Well Hall Residential Home, Hamilton
A care home for older people in Hamilton has been told to make urgent improvements in the care provided to vulnerable residents.
The Care Inspectorate has served a formal Improvement Notice on Well Hall Residential Home following an inspection which raised serious concerns.
The notice lists five areas which need to improve urgently.
The Improvement Notice says management of the home must ensure adequate numbers of qualified and competent staff work in the care home, in order to meet the health, welfare and safety needs of residents.
Personal care plans for each resident must set out how their needs will be met, and management must ensure these are fully implemented at all times.
The improvement notice also says the needs of service users who experience falls or accidents must adequately met and measures must be adopted to help prevent falls and, accidents and incidents.
A spokesperson for the Care Inspectorate said: "The Improvement Notice we have issued clearly lays out the improvements we must see so that the care provided to residents improves quickly.
"We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action.
"Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights.
"Anyone with a concern can contact our helpline on 0345 600 9527."
The improvement notice is available here.
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