Registration requirements for residential services and care workers for children and young people as they move into adulthood

Published: 20 July 2017

Joint statement by the Scottish Social Services Council (SSSC) and the Care Inspectorate.

We’ve had some questions about the registration requirements for workers and services providing continuing care for young people over the age of 16 and under 26 years following the Children and Young People (Scotland) Act, Part 11 Continuing Care. We have considered the issue and decided not to change anything.

The Continuing Care legislation supports continuing care for young people beyond the age of 16 and into young adulthood and this may mean for some residential childcare services they are not only caring for children and young people but also for young adults.

The introduction of Continuing Care has raised questions about how staff and services should be registered with the SSSC and the Care Inspectorate, given that young people will move from childhood to adulthood, while being supported by the same workers and services.

The agreed approach is that there will be no registration changes to either the services registered by the Care Inspectorate or the individual workers registered with SSSC in respect of residential services. So, care homes for children and young people and school care accommodation services will continue to be registered with the Care Inspectorate as residential childcare services. Those working in these settings will also continue to be registered on the parts of the SSSC Register for childcare and residential school care so there will not be any changes to their registration.

Both the SSSC and the Care Inspectorate will expect services and staff providing care and support to young people under Continuing Care to have the skills and knowledge and the services to develop policies to reflect the specific needs of the group for which they are providing care and support.

This approach ensures that the appropriate degree of robust regulation is maintained without placing any extra requirement on workers or services, and supports the development of innovative services for young people to get the best support into their adult life. Legislative arrangements for the registration of foster care agencies and adult placement agencies are separate to this and the Care Inspectorate will issue guidance shortly on this point.

Downloads: 13127

Registrations

Published: 01 June 2020

Time limited conditions expiration (Added 25 September 2020)

We are aware that many of you will have time limited conditions that were applied to your existing registration, to allow you to provide care services in response to the Covid-19 pandemic. Many of these time limited conditions will be due to expire soon. We would like to remind you that if you wish to extend or amend the previous agreement (as detailed in the time limited condition), you are required to submit a variation for assessment.

This can be done through eForms.

If you no longer require the time limited condition, and wish for this to be removed from your registration certificate, please submit a variation for its removal.

Deferment of continuation of Registration Fees (added 8 April 2020)

The Care Inspectorate and Scottish Government recognise the financial and other pressures that providers of care services are currently under.  To support service providers and assist with alleviating cash flow problems service providers are encountering at this difficult time the Care Inspectorate will delay the collection of continuation of registration fees due by care services until July 2020. We will review this position again in June 2020 before any fee collections are made.

This will mean care service providers need not pay any balance of the fees due for the 2019/20 financial year until July 2020.

Service providers normally due to receive fee invoices in April 2020 will not receive an invoice for the 2020/21 financial year until July 2020 (position subject to review in June 2020).

We are happy to make arrangements with service providers that would prefer not to defer the balance of 2019/20 fees.  We are issuing more detailed guidance directly to care service providers.   

Staffing in services during coronavirus outbreak (updated 20 March 2020)

Child to adult ratios feature in our registration and inspection of early learning and childcare (ELC). However, for other service types, including care homes, the Care Inspectorate stopped issuing staffing schedules at the point of registering a service in 2018. Instead, we expect the staffing numbers, and skills and experience of staff to reflect the needs of people who use services. 

At this extremely challenging time, we will support all services in their need to apply flexibility and judgement around staffing to ensure the safety and wellbeing of people using the service. We recognise that services will need to be creative and make use of a wider range of resources. This could potentially include staff from other public services and volunteers. We recognise that this will mean services may not be able to undertake all normal recruitment checks as quickly and easily as they did before. 

However, during this period it is important that providers put in place structures to support and oversee staff in their role, including any volunteers and unregistered staff. The Scottish Social Services Council (SSSC) is responsible for registering the social care workforce. People can work in registrable roles for a period of 12 months without being registered, which enables services to adopt a flexible approach.

This highlights the six-month period after starting work to obtain registration. This applies to:

  • new staff you might recruit
  • workers covering other roles due to staff shortages
  • students who seek work to help with shortages.
Downloads: 9471

Review of social work governance and assurance in Scotland

Published: 09 July 2024

The Care Inspectorate has now published its final report following the review of social work governance and assurance across Scotland.

The review took place between July and December 2024 and sought to answer the following question.

How well do social work governance and assurance arrangements support leaders to:

  • Ensure statutory duties are carried out safely and effectively?
  • Enable social work staff to be supported, accountable and effective in their practice?
  • Assist social work staff to uphold core social work values?

We looked at all areas of statutory social work including adults, children and justice social work services across all local authority areas in Scotland. 

We heard from

  • 32 chief social work officers
  • 64 senior leaders at head of service or equivalent level
  • 159 operational managers
  • 8 chief officers of health and social care partnerships
  • 8 local authority chief executives
  • 3,935 staff who responded to our survey
  • Reviewed 1032 documents

Key Messages

Our review found that

  1. Overall, social work leaders and managers worked effectively within often complicated governance arrangements. In most cases these arrangements were well understood by staff.
  2. Levels of oversight and assurance were enhanced by dedicated ‘social work governance boards’ or their equivalent.
  3. Social work influence was at times more limited within health and social care partnerships where it had a less equal level of representation.
  4. The role of the chief social work officer was important in promoting and amplifying the voice of social work.
  5. Staff, managers and leaders felt confident to promote and uphold values within social work services. There was a strong belief in the importance of social work values to support ethical practice.
  6. Overall social work assurance was mostly effective.
  7. Social work services were managing significant levels of risk relating to financial and staffing resources. The impact of both of these risks was amplified in island and rural settings.
  8. Overall, staff were supported to deliver effective services.
  9. Most social work staff benefitted from appropriate professional supervision arrangements and received learning and development opportunities which supported them to deliver their role.

High level messages for national consideration

  • Scotland’s social work services were finding the ability to match supply with demand exacerbated by increased levels of complexity. This meant that social work was at risk of being unable to fulfil its statutory duties in some service areas.
  • Staff were concerned that traditional relationship-based practice was being replaced by ‘transactional’ or ‘episodic’ engagement with people and children who use services. This was particularly the case within adult social work.
  • A national approach is required to tackle the recruitment and retention crisis. Social work sustainability is particularly impacted by the enduring financial position. Change is needed to support the vital role of social work services.

We would like to thank everyone who participated in the review.

Our review report was published on 6 May 2025. You can read the full report below.

 

Downloads: 5230

Safe staffing improvement programme

Published: 11 March 2022

The Care Inspectorate has been commissioned by the Scottish Government to lead on a national quality improvement programme to support care services with the enactment of the Health and Care (Staffing)(Scotland) Act 2019 

Enacted on 1 April 2024, the Act is applicable to all health and care staff in Scotland. Statutory guidance has been published alongside the Act. The aims of the Act are to enable safe and high quality care and improved outcomes for people experiencing health care or social care services through the provision of appropriate staffing. This requires the right people, in the right place, with the right skills, at the right time.

Our vision

Working in collaboration with people who experience care, relatives, representation groups and other key stakeholders, our vision of the programme is to: 

‘Ensure that in care services in Scotland there are the right people, in the right place, with the right skills at the right time working to ensure people experience the best health and care outcomes.’ 

We regularly publish programme updates and resources on The Hub

To find out more information about the programme or you would like to get involved email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Downloads: 14910

Secure care pathway review 2022-23

Published: 26 August 2022

Our approach

We carried out a secure care pathway review between July 2022 and July 2023 to consider the impact of the Secure Care Pathway and Standards that were published in October 2020.  The review focused on young people up to the age of 18 who have been placed – or are at risk of being placed – by Scottish local authorities, in secure care accommodation.

The review centred on listening to and understanding the experiences of 30 young people across Scotland before, during and after experiencing secure care accommodation.   During the review period we tracked the journeys of these young people and this helped us to consider impact and outcomes over time.  The annual inspections of registered secure care providers continue to be carried out.  We worked jointly with the inspectors of these services to inform the review, particularly in relation to the ‘during’ stage of young people’s journeys through secure care.

Our review is now complete and you can read the report here.

More information

Information about the secure care pathway and standards can be found here.

Downloads: 10488

Self-evaluation of performance and quality assurance in justice social work

Published: 21 August 2024

This justice social work self-evaluation will focus on the current capacity of services to evidence performance, quality and outcomes in relation to community based sentences. The self-evaluation activities will be undertaken in two phases between September 2024 and March 2025. A national report will be published in May 2025.

The approach to this work will be informed by Quality Indicator 6.4 (Performance Management and Quality Assurance) which is drawn from the Care Inspectorate’s Guide to Self-Evaluation for Community Justice in Scotland. The aim is to develop a clear understanding of strengths and develop an evidence-base that informs local and national improvement initiatives.

By using a self-evaluation approach rather than a traditional inspection model, we hope to minimise the burden on local authorities whilst building capacity for improvement across the sector.

Useful links: 

Downloads: 3568

Serious Incident Reviews

Published: 09 December 2021

The national serious incident review guidance was developed in partnership with the Scottish Government and Social Work Scotland.   The guidance outlines what is expected of local authorities when a serious incident comes to their attention. 

A serious incident is defined as an incident involving: 

‘…harmful behaviour, of a violent or sexual nature, which is life threatening and/or traumatic and from which recovery, whether physical or psychological, may reasonably be expected to be difficult or impossible.’ (Framework for Risk Assessment Management and Evaluation, RMA (2011) 

The reporting of serious incidents currently pertains to people who have received a final disposal from court following conviction.  This includes people made subject to the various requirements of a community payback order or a drug treatment and testing order.  It also relates to everyone released from custody subject to statutory social work supervision.  

National guidance on the management and delivery of these orders and licences is contained within a variety of national outcomes and standards -Scottish Government collection of justice social work guidance.

When a serious incident occurs the local authority should notify the Care Inspectorate within five working days. The Care Inspectorate provides a quality assurance role in serious incident reviews, by looking at how reviews have been conducted and whether these have been carried out in a robust and meaningful way.  

A serious incident review is undertaken by following the national guidance, and using the templates below:

All notifications, submissions and queries are made through this secure email address cistrategicThis email address is being protected from spambots. You need JavaScript enabled to view it.

Downloads: 13211

Shout out to carers

Published: 01 June 2020
Downloads: 3496

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