This document has been updated to reflect current best practice.

It covers:

  • explaining the importance of hand hygiene as part of infection prevention and control, health and wellbeing of service users as well as health and safety of staff and visitors
  • informing you about the regulations, National Care Standards and guidance used by the Care Inspectorate in relation to hand hygiene
  • provides useful links, references and information which will help service providers to develop or update their hand hygiene policies, procedures and quality assurance documents to be used within their service
  • helps service providers, those commissioning services, people who are using or seeking to use a registered care service and their family or friends, other organisations and general public to understand what provision and practices for hand hygiene are expected within the care setting
  • provides tips from inspection and complaint activities.