvement partners to support effective and efficient joint inspection planning.
- In conjunction with the Chief Inspector develop and deliver strategies, action plans and targets for inspection planning in support of corporate aims and objectives.
Operational management
- Manage and co-ordinate the effective and efficient delivery of scrutiny and improvement planning activity.
- Manage and maintain scrutiny plans for the current year and draft plans for subsequent years, ensuring inspection planning activities are consistent with the Care Inspectorate’s objectives and targets.
- Ensure that the provision of the inspection and capacity planning information is accurate, up-to-date and reliable for managers and staff throughout the organisation to support the planning and delivery of the Care Inspectorate’s scrutiny and improvement functions.
- Plan and execute the strategic objectives for inspection planning systematically in alignment with the Care Inspectorate’s business objectives.
- Promote continuous improvement in all aspects of inspection and capacity planning, including quality assurance and consistency of practice.
- Participate in the recruitment and selection of staff as required.
- Prepare and present reports to the Chief Inspector, Executive Director of Scrutiny and Assurance or Executive Team as required.
- Deputise for the Chief Inspector and undertake such other duties as may be required by the Executive Director of Scrutiny and Assurance.
People management
- Lead and manage a team, ensuring that they work effectively and efficiently to meet the aims, objectives and targets of Care Inspectorate.
- Provide advice, guidance and support to team members through regular one-to-one supervision, performance development reviews and personal development plans to ensure continuous improvement in their work and support their personal and professional development.
- Coordinate and monitor administrative support to the team
- Promote consistent, high quality practice amongst team members, manage their performance and monitor their standards and behaviour.
- Promote the health, safety and welfare of staff in accordance with Care Inspectorate policies, procedures and guidance.
- Promote diversity and equality of opportunity, ensuring that these principles are upheld across all areas of work.
Relationship management
- As a manager, model corporate behaviour and demonstrate a strong commitment to organisational values.
- Develop effective working relationships within the team and with managers and staff across the organisation ensuring effective collaborative and cross-directorate working.
- Develop and maintain effective working relationships with partner scrutiny and improvement bodies and other key stakeholders.
- Contribute to the continuous development of the Care Inspectorate and manage change effectively and creatively.
- Promote the work of the Care Inspectorate and raise aware of its work in a positive manner.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
- Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives and advocates.
Other duties
This job may require some travel and may involve some overnight stays and unsocial hours.
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
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Applications Manager
Job title: Applications Manager
Location: Flexible - Any Care Inspectorate office
Salary: £55,530 - £61,314
Hours: 35 hours per week
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
The Applications Manager is a hands-on role, leading a multi-disciplinary team to deliver the planning, software development, integrations, implementation, release and on-going support of our applications, with a support model that ensures the delivery of service standards to agreed service levels, and leading the development of digital standards through continual service improvement.
About you
You will be educated to SCQF level 9 (e.g. IT degree or graduate qualification in a Software Engineering or related field), with work experience of leading digital/software development in medium-to-large-scale public sector projects. Also, you will be familiar with cloud-based application and development platforms.
You will be able to evidence experience of:
- Strong technical expertise in application development, coupled with a comprehensive grasp of computer systems and databases.
- Possess analytical skills to identify and troubleshoot issues, utilizing problem-solving abilities to find solutions and determine root causes designing, building and delivering working solutions to meet customer needs.
- Leading software development and application support teams
- High attention to detail and accuracy with excellent written and verbal communication and interpersonal skills across all levels in an organisation
- Ability to multitask in a fast-paced environment to deliver effective outcomes/targets on time.
- A range of application development technologies.
- Formal Project Management methodologies (for example Agile, Prince2, etc.).
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Graeme Ferguson at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that your skills, experience and motivation make you a suitable candidate for this post, please download and complete an application form, and an equal opportunities form along with a cover letter and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 21 October
It is anticipated that interviews will be held during the week commencing 4 November 2024 at a suitable Care Inspectorate office location.
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