Thornwood Out Of School Service.
SCOTLAND’S social care watchdog has demanded urgent changes at a Glasgow out of school care service.
Joint inspection of services to protect children and young people - Fife Council area
We have published our joint inspection report on the protection of children and young people in the Fife Council area.
Rehabilitation Consultant Newsletter
The Rehabilitation Consultant newsletter provides an update on some of the improvement work that has been taking place nationally in relation to rehabilitation and improving quality of life in care services for older people.
Freedom of information
Freedom of Information
Under the Freedom of Information (Scotland) Act 2002 anyone has the right to ask for information held by the Care Inspectorate. There are a few exceptions that may require us to withhold some of the information that has been requested, such as information that may be personal or commercially sensitive. We also withhold information where it would cost an excessive amount to put together a response, but in those cases we will give advice and assistance to help you access as much information as possible.
How to make a request
All requests should be made in writing
You can send your request by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by post to the following address:
Information Governance Team
Care Inspectorate
Compass House
11 Riverside Drive
Dundee
DD1 4NY
All requests will receive a response within 20 working days.
How to word a request
Be specific about the information you are looking for as this helps us to identify what you require and answer you request promptly. For example, does a specific date or time period apply?
Freedom of Information (FOI) only provide a right of access to information which has been recorded by a public authority. For information to be recorded, it must be stored and held in some way, for example:- in a report, spreadsheet, email, recording or in a minute of a meeting. Bear this in mind when wording your request, and try to ask for information which is likely to already be recorded and held. Asking for someone’s opinion or view on an issue will not constitute an FOI request if the opinion is not recorded.
For example, rather than asking “What was the Care Inspectorates thinking regarding the closure of Hiptown Nursery”, instead you could ask for all reports and correspondence relating to the closure of Hiptown Nursery
Requests can be narrowed down, for example by providing a certain time frame, or by being specific where possible about the title of the document, a particular theme, or services or individuals mentioned within a report.
The Scottish Information Commissioners Tips for requesting information under FOI and EIRS provide simple advice to help you make the most of your rights to request information. http://www.itspublicknowledge.info/YourRights/Tipsforrequesters.aspx#record-information
What to do if you are unhappy with a response
You should submit a requirement for review in writing no later than 40 working days after you received your response.
If you are dissatisfied with the way in which the Care Inspectorate has dealt with your request for information and would like us to review our decision then you should write to us stating your reasons for the dissatisfaction at:
Information Governance Team
Care Inspectorate
Compass House
11 Riverside Drive
Dundee
DD1 4NY
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
What to do if you are unhappy with the Review Response
If you are dissatisfied with our response to a request for a review you may make an application for a decision to the Scottish Information Commissioner within 6 months of receiving your review at:
Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS
Tel: 01334 464610
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.itspublicknowledge.info
Should you then wish to appeal against the Commissioner’s decision there is a right of appeal to the Court of Session on a point of law only.
Social service workers urged to have zero tolerance for unacceptable levels of care
Over the next two weeks, every social worker, social care worker and early years’ worker registered with the Scottish Social Services Council (SSSC News) will receive information through their letterbox and inbox from their regulatory body emphasising their personal responsibility to report poor practice in care services by colleagues or providers.
Payment of PVG and Enhanced Disclosure Checks - Childminders
The Care Inspectorate can confirm, that PVG (Protecting Vulnerable Groups) checks for Childminders and Enhanced Disclosure checks will be carried out free, until 31 March 2012.
Joint inspection of services to protect children and young people in Midlothian Council area
We have published our joint inspection report on the protection of children and young people in the Midlothian area.
Patient level Co-codamol Drug Alert
Class 1 Drug Alert: Wockhardt UK Ltd - Co-codamol 8/500 tablets (codeine phosphate 8mg, paracetamol 500mg) containing rogue Co-codamol 30/500 tablets.