Person specification

Job title: Senior Intelligence Analyst

Attributes

Experience

Essential:

• Experience of providing a professional analytical service with a high level of autonomy.
• Significant experience of using a range of analytical methods to gain insight from large volumes of data and intelligence. Experience in presenting complex analysis clearly both in writing and orally, using an appropriate style that takes account of the needs of the intended audience.
• Experience leading projects and supervising the work of other professionals.
• Experience in most of the following:
  • intelligence analysis
  • statistical analysis and reporting
  • data science
  • data development and management
  • data visualisation, including geographical data
  • performance measurement and reporting

Desirable:

• Management or supervisory experience.
• Developing the skills and capabilities of other team members.
• Delivering an intelligence analysis service.
• Experience in contributing analysis to published reports and research papers.

Education, qualifications and training

Essential:

• Educated to SCQF Level 9 in a subject with a significant numerical component.
• Evidence of commitment to continuing professional development.

Desirable:

• Formal Intelligence Analysis qualification.
• Masters level qualification in a relevant discipline (e.g. data science; statistics; mathematics).

Skills and knowledge

Essential:

• Excellent analytical thinking and reasoning skills.
• The ability to identify key trends in data and add value to analysis.
• Advanced data, statistical and analytical skills, with excellent IT skills.
• Experienced user of statistical, data management, data visualisation and business intelligence software for ETL and reporting purposes (e.g. R, Python, SQL, SAS, Power pivot, PowerBI,).
• Excellent data management and manipulation skills.
• Understanding of data quality issues and validation techniques.

Desirable:

• An understanding of Care Inspectorate data and strategic issues in the Care Inspectorate.
• Knowledge of relevant national data sources including open data
• Public sector/care services experience
• Code of Practice for Official Statistics Code

Key performance outcomes

Effective communication: 

• Articulate and positive communicator on a 1-1 basis and in larger groups;
• Ability to express complex ideas clearly and concisely and to adapt communication to suit different audiences;
• Addresses difficult issues so people are kept well informed and do not need to resort to the grapevine.

Impact and influence:

• Adopts a collaborative approach in setting stretching but realistic deadlines and targets for themselves and their team.
• Uses evidence to influence others towards a course of action.
• Builds a network of contacts to increase circle of influence.
• Uses the aims of the corporate plan to evaluate options.
• Influences others by example and acts as a professional role model.
• Focuses on key benefits to get message across.

Improvement focus:

• Identifies gaps in performance and makes appropriate suggestions for improvements;
• Aware of trends and changes and maintains professional knowledge and skills;
• Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements.
• Encourages and promotes new ideas and expects others to do likewise.

Leading others:

• Delegates authority and responsibility to allow autonomous working and provides appropriate support.
• Recognises individual and collective achievement.
• Clearly demonstrates and communicates the values and goals of the Care Inspectorate.
• Ensures information and skills are shared effectively with their team.
• Coaches team members and seeks opportunities for team members to coach and mentor each other.

Objective decision making:

• Encourages and supports decisions of team members.
• Considers Care Inspectorate values in relation to impact of their decisions.
• Considers the wider context in which the Care Inspectorate operates.
• Makes effective decisions based on critical evaluation of all the relevant facts and evidence.
• Demonstrates analytical and systematic approach to problem solving;
• Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up to date and verifiable information;
• Ability to analyse complex information.

Planning and organising:

• Excellent organisational skills, a good planner and manager of own and other’s work, and ability to take initiative and be highly proactive in progressing work;
• Involves others where appropriate and optimises resources to achieve desired results;
• Regularly reviews joint goals and targets and reprioritises where necessary
• Delegates effectively to others and optimises resources to achieve desired results.
• Allocates people and resources effectively by taking account of individual strengths and development needs.
• Plans for the short, medium and long term in conjunction with colleagues.
• Recognises the need to be flexible in order to meet changing priorities.

Team working:

• Provides leadership to the team, supervising, supporting and motivating team members.
• Understands different team roles and adapts to a range of roles within the team.
• Understands different team roles and adapts to a range of roles within the team.
• Contributes to the shared vision and purpose and shares this effectively;
• Works collaboratively with a wide range of teams across the Care Inspectorate.

Please note – these are key performance outcomes to be used to recruit into the role.  Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Job profile

Job title: Senior Intelligence Analyst

Location: Compass House, Dundee

Responsible to: Intelligence and Analysis Manager

Principle working contacts

• Head of Intelligence
• Intelligence and Analysis Manager
• Information Analysts
• Intelligence Researchers
• Strategic Data Officers
• Business and Digital transformation Teams
• Information Governance Team
• Managers and employees of the Care Inspectorate
• External Agencies

Job purpose

• The senior intelligence analyst is a technical specialist who is responsible for leading and overseeing the production of a variety of cutting edge analytical products that meet professional standards to support the organisation to be risk-based and intelligence led.
• The senior intelligence analyst will support the intelligence and analysis manager to manage the day-to-day work and development of the information analysts, researchers and strategic data officers working in the Care Inspectorate intelligence team.
• The senior intelligence analyst provides clear direction, guidance, support and challenge to information analysts, researchers and strategic data officers ensuring they understand and consistently apply structured analytical methodologies. They lead, enable and support staff to use a range of innovative analytical techniques.

Key responsibilities

Contribution to people management:

• The Senior Intelligence Analyst is involved in the selection of new team members and developing business improvement ideas that enhance working practices.
• They work closely with the Intelligence Manager supporting them to address performance and development of the team and to plan ahead, anticipating and responding to changing priorities, effectively using resources to deliver products to agreed timescales.
• Allocates work amongst team members, taking account of skills and workload of team members.
• Promote consistent, high quality practice amongst team members, encouraging them to give of their best and continually strive to improve performance and consolidate excellence.
• Share feedback with Intelligence & Analysis Manager to support them to manage the performance and monitor standards and consistency of practice of all team members.
• Promote diversity and equality of opportunity, ensuring that these principles are upheld across all areas of service delivery.
• Support the Intelligence & Analysis Manager to ensure codes of practice and operational standards are met in respect of the team’s areas of responsibility.
• Support the Intelligence & Analysis Manager to ensure the delivery of continuous improvement and the deployment of quality assurance systems and processes.
• Use professional knowledge to support the development of consistent practice.

Intelligence and analysis:

• Produces analytical reports of the greatest scope, complexity, impact and priority to agreed timescales and professional standards.
• Is a highly skilled analyst with considerable expertise in at least some of the following: Intelligence analysis, statistical analysis and reporting; data science, performance analysis and reporting.
• Brings their analytical skills to bear within a complex data environment, with the technical skills to manage and developing data assets in collaboration with colleagues across with organisation.
• Supervises small ‘virtual teams’ on cross cutting projects.
• Promotes the Code of Practice for Official Statistics, producing high quality statistical publications which meet the needs of a wide range of users both within the Care Inspectorate and outside.
• Provides advice on statistical and analytical methods and is highly skilled in a range of associated software.
• Supports the Intelligence Team to develop new and innovative approaches to turning large quantities of operational data into valuable information assets and managing those assets to deliver valuable intelligence products.
• Delivers, and support the team to deliver high quality intelligence products that provide advice and recommendations to decision-makers

 Relationship management:

• Builds and maintains strong working relationships with a range of customers, managing customer expectations and ensuring products meet customer requirements.
• Represents the team at a variety of fora, both within the Care Inspectorate and outside, including government departments, the care sector and professional groups.
• Ensures effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, ICT and Operations function.
• Projects a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
• Demonstrates enthusiasm for delivering excellent customer service.
• Demonstrates a commitment to the Care Inspectorate’s aims, vision and values.
• Carries out duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.

Other duties

This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.