Privacy statement
Information about privacy
The thematic review is being carried out under Section 53 of the Public Services (Scotland) Reform Act 2010.
This legislation gives inspectors the power to interview staff, read records and speak with children, young people and their families.
- All personal information about children and their families is kept confidentially and stored in line with our data protection impact assessment which complies with General Data Protection Regulations. The Care Inspectorate’s core privacy notice can be found here.
- All confidential information that requires to be shared is done so using a secure portal. We will not accept information via email. We will record all information using a unique reference number.
- When staff, children and families speak with us, we do not report directly on their individual opinions and experiences. We instead collate these views and experiences with others and we never identify individuals in our reports.
- The only time we will disclose information is if we are worried about the safety of an individual or if we have serious concerns about practice. • Children, young people and families can choose whether or not, to speak with us. They also have the choice about whether to speak with us alone or with someone they trust.
Professional
We are the national regulator for care services in Scotland. We also inspect the social work services provided by local authorities and we carry out joint inspections with partner organisations.
We are here to:
- provide assurance and protection for people who use services, their families and carers and the wider public
- play a key part in improving services for adults and children across Scotland
- act as a catalyst for change and innovation
- promote good practice.
People have the right to expect the highest quality of care and their rights promoted and protected. It is our job to drive up standards of care and social work services through regulation and inspection.
Choose from the menu items on the left to find the information you need to deliver care and social work services.
Our website, The Hub offers a wide range of resources to support services to learn, innovate and improve.
Promoting continence for people living with dementia and long term conditions
This resource highlights the fundamental and essential care and support required to give people the opportunity to remain continent and maximise their quality of life.
Its production involved people living with dementia and their families and carers as well as staff from across the health and social care sector.The resource can be used by people living with dementia and their families as part of self-management as well as by staff working across health and social care.
The resource, which was piloted across NHS assessment units, care homes, day centres and care at home services, can be used by people to manage their own continence as well as by carers, both formal and informal, in a wide variety of settings.
It contains an easy read guide, poster and DVD to support its five key messages which are:
- Know me and what’s important in my life and do what’s best for me.
- Know me and how I communicate.
- What I need to stay continent and how you can help.
- Create an environment that supports me to be independent and promotes continence.
- Look for every opportunity to promote my continence – be creative.
The project was led by the Care Inspectorate and delivered in partnership with Scottish Care, Scottish Government, NHS Continence Advisers, the Scottish Dementia Working Group, ACA and the National Dementia Carers Action Network (NDCAN).
For copies of the resource call 0345 600 9527.
Protecting vulnerable groups scheme
Our existing Protecting Vulnerable Groups – Guidance for Care Inspectorate Staff and Service Providers advises that providers should seek updates on individual staff PVG Scheme membership every three years.
This is not a requirement of Disclosure Scotland but rather our advice for safe recruitment good practice.
Where someone has previously only been a member of the PVG scheme for children and will now be working with vulnerable adults (or the other way round) an application to join the appropriate scheme must still be made.
If you have any questions in relation to this please contact your inspector.
In February 2011, the Scottish Government introduced a new membership scheme to replace and improve upon the current disclosure arrangements for people who work with vulnerable groups.
The Protecting Vulnerable Groups Scheme (PVG Scheme) will:
- Help to ensure that those who have regular contact with children and protected adults through paid and unpaid work do not have a known history of harmful behaviour.
- Be quicker and easier to use, reducing the need for PVG Scheme members to complete a detailed application form every time a disclosure check is required.
- Strike a balance between proportionate protection and robust regulation and make it easier for employers to determine who they should check to protect their client group.
The PVG Scheme is managed and delivered by Disclosure Scotland.
The Care Inspectorate, as a scrutiny body, has the following duties:
- Ensure that we are satisfied about the fitness of providers and managers of registered services.
- Ensure that providers of services implement the PVG scheme appropriately as part of the safe recruitment of the managers and staff of care services
- Ensure that we use our power to refer providers and supply information required by DS appropriately.
Read our guidance that sets out how we will achieve these duties and what we expect from providers of care services.
Referrals for consideration to Dislcosure Soctland
For this scheme to work successfully, it is necessary for organisations to pass information to Disclosure Scotland where they consider that an individual may not be suitable to do regulated work so that this can be properly evaluated and appropriate action taken. Referrals can be made to Disclosure Scotland by employers and regulatory bodies such as the Care Inspectorate. These referrals will then be considered by Disclosure who will assess whether the individual should be barred from regulated work.
Read our guidance to find out more about refererals, consideration for listing, risk assessment and determinations.
Provider and services template
Provider and services template
Public protection
Public protection - enhancing our culture of learning through independent scrutiny and inspection
The scrutiny, inspection, assurance and regulatory advisory group is aligned with the national public protection leadership group. It is chaired by Craig Naylor, His Majesty’s Chief Inspector of Constabulary in Scotland. It brings together independent scrutiny bodies in response to “Priority 2 - enhancing our culture of learning through independent scrutiny and inspection” of the leadership group’s workplan. The advisory group is independent and is not a subgroup of the leadership group and the relationship between the two groups is best described as a critical friendship.
The work of the advisory group is supported by the public protection scrutiny working group which brings together inspectors and representatives from scrutiny bodies, and other relevant agencies, to develop proposals to deliver effective and proportionate scrutiny of public protection and coordinate engagement with stakeholders.
What is within the scope of public protection?
Public protection has six stands as described in the Chief Officers Public Protection Induction Resource and the national public protection leadership group terms of reference. These are:
- child protection
- adult support and protection
- violence against women and girls
- alcohol and drugs
- multi-agency public protection arrangements (MAPPA)
- suicide prevention.
Principles
The working group has adopted a range of principles to make sure that scrutiny assurance of public protection will be:
- designed to support improvement
- mindful of minimising additional demands on partnerships - building on partnerships’ existing learning and improvement self-evaluation activities
- proportionate - based on risk and intelligence
- appreciative - focused on what works well
- collaborative - scrutiny bodies, working together with partnerships and people with lived experience
- innovative and make the best use of technology
- transparent and open.
Timescales
Phase 1 of the work has begun with a series of conversations over the summer to engage Chief Officers Groups (COGs) across the country. This reflects their key role in assuring public protection arrangements.
We are keen to get COGs’ views, advice and support to help us refine our thinking on:
- how scrutiny bodies can work with local partnerships and each other to improve assurance of public protection and outcomes for people of all ages.
- where COGs are confident that public protection is working well and why. This will include particular strands, such as child protection. It will also include crosscutting aspects such as communication and quality assurance/self-evaluation.
- where there are challenges and opportunities to improve. This will include where there have been successful improvements and where improvement remains more challenging.
Learning from this and engaging with wider stakeholders will inform the development of a future public protection methodology, which will commence in 2026.
More information
Further updates will be provided periodically on this webpage as the work progresses. For more information email This email address is being protected from spambots. You need JavaScript enabled to view it.
Quality framework for daycare of children, childminding and school-aged childcare
The new Quality improvement framework for the early learning and childcare sectors is available on the Education Scotland website. It is important to note that we will continue to use our existing frameworks and approaches for inspection while the new approaches are developed, ahead of implementation in September 2025. The 18-month gap between Education Scotland and Care Inspectorate inspections will also remain in place.
We published our quality framework for daycare of children, childminding and school-aged childcare in March 2022, informing the sector that we would use the framework in our inspections from 1 June 2022. We want to take this opportunity to provide you with some additional materials to support understanding and use of the framework as a self-evaluation tool.
The framework focuses on children’s wellbeing and sets out the elements that will help us answer key questions about the impact care and learning is making to outcomes for children. The primary use of the framework is as a tool for self-evaluation to assist settings self-evaluate their own performance in delivering good care and learning for children. What influences good outcomes for children has not changed but we hope the way in which the framework is set out will reassure practitioners of how this will apply in their particular setting. This framework should support settings to showcase their strengths and identify improvement, where required.
You can read across the new key questions to the previous quality themes:
|
New key questions |
Previous quality themes |
|
1: How good is our care, play and learning? |
Quality of care and support |
|
2: How good is our setting? |
Quality of environment |
|
3: How good is our leadership? |
Quality of management and leadership |
|
4: How good is our staff team? |
Quality of staffing |
Our inspectors will use the framework to provide independent assurance about the quality of care, play and learning. In March 2022 we informed providers that when using the framework at inspections, we will select a small number of core quality indicators. We have taken account of what has been happening in some settings alongside recovery from the pandemic, imbedding of the expansion programme and staffing. We have therefore updated the list of core indicators and included deployment of staff. The core quality indicators that will be evaluated at inspection will be:
1.1 Nurturing care and support
1.3 Play and learning
2.2 Children experience high quality facilities
3.1 Quality assurance and improvement are led well
4.3 Staff deployment
*4.1 Staff skills, knowledge, and values. (For childminders without assistants)
Useful links
- Frequently asked questions
- How our framework links to Education Scotland’s ‘How Good is Our Early learning and Childcare'
We also want to share some good practice examples of how the framework is supporting improvement in settings and inspectors will be keen to hear from you on inspection about the improvements you have made since the introduction of the framework. We are excited to use the framework as our methodology will be transparent on how inspectors evaluate practice and supports settings deliver high quality play and learning experiences for children. We look forward to seeing how the framework is used across the ELC sector to enhance the quality of care, play and learning provided to our children in Scotland.
Pleased be assured when your inspector undertakes the first quality framework inspection of your setting, they will use the same approaches as previously used and at the beginning and throughout the inspection we will share information to ensure settings are fully informed and involved in the process.
Following the publication of ‘Putting Learners at the Centre: Towards a Future Vision for Scottish Education’, including the recommendation, put forward by Professor Muir, to create a shared inspection framework for early learning and childcare settings, Scottish Government will undertake a consultation on approaches to scrutiny of early learning and childcare in the coming months. We are fully committed to working with the sector, other inspectorates and partner organisations to implement the findings of the consultation.
In the meantime this framework provides the sector with a framework that reflects national policy and best practice and will support settings moving forward and supporting good outcomes for children and their families.
Quality grades
Quality grades