Introduction
Building on the success of the first cohort in Greater Glasgow and Clyde and Forth Valley, in April 2024, the Care Inspectorate launched the second cohort of the Care Home Improvement Programme (CHIP) in Tayside and Fife, running from October 2024 to March 2025.
The flash report from Cohort 1 can be viewed here.
Cohort 2 focused on the Tayside and Fife regions to allow care homes to foster local connections and peer support networks within their local area. Flash report from cohort 2.
Plans are underway for the delivery of Cohort 3 later in 2025.
Participants receive support from an improvement adviser to carry out a project aimed at addressing areas highlighted in their latest inspection report. The nominated staff members do not need to be management. We seek care home staff who can drive change and have the time to plan and test improvements to enhance outcomes for those receiving care.
The program includes four in-person events and follow-up online sessions. Each participating care home will nominate two staff members to attend these events and sessions. Additionally, small group follow-up sessions will be held between each in-person event. Improvement advisers will also schedule individual support sessions with services, either in person or through Microsoft Teams, to provide dedicated assistance in implementing the learning.
Application process
All services with an evaluation of adequate (Grade 3) at their last inspection are considered to participate in the programme. These services will be invited to join the programme and then asked to complete a readiness assessment to participate. If successful, services will be assigned an improvement adviser who will serve as their primary contact throughout the programme. The improvement adviser will concentrate on supporting the improvements identified in the most recent inspection reports.
The programme aims to enable individuals to:
• use Care Inspectorate self-evaluation tools, guidance, and participation approaches
• use quality improvement methodology and tools to improve outcomes for people
• develop approaches in leadership build peer support with other care homes in their geographical area.
• follow-up key inspection outcomes
• develop skills to embed and sustain changes
• celebrate success.
The programme’s intended learning outcomes for participants are:
• increased confidence to use quality improvement in the workplace
• increased confidence in applying leadership and management tools in the workplace.
Participants will be empowered to apply their learning to make a difference for the people they care for.
You can watch this short video to hear what a colleague from Balhousie Care Group has to say about their experience of collaborating with our improvement support section.
If you have any questions, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.