New Contact Centre

On 2 November the current National Enquiry Line (NEL) will be replaced by our new Contact Centre.


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St. Andrews Care Home, Stirches, Hawick

A care home for older people in Hawick has been told it must make urgent improvements in the care provided to vulnerable residents.


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Shaping Health and Social Care for Scotland’s Future

A consultation has been launched on the draft human rights and wellbeing principles that underpin the development of new National Care Standards for health and social care services in Scotland.


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Validation Inspections (2015/16): Proportionality in highly performing services

The Care Inspectorate is currently reviewing its methodology ahead of the development and introduction of new national care standards. Part of this approach involves testing out new types of inspection more closely tailored to the type of service being inspected.


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